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Aircraft Workshop Services Manager

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British Airways

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Lead Aircraft Workshop Services at LHR, including the Fleet Support Facility, Powerplant Support Facility, Non-Destructive Testing, and Cabin. You will drive operational excellence by ensuring coordination between aircraft maintenance and workshop/cabin functions, aligning business plans to LHR Maintenance strategic objectives, and creating a culture of continuous improvement with safety at the core. Provides a safe working environment; role models and maintains safe and secure working practices; Identifies, develops and achieves plans to improve performance and cost year-on-year.

Job Responsibility:

  • Serve as a member of the LHR Maintenance Leadership Team
  • Act as nominated post holder for LHR Workshop operations
  • Maintain compliance with statutory requirements
  • Advocate for a strong safety culture
  • Lead operational performance, benchmarking, and continuous improvement
  • Champion employee relations and change leadership
  • Oversee resource management and ensure effective delivery of business objectives
  • Manage a team of 5 direct reports and 150 indirect reports
  • Have direct responsibility up to £25m, 5-year plan up to £5m
  • Be responsible for a range of ratings (B1/B3, C1, C4, C6, C7, C8, C9, C12, C14, C17, C20 & D1)
  • Work closely with the Maintenance, Engineering, and Operations Leadership teams, as well as CAMO, suppliers, UK CAA, EASA, BA Properties, external component MROs, and OEMs

Requirements:

  • Experience leading an Engineering department
  • Excellent communication skills
  • Strong cross-team working and collaboration skills
  • Deep understanding of Engineering’s business, operational, and commercial strategy
  • Effective at both strategic and operational decision-making
  • Proven leadership in managing change with empathetic, balanced judgement
  • Ability to coach, lead, and engage large groups of colleagues
  • Strong people leadership skills
  • Detailed knowledge of maintenance integrated processes and systems (desirable)
  • Working knowledge of H&S legislation
  • Strong knowledge of Part 145 operations and Workshop maintenance functions
  • Strong knowledge of Part 21G production, including Workshop manufacture processes
  • Strong industrial relations experience (desirable)
  • Workshop Approval or Part 66 Licence holder (desirable)

Nice to have:

  • Detailed knowledge of maintenance integrated processes and systems
  • Strong industrial relations experience
  • Workshop Approval or Part 66 Licence holder
What we offer:
  • Unlimited basic and premium standby tickets on British Airways flights
  • Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family

Additional Information:

Job Posted:
January 22, 2026

Expiration:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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