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Airport Field Support Consultant

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Amaris Consulting

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Location:
Japan , Fukuoka, Sapporo

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an Support Engineer to join our team. This position is ideal for professionals with 1 to 3 years of experience in IT Support, eager to contribute to maintaining operational excellence and ensuring system reliability in a fast-paced airport environment.

Job Responsibility:

  • Provide Level 2 support for both hardware and software systems
  • Ensure smooth operations and minimal downtime for critical systems
  • Diagnose, troubleshoot, and resolve technical issues efficiently
  • Collaborate with internal IS&D teams and airport staff to maintain service reliability and system performance
  • Document incidents, interventions, and preventive actions to enhance knowledge sharing and efficiency
  • Contribute to the continuous improvement of support procedures and technical documentation

Requirements:

  • 1–3 years of experience in IT Support roles
  • Strong knowledge of hardware and software troubleshooting
  • Excellent communication skills and a customer-oriented mindset
  • Fluent in Japanese (native) and communicative in English
  • Bachelor’s degree in IT, Computer Science, or a related field
  • Ability to work in a dynamic, fast-paced environment and handle multiple priorities
What we offer:
  • An opportunity to join a fast-growing international company with a strong presence in Northern Asia
  • A friendly and collaborative working culture, with a flat organization structure that encourages autonomy and initiative
  • Exposure to top clients and innovative projects in the aviation and technology sectors
  • A company culture that values people development, regular follow-ups, and continuous training opportunities
  • The chance to grow your career in an organization that doubled its size in Japan last year and continues to expand

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
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