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Airport Rep

https://www.tui.com Logo

TUI

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Location:
Dominican Republic

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

407100.00 DOP / Year

Job Description:

We are seeking friendly and motivated individuals to join our team as Airport Reps in the Dominican Republic. This role involves assisting guests from arrival to departure, ensuring smooth airport operations, and solving challenges while representing TUI's values. Ideal candidates have excellent communication skills, adaptability, and enthusiasm for creating unforgettable guest experiences.

Job Responsibility:

  • Warmly welcome and build strong connections with guests
  • create special moments from arrival to departure
  • handle changes and challenges in a busy airport environment
  • answer questions fully
  • ensure smooth airport operations, including handling arrivals, departures, and transfers
  • deliver see-off speeches before resort transfer
  • monitor service updates and guest feedback
  • meet targets, solve problems, and provide great service
  • represent company values and maintain professionalism

Requirements:

  • Right to work in Dominican Republic
  • fully conversational in English
  • additional European languages helpful
  • friendly and empathetic
  • dedicated to guest satisfaction
  • quick learner with ability to master technology and tools
  • enthusiastic about products and services
  • adaptable to fast-paced environment
  • calm under pressure
  • proactively resolve challenges
  • flexible with rotating schedules, including daytime and occasional night shifts

Nice to have:

  • Additional European languages
  • respect for different cultures
What we offer:
  • Starting salary from $407,100 DOP gross/year
  • 48-hour work week with at least one day off
  • 14 days of holiday plus two extra days (birthday and one happy day)
  • discounts and offers with TUI Club De Benefits
  • company iPad and uniform
  • paid training days
  • free access to TUI Learning Hub, TUI Skills Academy, and language lessons
  • involvement in charity and sustainability initiatives
  • access to WeCare Team and 24/7 Wellbeing Hub
  • permanent or seasonal contracts
  • growth opportunities

Additional Information:

Job Posted:
October 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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