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A rewarding career move as a Airfreight Specialist, Thriving on teamwork and strong partnerships. This company is a seamlessly interconnected provider of freight and logistics solutions, delivering a wide range of services that encompass ocean and air cargo, customs clearance, third-party logistics (3PL), and e-commerce. Their approach is rooted in a technology-driven grasp of supply chains, backed by a highly skilled team, which guarantees their ability to master a variety of complex logistical tasks.
Job Responsibility:
Raise Pricing proposals under Quotations and Spot Quotes modules in CW1 in accordance with SOP’s
Work on airfreight quotations for your region (as stipulated from Product manager) when required assist with other regions
Check Import / Export documentation to determine cargo contents, and classify goods as DG / GENL / MAIN DECK ETC
Negotiate cost-effective rates with service providers to ensure maximum profitability
Maintain communication with customers / agents through the quotation process
Provide quotations based on routings appropriate to the customers’ needs
When applicable assist in filling In win & loss ratios within the CW1 System
Help develop, maintain and support quoting module within CW1
Assist management with billing discrepancies ( E.G Overcharges with Spot rates attained from negotiations with airlines etc. )
Immediately report problems, disputes to Commercial Managers
Requirements:
At least two (2) years’ experience of direct work experience in Air Operations / Customer Service
Experience in Airfreight Specialist
Stability and an interest in a long term position
Professional attitude
Strong communication skills and attention to detail