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Airlines Field Engagement Manager

United States, Texas City · Job Posted April 16, 2026
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Job Description

Join Barclays as an Airlines Field Engagement Manager. At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions. In this role, you will serve as the primary Barclays representative in the field, driving daily engagement with flight attendants across key airline partners.

Job Responsibility

  • Serve as the primary Barclays representative in the field, driving daily engagement with flight attendants across key airline partners
  • Conduct in‑person trainings, deploy marketing materials, and ensure that promotions and incentives are understood and executed correctly
  • Act as the main escalation point for partner feedback, operational challenges, and field‑level risks
  • Develop, implement and manage marketing strategies through direct interactions with partners and their employees, including establishment of campaign budgets, monitoring of performance metrics, and implementation of data-driven optimisations to improve ROI
  • Development and implementation of marketing strategies for face to face channels
  • Management of marketing campaigns across face to face channels, including development of training materials, promotional materials, coordination with partners and their employees
  • Analysis of campaign performance of face to face initiatives, and preparation of regular reports to evaluate the effectiveness of marketing campaigns
  • Enhancement of the customer experience within face to face channels
  • Management of performance marketing budget for face to face channels
  • Evaluation of market research and competitive analysis to identify industry trends, consumer behaviour, and competitive positioning within face to face channels

Requirements

  • Experience delivering in‑person trainings and field‑based education sessions
  • Ability and willingness to travel 75%
  • Ability to manage program compliance, operational issues, and field‑level risks
  • Strong organizational skills in planning events, recaps, and ongoing reporting
  • Proficiency deploying marketing materials, promotions, and crew‑facing incentives

Nice to have

  • Highly outgoing, personable, and comfortable engaging diverse groups
  • Strong communication skills, including navigating difficult conversations
  • Optimistic, energetic, and adaptable in fast‑paced field environments
  • Relationship‑oriented with the ability to build trust and rapport quickly

What we offer

  • Wellness rooms
  • On-site cafeterias
  • Fitness centers
  • Mental health support
  • Hybrid working
  • Structured approach to hybrid working with 'anchor' days
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