CrawlJobs Logo

Airport Representative - Bristol/Cardiff

https://www.tui.com Logo

TUI

Location Icon

Location:
United Kingdom , Bristol ▼

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

26125.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

Join the TUI Customer Experience Airport Representative Team at Bristol and Cardiff Airport's and be the welcoming face our customers rely on during their travel. Whether dealing with disruptions or navigating complex travel protocols, you’ll work closely with our internal teams to ensure a smooth experience for all our customers. As the first point of contact for customers, you’ll resolve issues on the day of travel, following our customer policies. You’ll work shifts, including weekends, nights, and bank holidays, supporting the Customer Operations Team and upholding the TUI brand. Shifts can be up to 12 hours and vary with the flight schedule. You may assist at nearby airports or support customers in other business areas. Your main base will be Bristol Airport, with the expectation to also cover Cardiff Airport when the operation requires. This role is 12 months fixed term role with a start date as soon as possible.

Job Responsibility:

  • Working on a shift basis, responsible for supporting our customers face to face at UK airports with any on the day disruption which may include but isn’t limited to, queue management, frequently changing travel protocols, entry requirements, flight delays, irregular & standard disruption, events, issues, incidents, and crisis situations
  • Deliver exceptional face-to-face support to customers at our airports, including in times of operational disruption
  • Quickly assess and address individual customer needs with tailored solutions. Escalating to the Customer Experience Airport Management team for support where required to offer a solution to the customer in all areas of the airport including land side and airside
  • Work closely with internal teams to ensure a smooth and seamless customer journey – helping to ensure we are offering solutions which are balanced with both the customer and business in mind
  • Maintain accurate logs of daily events impacting customers. Completing handovers and participating in shift briefings

Requirements:

  • Able to work, days, nights, weekends, bank holidays, and shift lasting up to 12 hours
  • Customer-focused with a passion for travel and excellent service
  • Calm under pressure, able to handle difficult conversations, and thrive in high-pressure environments by making informed decisions quickly
  • Strong written communication skills and attention to detail
  • Effective collaborator with the ability to work independently and escalate issues appropriately
  • Confident with technology and using systems to support development and customer service
  • Fluent in English, both spoken and written
  • Able to obtain a full and valid Airside ID, requiring a UK Disclosure Barring Service check. This requires you to provide 5 years of employment and education references
  • Must be 18 years of age before the start date
  • Able to travel to and from the airport on a 24-hour basis
What we offer:
  • Fantastic holiday benefits, including discounts and special offers
  • Health and wellbeing support in financial, health, social, community, and career areas
  • Discretionary bonus scheme
  • Excellent foreign exchange rates
  • Pension scheme and life assurance

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
TUI - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 29494 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Airport Representative - Bristol/Cardiff

New

Payroll Administrator

If you have exceptional Data input experience and would like to pursue a career ...
Location
Location
United Kingdom , Canterbury
Salary
Salary:
25000.00 - 28000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Exceptional data input skills
  • Excellent attention to detail
  • The passion to pursue a career within Payroll
  • MS Excel experience: including formulas and sum if's
Job Responsibility
Job Responsibility
  • Data input high volumes of payroll information for weekly payroll, this will include Bank Details, Change of address, change of email and right to work information
  • Timely processing of high volumes of new starters and leavers
  • Preparing and issuing payslips and P45's
  • Downloading Tax code from HMRC each week
  • Pay good attention to detail
  • Answer telephone calls
  • Any adhoc tasks as is required by the Payroll Supervisor
  • Ensuring a professional service is delivered across the organisation
  • To deal with sensitive matters professionally, upholding confidentiality at all times
What we offer
What we offer
  • Scenic countryside location with modern offices
  • Free parking
  • Supportive finance team of 14
  • Opportunity to grow career
  • £100 voucher for referring a friend
  • Fulltime
Read More
Arrow Right
New

Childcare Host

Ready for your next adventure? This exciting full-time all-year role is based in...
Location
Location
Tanzania , Matemwe
Salary
Salary:
200.00 USD / Month
https://www.tui.com Logo
TUI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You genuinely love and have experience of working with children, while confidently and pro-actively communicating with all guests and hotel team
  • You are a fun outgoing personality with the confidence to engage and connect with children of all ages through active and playful interactions
  • Demonstrate capability to facilitate sessions whilst holding the full responsibility for the children in your care
  • Willingness to learn and commit, as well as being an adaptable and flexible individual with the ability to work well under pressure
  • You're flexible with working hours, including evenings and weekends
  • You are fully conversational in English
  • additional languages will be helpful and you are willing to work as part of an international team
Job Responsibility
Job Responsibility
  • Create and deliver a fun and exciting, age-appropriate programme for children aged 3 -12 which covers developmental needs and is full of magical moments
  • Deliver engaging, creative, and high-energy daily workshops for children aged 3–12
  • From leading local crafting activities and traditional workshops to hosting sunset stargazing sessions, you will help our young guests connect with the soul of Zanzibar
  • Ensure our high childcare standards including health & safety guidelines
  • You put the guests at the heart of everything you do by answering parents/guardians’ questions, resolving issues and adapting if possible to guests’ requirements
What we offer
What we offer
  • Meals and non-alcoholic beverages during hotel opening times are included
  • uniform
  • accommodation can be provided
  • Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career
  • Fulltime
Read More
Arrow Right
New

CS - EUV OPP Team SAP Coordinator

Location
Location
Taiwan , Tainan
Salary
Salary:
Not provided
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Supply Chain, Logistics, Business Administration, Operations or other relevant areas or experience in office administration
  • 0–3 years of experiences in semiconductor field and logistics technician in CS department for high tech products is a plus
  • Data analysis and reporting skill to find out the area to focus
  • Knowledge of logistic process, service order process
  • Familiar with SAP, Visual Basic, Power BI and MS Excel
  • Self-motivated and flexibility
  • Fast problem-solving skill
  • Pro-active communication
  • Good team player
  • Good negotiation and influencing skills
Job Responsibility
Job Responsibility
  • Manage all materials in the fab to be returned within stock aging KPIs
  • Data analysis and report : stock management KPI report out
  • Conduct administrative process by SAP transaction, ex.) build-in/build-out list maintenance for correct configuration management
  • Error hit : Search & trace the history of materials by SAP and escalate cases that are not properly structured in SAP or SMS
  • Continuous improvement: investigate overall return cycle to define improvement areas to drive engineering stock KPI performance efficiency
  • Responsible for collaboration with CSCM to ensure preventive maintenance and calibrations of tools are up to date and planned
  • Manage expiry tools to be returned in time
  • Fulltime
Read More
Arrow Right
New

Send Teaching Assistant

Are you passionate about helping students reach their full potential? Affinity W...
Location
Location
United Kingdom , Bristol
Salary
Salary:
88.94 - 118.50 GBP / Day
affinityworkforce.com Logo
AFFINITY WORKFORCE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Childcare Qualification (Minimum of Level 3)
  • Relevant experience of working with children
  • Safeguarding Level 1
Job Responsibility
Job Responsibility
  • Supporting the teaching staff to implement the curriculum by providing booster and intervention sessions to raise standards within the classroom
  • Working with a child's strengths and weaknesses to support their development and progress
  • Being able to build a good rapport with teachers and children alike
  • Helping to create a stimulating and motivating environment for children
What we offer
What we offer
  • Flexible working and Guaranteed pay schemes
  • Competitive pay and paid to scale of the role
  • Access to exclusive retail discounts and rewards
  • £200 referral scheme
  • PAYE & UMBRELLA pay models
  • CPD & Training ran by education professionals & free self learn course online
  • Reward scheme offering vouchers and highstreets discounts
Read More
Arrow Right
New

Senior Associate Product Manager – US Card Core Platforms & Servicing

Product Management at Capital One is a booming, vibrant craft that requires reim...
Location
Location
United States , McLean; Richmond; Chicago; New York
Salary
Salary:
101100.00 - 138400.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or military experience
  • At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Job Responsibility
Job Responsibility
  • Own the translation of grand business vision into flawless technical execution
  • Platform & Data Modernization: Partner with Tech and Data Engineering to decommission legacy systems, refine next-gen data products, and build robust, foundational data capabilities
  • Strategic Roadmapping: Define the MVP, ruthlessly prioritize the post-migration backlog, and build airtight business cases for what your team should tackle next and why
  • Cross-Functional Leadership: Act as the ultimate bridge between Business Analysts, Tech, Ops, Risk, and Design to deliver transformative customer outcomes
  • Risk & Controls Management: Collaborate with stakeholders to design and implement a modernized suite of preventative controls directly into our platform architecture
What we offer
What we offer
  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits
  • Fulltime
Read More
Arrow Right
New

Airport Representative

Join the TUI Customer Experience Airport Representative Team at Birmingham Airpo...
Location
Location
United Kingdom , Birmingham
Salary
Salary:
26125.00 GBP / Year
https://www.tui.com Logo
TUI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Able to work, days, nights, weekends, bank holidays, and shift lasting up to 12 hours
  • Customer-focused with a passion for travel and excellent service
  • Calm under pressure, able to handle difficult conversations, and thrive in high-pressure environments by making informed decisions quickly
  • Strong written communication skills and attention to detail
  • Effective collaborator with the ability to work independently and escalate issues appropriately
  • Confident with technology and using systems to support development and customer service
  • Fluent in English, both spoken and written
  • Able to obtain a full and valid Airside ID, requiring a UK Disclosure Barring Service check. This requires you to provide 5 years of employment and education references
  • Must be 18 years of age before the start date
  • Able to travel to and from the airport on a 24-hour basis
Job Responsibility
Job Responsibility
  • Working on a shift basis, responsible for supporting our customers face to face at UK airports with any on the day disruption which may include but isn't limited to, queue management, frequently changing travel protocols, entry requirements, flight delays, irregular & standard disruption, events, issues, incidents, and crisis situations
  • Deliver exceptional face-to-face support to customers at our airports, including in times of operational disruption
  • Quickly assess and address individual customer needs with tailored solutions. Escalating to the Customer Experience Airport Management team for support where required to offer a solution to the customer in all areas of the airport including land side and airside
  • Work closely with internal teams to ensure a smooth and seamless customer journey – helping to ensure we are offering solutions which are balanced with both the customer and business in mind
  • Maintain accurate logs of daily events impacting customers. Completing handovers and participating in shift briefings
What we offer
What we offer
  • Fantastic holiday benefits, including discounts and special offers
  • Health and wellbeing support in financial, health, social, community, and career areas
  • Discretionary bonus scheme
  • Excellent foreign exchange rates
  • Pension scheme and life assurance
  • Fulltime
Read More
Arrow Right
New

Admin Executive

Location
Location
India , Palwal
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
July 11, 2026
Flip Icon
Requirements
Requirements
  • Graduate in any stream
  • 8+ years of hands-on experience in General Services
  • Proficient in ISO standards (9001, 22163, 14001, 45001, 50001)
  • Working knowledge of SAP and MS Office (Excel, PowerPoint)
  • Strong communication and reporting skills
Job Responsibility
Job Responsibility
  • Asset Management: Furniture and Fixture, Office and Facade Doors, Building Logos & Signages
  • Waste Management: Hazardous & Non-hazardous
  • Contract Management: RFQ, Billing
Read More
Arrow Right
New

Admin Assistant

Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
July 16, 2026
Flip Icon
Requirements
Requirements
  • Experience: 2
  • Admin related coordination
  • CSR related
Job Responsibility
Job Responsibility
  • Compile FRs for ILC meeting and make a list of email ids (approx. 180 email id's)
  • Coordinate for Hotel booking and logistics for all visitors during their visit to KIL
  • Coordinate for Seminars / Trainings in KIL during international visitors visit to India
  • Coordinate with international visitors for their Visa invite letters, schedules, hotels, logistics, meetings during their visit to KIL to ensure smooth visit
  • Organize accommodations and logistics for Directors – communication with cab agency
  • Coordinate for beverages/snacks, arrangement of lunch etc. during all meetings
  • Coordinate for Subscription fees for CII, ICTMA, IMA, IMTMA with Finance Dept. Also, coordinate to submit Director forms on time to these external organizations
  • Arranging for payment of Hotel bills after major Company events, Dinners, accommodations of company employees, Directors etc.
  • Coordinate with external organizations where we are sponsoring any Annual event – fee coordination, any marketing materials / Company related information etc.
  • Coordinating with external agencies like CII, IMTMA, ICTMA, etc., for programs to be attended, communicate and confirm, arrange for fee if applicable for KIL Sr.Management team and send out calendar invites to the participants attending the meetings
  • Fulltime
Read More
Arrow Right