Air Operations Team Member

• Provide excellent customer service to the wonderful ministries and churches we serve
• Assisting and advising clients on travel information and helping them on selecting the best travel plan and schedule according to their needs
• Answering phone calls/emails from clients and vendors enquiring on the travel information
• Collecting payments and other transactions from clients/vendors and maintaining the records pertaining to each trip
• Finalizing trip details, payments and itineraries in an efficient, but error free manor
• Problem solving when difficult circumstances arise in order to serve the client and minimize losses
• Create and send final invoices and documents to client
• Assist with other miscellaneous tasks as the need arises

• A mindset to help others
• Highly detailed with an ability to multitask
• Good organization, time management and interpersonal skills
• Desire to problem solve and come up with creative solutions as the need arises
• Willing to take ownership and lead the process from beginning to end
• Able to work in a team and willing to learn
• Excellent communication and listening skills
• Computer Skills - Must be able to navigate through Microsoft Office and our database
• Mac proficient preferred
• Proactive and willing to take initiative

Mac proficient

• Full health/dental insurance option for full-time employees
• Short and Long term disability coverage
• 401K matching program after your first year of employment
• A company laptop is given to all employees
• Travel discounts and perks
• Generous time off policy
• Great working environment
• Very balanced and family centered office