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This position assists the Quality Assurance Manager in directing the day-to-day work activities of Quality Assurance to help meet the schedules and goals of the Quality Assurance Department. The Quality Assurance Supervisor is responsible for ensuring effective and efficient execution of the quality program by leading and supervising QA personnel in the operation and maintenance of the Quality Management System Program.
Job Responsibility:
Keep the Quality Assurance Manager informed of deficiencies discovered that impact quality and/or safety
Assist in planning, coordinate, and direct the activities of the Quality Assurance Department to ensure all service and support provided meet required quality standards
Provide a systematic and efficient method of gathering, analyzing, and maintaining information on maintenance and material defects that impact the Aircraft Maintenance Program
Review all incoming technical publications and directives for program applicability and ensure distribution to using work centers
Supervise all aspects of Quality Assurance personnel and Quality Management System compliant with program requirements
Ensure all Maintenance Instructions, Work Instructions
Maintenance Checklists, etc. are complete and current prior to distribution
Review all NAMDRP reporting requirements to ensure they are accurate, clear, concise, and comprehensive prior to release
Promote and develop the Company Quality Management Philosophy within the Quality Assurance Department and other Site Departments
Assist with weekly/monthly/quarterly reporting requirements to the Government and Site Manager
Observe and monitor technical and personnel evaluation, training, and qualification actions as necessary to ensure all assigned employees are certified to cover the full spectrum of work center requirements as specified
Conduct Quality, Safety, Environmental and Hazardous Material assessments and audits/inspections
Coordinate collection of responses to customer Corrective Action Response (CAR)
Conduct and direct internal QMS audits, prepare formal audit reports, and define audit schedules
Monitor Environment, Health, & Safety (EH&S) activities and ensure that all regulatory, company and customer requirements are complied with
Coordinate incident/accident investigations and prepare the required reports
Perform internal and external audits to ensure compliance with all applicable policies, procedures, standards, and regulations
Responsible for assisting, supervising, and directing a team of site generated auditors to perform and report findings as well as corrective action plans for all departments
May be designated as a 4790 Program Manager
Participate in the identification and implementation of all continuous process improvement activities
Perform other duties as assigned
Requirements:
Minimum of 12 years in aviation maintenance
Minimum of five years as a Quality Assurance Representative
High school degree or equivalent
Working knowledge of aircraft maintenance, inspection techniques, FAA regulations, and technical publications
Ability to read, interpret, and comprehend schematic diagrams, drawings, charts, and technical publications
Exceptional communication skills, leadership abilities, and personnel management skills
Must be able to obtain a flight line driver’s license
Must be able to obtain/maintain any company/government required qualification, certification, licensing, or security clearance
Must be able to work any assigned shift or schedule
Must have a valid driver’s license
Must be able to lift/push/pull minimum of 75 pounds
Nice to have:
FAA A&P license
Three (3) or more years of supervisory personnel experience