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Join Barclays as an Airlines Field Engagement Manager. At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions. In this role, you will serve as the primary Barclays representative in the field, driving daily engagement with flight attendants across key airline partners.
Job Responsibility:
Serve as the primary Barclays representative in the field, driving daily engagement with flight attendants across key airline partners
Conduct in‑person trainings, deploy marketing materials, and ensure that promotions and incentives are understood and executed correctly
Act as the main escalation point for partner feedback, operational challenges, and field‑level risks
Develop, implement and manage marketing strategies through direct interactions with partners and their employees, including establishment of campaign budgets, monitoring of performance metrics, and implementation of data-driven optimisations to improve ROI
Development and implementation of marketing strategies for face to face channels
Management of marketing campaigns across face to face channels, including development of training materials, promotional materials, coordination with partners and their employees
Analysis of campaign performance of face to face initiatives, and preparation of regular reports to evaluate the effectiveness of marketing campaigns
Enhancement of the customer experience within face to face channels
Management of performance marketing budget for face to face channels
Evaluation of market research and competitive analysis to identify industry trends, consumer behaviour, and competitive positioning within face to face channels
Requirements:
Experience delivering in‑person trainings and field‑based education sessions
Ability and willingness to travel 75%
Ability to manage program compliance, operational issues, and field‑level risks
Strong organizational skills in planning events, recaps, and ongoing reporting
Proficiency deploying marketing materials, promotions, and crew‑facing incentives
Nice to have:
Highly outgoing, personable, and comfortable engaging diverse groups
Strong communication skills, including navigating difficult conversations
Optimistic, energetic, and adaptable in fast‑paced field environments
Relationship‑oriented with the ability to build trust and rapport quickly
What we offer:
Wellness rooms
On-site cafeterias
Fitness centers
Mental health support
Hybrid working
Structured approach to hybrid working with 'anchor' days