Aircraft Servicer Job at Amentum (Laredo)

General Manager - Aircraft Maintenance Service Center

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

United States , Fort Wayne

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Aviation Management, Engineering, or related field (MBA preferred)
10+ years of experience in aerospace aftermarket or MRO operations, with 5+ years in a leadership role
Strong knowledge of regulatory compliance and quality systems
Proven ability to manage budgets and lead large teams effectively
Excellent communication and problem-solving skills

Job Responsibility

Operational Leadership: Manage day-to-day operations of the Fort Wayne, IN service center, ensuring timely and high-quality maintenance, repair, and overhaul (MRO) services
Implement Bombardier processes and standards to maintain operational excellence
Financial Management: Develop and manage the service center’s budget, driving profitability and cost efficiency
Monitor KPIs and take corrective actions to meet financial targets
Customer Experience: Ensure exceptional customer service and act as the primary point of contact for key clients
Resolve escalated issues promptly and maintain strong customer relationships
Team Leadership: Lead and develop a high-performing team, including technicians, planners, and support staff
Oversee recruitment, training, and performance management
Compliance & Safety: Ensure adherence to all regulatory requirements (FAA, EASA, etc.) and Bombardier quality standards
Promote a strong safety culture throughout the service center

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Technical Services Engineer, Aftermarket Sales

Bombardier’s Business Aircraft London Service Centre in Biggin Hill is part of a...

Location

United Kingdom , Westerham

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Minimum of 8 years previous experience with complex avionics and interior modifications and/or products
Thorough knowledge of IT interfaces with aircraft
Minimum of 5 years previous experience working in a customer service-oriented environment
Minimum of 5 years maintenance or avionics modification experience on Bombardier manufactured aircraft
2+ years product development experience
Bachelor’s degree in aviation, or related field, or equivalent work experience (5+ years Business Aviation on-aircraft work experience)
Planning and organizational skills necessary to prioritize and coordinate workload within a multiple project setting
Skilled in researching methods for obtaining technical information and marketing analysis
Sound working knowledge of Service Bulletins and other technical documents, and a thorough knowledge of aircraft maintenance and modification programs
Computer skills necessary to learn and/or operate MS Office, Outlook, and other web-based applications and operations specific software

Job Responsibility

Adhere to Bombardier General Work Rules, Code of Ethics, Compliance, and general workplace practices
Manage the implementation of major projects through the product development process from concept to launch
Collaborate with Vendors, Aftermarket Sales team, Engineering, and other Product Administrators to establish pricing and downtime for modification project quotations
Assist in defining, implementing and continuous improvement of the product development processes for Avionics, Interior, and Airframe modifications on all Bombardier aircraft models
Review products with multiple modifications for pricing trends
Research new products/concepts to continuously improve our product portfolio and adhere to our roadmap
Work with vendors to improve relationships and product partnerships
Monitor product sales data
Ensure products are consistently created and maintained in accordance with policies and procedures

Representative, Field Service

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

United States , Richardson

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

You must reside in the Eastern or Central Time Zone of the United States
You have at least 5 years of aviation maintenance experience
You have at least 2 years of experience with Bombardier products (Global 5000 / 6000 / 7500 series, Challenger 350, Challenger 650)
You have strong aircraft troubleshooting skills
You have computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications
You have interpersonal skills necessary to work effectively with a variety of individuals, departments, organizations, and regulatory agencies
You have business writing skills necessary to create various reports and correspondence
You have the ability to travel

Job Responsibility

Support customers in safely, efficiently, and economically integrating Bombardier Business Aircraft into their operations
Provide informal training and guidance on technical, operational, and logistical aspects of aircraft operation and maintenance
Identify and escalate technical or operational concerns within both the customer and Bombardier organizations
Communicate key aircraft operational and maintenance concerns to Bombardier management
Recommend improvements in customer operations or procedures related to Bombardier aircraft
Interface with all levels of the customer’s organization and support compliance with local aviation regulations
Prepare and submit reports according to established Bombardier requirements and schedules
Lead or support field teams during modifications, upgrades, and repairs at customer facilities or service centers
Utilize Bombardier’s internal support and service processes to enhance customer experience
Share service bulletins and advisories, participate in fleet review meetings, and help address repetitive fleet issues

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Field Service Representative

We currently have an immediate opening for a Field Service Representative to sup...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

At least 5 years of aviation maintenance experience
At least 2 years of experience with Bombardier products (Global 5000 / 6000 / 7500 series, Challenger 350, Challenger 650)
Strong aircraft troubleshooting skills
Computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications
Interpersonal skills necessary to work effectively with a variety of individuals, departments, organizations, and regulatory agencies
Business writing skills necessary to create various reports and correspondence
Ability to travel

Job Responsibility

Support customer in integrating Bombardier business aircraft into their operations, ensuring safety, efficiency, and cost-effectiveness
Provide robust troubleshooting support to assist customers in resolving technical issues effectively
Prioritize and escalate technical or operational concerns within both the customer’s organization and Bombardier
Provide informal training and share technical, operational, and logistical insights related to aircraft operation and maintenance
Keep Bombardier management informed of key operational and maintenance issues affecting customer aircraft
Identify opportunities to enhance customer procedures and operations involving Bombardier aircraft
Encourage customers to implement Bombardier-recommended actions that improve product performance and satisfaction by sharing Airworthiness Directives (AW), Service Bulletins (SBs), and other relevant Bombardier documentation to clarify intent and highlight operational enhancements
Deliver reports in line with established schedules and requirements
Lead or support field teams during modification retrofits, product upgrades, and damage repairs at customer facilities or service centres
Navigate and utilize Bombardier’s internal customer support and in-service processes effectively

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Project Coordinator, In-Service Implementation Team - Business Aviation

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

minimum of two (2) years of experience in Customer Service activities
bachelor’s degree or equivalent experience
customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and/or Suppliers and maintain mutually beneficial customer relations
previous experience in aircraft industry customer service (asset)
very good knowledge using tools such as Microsoft Suite applications, excel, Outlook, Internet, Access database & SAP
comfortable communicating in French and English (speaking and writing)

Job Responsibility

Coordinate and plan logistical needs in accordance with aircraft maintenance schedules or based on logistic plan agreed upon between Supplier/BA based on established capacity
Be the focal point for Service Bulletins with dedicated schedules for customers, Continuing Airworthiness Campaigns (CAW), Optional & Recommended Service bulletins as well as manage special projects
Liaise with customers, Bombardier Aerospace (BA) Parts Services department, suppliers, partners and BA authorized service centers/facilities to ensure flawless execution and deliverables are met on time per schedule
Track component, SB penetration rates and incorporation status in the fleet
Provide internal and external fleet visibility and/or progression upon request
Seek cross-functional support and swift resolution to in-service customer fielding issues
Support program level in-service change management decisions
manage project work-scopes and our customer base
Consult with the Product Change Management team to drive implementation strategies
Interface with multiple internal and external groups and represent the Customer Services position

Field Service Representative

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

United States , Richardson, TX; Columbus, OH

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

At least 5 years of aviation maintenance experience
At least 2 years of experience with Bombardier products (Global 5000 / 6000 series, Global 7500, Challenger 300/350 series, and Challenger 605/650 series)
Strong aircraft troubleshooting skills
Computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications
Interpersonal skills necessary to work effectively with a variety of individuals, departments, organizations, and regulatory agencies
Business writing skills necessary to create various reports and correspondence
Ability to travel

Job Responsibility

Support customer in integrating Bombardier business aircraft into their operations, ensuring safety, efficiency, and cost-effectiveness
Provide robust troubleshooting support to assist customers in resolving technical issues effectively
Prioritize and escalate technical or operational concerns within both the customer’s organization and Bombardier
Provide informal training and share technical, operational, and logistical insights related to aircraft operation and maintenance
Keep Bombardier management informed of key operational and maintenance issues affecting customer aircraft
Identify opportunities to enhance customer procedures and operations involving Bombardier aircraft
Encourage customers to implement Bombardier-recommended actions that improve product performance and satisfaction by share Airworthiness Directives (AW), Service Bulletins (SBs), and other relevant Bombardier documentation to clarify intent and highlight operational enhancements
Deliver reports in line with established schedules and requirements
Lead or support field teams during modification retrofits, product upgrades, and damage repairs at customer facilities or service centres
Navigate and utilise Bombardier’s internal customer support and in-service processes effectively

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Field Service Liaison Representative

Field Service Liaison Representative role for Bombardier Aircraft Services (BAS)...

Location

Singapore , Singapore

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Extensive knowledge of Bombardier Customer Support programs and service network
Ability to gain and maintain knowledge of Learjet series, Challenger series, and Global series aircraft
Familiarity with Bombardier Product Support policies including terms and conditions for Warranty, Smart Services, Parts Services, etc.
Ability to work independently and as part of a team, making sound decisions on behalf of customers while adhering to Bombardier Product Support policies
Strong mediation skills to resolve Service Center and customer concerns ethically and collaboratively
College or university diploma in an aviation-related field and/or equivalent license in Aviation Maintenance
or a minimum five (5) years of business jet maintenance experience (Singapore CAAS AML or EASA B1/2/C License with relevant aircraft type rating preferred but not required)
Minimum of five (5) years of aviation experience in maintenance, modification, and repair of jet aircraft
Excellent troubleshooting and problem-solving skills
Available for occasional travel and flexible/asynchronous work schedules

Job Responsibility

Provide onsite and remote support (technical and non-technical) for designated Bombardier Aircraft Owners and Operators aircraft visiting the BAS Singapore Service Center (‘Service Center’)
Support engineers, technicians and customers with aircraft in-work at the Service Center
Expect to occasionally be available on-call after regular work hours to assist customers and/or support Service Center issues as required
Occasional regional travel may be expected
however primary objective is to provide technical support and guidance on Bombardier aircraft undergoing maintenance at the Service Center
Take ownership of issues or potential issues to ensure resolution meets customer expectations and Service Center objectives
Represent Bombardier as a technical ambassador through interactions with all levels of the customer’s organization, including Owners, CEOs/COOs, VPs, Directors, Air Crew, PAs, and other customer staff
Collaborate with all levels of Service Center personnel, including technicians, customer service representatives, management, and other support staff
Promote Bombardier’s customer-centric culture and adhere to the Bombardier ‘Customer Credo’
Assist in resolving technical and commercial issues related to Warranty, Smart Services, and Parts Services at the designated Service Center

Fulltime

Aircraft Grooming Agent

This role is responsible for ensuring passengers are welcomed aboard our clean, ...

Location

Canada , Whitehorse

Salary:

21.00 CAD / Hour

Air North, Yukon's Airline

Expiration Date

Until further notice

Requirements

Have a valid Drivers License
Physically fit and able to lift up to 70 pounds
A strong sense of accountability, honesty, and responsibility
Enthusiasm for contributing to our unique mission
Must be legally entitled to work in Canada

Job Responsibility

Clean all areas inside our aircrafts
Stock the aircraft with appropriate inventory
Ensure food safety and security regulations are adhered to during storage and transfer
Working as a team to exceed our impeccable standards of cleanliness and preparedness

What we offer

Phenomenal local and international flight benefits for you and your family
Extra travel benefits, such as hotels and cruises
Employer paid health & dental benefits
Group RRSP investment options
Cargo shipping benefits
Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Fulltime

Aircraft Servicer

Amentum

Location:
United States , Laredo

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 15, 2026

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