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Airport Operations Policy and Process Specialist

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Virgin Atlantic

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Location:
United Kingdom , Crawley

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Category:

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Salary:

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Job Description:

We’re looking for a Specialist to join our Airport Operations Policy & Procedures team. This is a small and very knowledgeable team that sits right at the heart of the operation. You’ll work with colleagues across our global stations, supporting policy development, manual updates, compliance monitoring, operational safety and business continuity.

Job Responsibility:

  • Build and apply a strong understanding of above and below wing operations to shape clear, practical policies and procedures
  • Draft, update and govern airport manuals and controlled documents, ensuring accurate version control and audit traceability
  • Translate complex regulations into simple, frontline-friendly guidance and briefing materials
  • Identify risks, gaps and improvement opportunities through audits, compliance data and station feedback
  • Partner closely with Safety, Training and Airport Operations teams to ensure policies are aligned, deliverable and support business continuity
  • Take ownership of delegated workstreams and cross-operational projects, supporting continuous improvement across the wider operation

Requirements:

  • Airport operational experience below wing and ideally above wing
  • Clear written communication and confidence in briefing others
  • Strong attention to detail
  • Willingness to learn and develop technical knowledge
  • Ability to manage up and handle pressure when priorities shift
  • Understanding of safety and compliance within an airport environment
What we offer:
  • Flexible hybrid working pattern
  • Regular time at LHR to stay connected to our airport operation
  • Strong networking opportunities across stations and senior leadership
  • Real influence in shaping how we deliver safe and consistent operations globally

Additional Information:

Job Posted:
March 19, 2026

Expiration:
March 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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