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Airport Operations Leader

Estonia; United Kingdom, Tallinn · Job Posted January 10, 2026
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Job Description

We are looking for a strategic and impact-driven Airport Operations Lead to manage Bolt’s global Airport Program. This is a core strategic domain for Bolt and one of the highest-value demand use cases in the Rides business. Your mandate is to define the global airport strategy, lead cross-functional execution across 50+ markets, own performance of the Top 30 priority airports, and drive long-term defensibility through tenders, partnerships, and operational excellence.

Job Responsibility

  • Owning the Airports global business, driving forecasting, growth, ROI visibility and cost discipline across regions
  • Defining and leading the global Airports strategy, including clustering, market penetration, commercial positioning, tenders, and long-term growth roadmap
  • Supporting airport tenders and regulatory readiness, partnering with Public Policy and Legal to craft strong commercial cases and engage with airport authorities
  • Developing and deploy scalable airport playbooks covering pricing, supply balance, pickup flows, user activation, product integration, and operational excellence
  • Driving cross-functional execution with Product, Growth, Local Ops, Finance, and Public Policy, ensuring clear accountability, progress tracking, and results delivery
  • Tracing and communicating core airport KPIs-GMV, capture rate, contribution margin, cost efficiency, S2FO, FO rate-identifying opportunities to improve discoverability, reliability, and rider experience
  • Leading commercial positioning for key airports through competitive pricing, incentives, branding, and partnerships informed by market intelligence and ROI analysis

Requirements

  • Minimum of 7 years of experience in program management, operations, category ownership, or similar roles with multi-country or regional scope
  • Demonstrated success in leading cross-functional, strategic programs across central and local teams
  • Experience of managing multiple priorities across diverse markets, delivering business results through structured execution
  • Strong analytical mindset, with the ability to translate data into insights and ROI-driven decisions
  • Excellent communication and stakeholder management skills, with confidence in presenting to senior leadership and aligning across functions
  • High level of ownership, initiative, and self-direction
  • thrives in ambiguity and brings structure where needed
  • Proficient in project and program management tools, documentation, and tracking across complex initiatives

What we offer

  • Play a direct role in shaping the future of mobility
  • Impact millions of customers and partners in 600+ cities across 50+ countries
  • Work in fast-moving autonomous teams with some of the smartest people in the world
  • Accelerate your professional growth with unique career opportunities
  • Get a rewarding salary and stock option package that lets you focus on doing your best work
  • Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork
  • Take care of your physical and mental health with our wellness perks

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