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Airport Coordinator

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Embassy Summer

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Location:
Malta

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Airport Coordinator is responsible for welcoming and greeting our students arriving and leaving Malta. The Airport Coordinator makes sure students are safely met and escorted to their Centre by the appropriate member of our staff as efficiently as possible. The candidate possesses a strong focus on customer service quality, attention to detail, punctuality, and great communication skills.

Job Responsibility:

  • Promote and safeguard the welfare of all students under your care and those you interact with
  • Maximise student and group leader satisfaction by ensuring their experience meets or exceeds expectations
  • Meet and greet Embassy Summer students on arrival
  • Assure students arrive on time for departure
  • Handle airport arrivals and departures of students in a courteous and professional manner
  • Follow-up on ‘No Show’ students and communicate thoroughly with the Transfer Manager and Head Office
  • Operate in accordance with the company’s Code of Conduct, and any local policies and operating procedures relating to academic, welfare and safeguarding matters
  • Comply fully with all arrangements in place related to Health and Safety

Requirements:

  • Degree-level education or equivalent (or currently pursuing)
  • Valid First Aid Certificate (desirable)
  • Safeguarding Level 1 (desirable)
  • Previous experience working in customer facing industry, ideally with multi-cultural aspect
  • Previous experience working with juniors (desired)
  • Experience managing a summer school environment (desired)
  • Excellent communication and interpersonal abilities
  • Ability to solve complex problems and manage challenging situations
  • Uphold appropriate relationships and personal boundaries with children and young people
  • Ability to work under pressure and multi-tasking
  • Clean driving license/own car (desirable)
  • High attention to detail
  • Fluent in written and spoken English
  • Must be eligible to work in the EU
  • Commitment to safeguarding the welfare of children and young people
  • All CV gaps must be satisfactorily explained
  • Proof of identity and qualifications (if applicable) required
  • Clear Criminal Record Check and references must be provided before signing the contract

Nice to have:

  • Valid First Aid Certificate
  • Safeguarding Level 1
  • Previous experience working with juniors
  • Experience managing a summer school environment
  • Clean driving license/own car
  • Knowledge of any other languages

Additional Information:

Job Posted:
January 15, 2026

Work Type:
On-site work
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