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Airport Operations Manager

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Marriott Bonvoy

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Location:
Maldives , Ranfushi

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Serves as the property Manager on Duty at Velana International Airport and oversees Lounge operations, ensuring that the highest levels of hospitality and service are provided to the arrival and departure guests. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the Lounge and seaplane or domestic flights operation. Serves as Airport Operations Manager and handles the tracking of service issues, and manages the airport operations team.

Job Responsibility:

  • Serves as the property Manager on Duty at Velana International Airport
  • Oversees Lounge operations
  • Represents property management in resolving any guest related situation
  • Manages the flow of questions and directs guests within the Lounge and seaplane or domestic flights operation
  • Handles the tracking of service issues
  • Manages the airport operations team
  • Leads Guest Services Teams
  • Maintains Guest Services and Front Desk Goals
  • Ensuring Exceptional Customer Service
  • Implementing Projects and Policies
  • Conducting Human Resource Activities
  • Provides information to supervisors, co-workers, and subordinates
  • Analyzes information and evaluating results to choose the best solution and solve problems
  • Informs and/or updates the executives, the peers and the subordinates on relevant information
  • Maintains high visibility in public areas during peak times
  • Understands and can implement all emergency plans
  • Performs Front Desk duties in high demand times

Requirements:

  • High school diploma or GED
  • 2 years experience in the guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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