Air Freight Specialist Job at Aramex

Air Freight Specialist

As an Air Freight Specialist at Aramex, you will be the primary point of contact...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration or a related field
3-4 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes, airlines, and air freight solutions
Proven experience in customer service and managing key business clients, as well as negotiating rates with the airlines
Familiarity with CargoWise is preferred
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
Excellent written communication skills, particularly in crafting professional emails

Job Responsibility

Promote a positive relationship with the client by ensuring excellent, timely, and proactive customer service
Communicate with carriers, overseas agents, and customers via telephone and email
Take booking requests and export customer service calls
Ensure current buying/selling rates are set up for every export shipment
Complete proper export documentation and send pre-alerts
Request documents from the shipper as required, this includes the power of attorney, commercial invoice, packing list, insurance certificate and SLI
Check the shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments
Create quotations for individual shipments, including estimated prices for the shipper and selecting transportation companies to use
Review standard operating procedures to ensure compliance with all regulations, TSA, ISO
Receive, review, and process high-volume and/or complex export transactions for the client(s), including booking, documentation, and billing

Air Freight Operations Specialist

We are seeking an experienced Air Freight Operations Specialist to join our team...

Location

United Kingdom , Feltham

Salary:

36000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication and organisational skills
Strong knowledge of AOG/NFO & Express operations
Professional approach to work
HMRC Customs procedural knowledge, including import/export entry submissions
Confident using computer systems including Excel, CRM databases, BoxTop, and CDS
Customer-focused with the ability to build strong relationships and thrive in a target-driven environment

Job Responsibility

Deliver exceptional customer service to Express clients on a day-to-day basis
Manage operational shared email inbox and ensure smooth workflow of consignments
Follow up and resolve operational issues and customer service concerns promptly
Responsible for accurate and timely sales invoicing and job costing
Process import/export documentation and create/submit Customs Entry Declarations
Stay informed on market trends, company products, services, and industry news
Establish and maintain strong internal and external relationships
Document client business processes and requirements thoroughly
Ensure compliance with HMRC export and import entry regulations through self-auditing
Maintain accuracy of export and import entry declarations

Fulltime

Sales Specialist

AsstrA is an international logistics company with over 30 years of experience. O...

Location

Germany , Hamburg; Magdeburg; Hof

Salary:

Not provided

AsstrA

Expiration Date

Until further notice

Requirements

Professional experience in Ocean Freight sales (mandatory)
Interest in working with multimodal logistics solutions (Air & Rail)
Strong communication and negotiation skills
Structured, proactive and responsible working style
Ability to work independently and manage sales activities
German language – working proficiency or higher
English – good working level

Job Responsibility

Active acquisition of new customers in the Ocean, Air and Rail segments for the German market
Gradual development of an individual customer portfolio with a strong focus on new business
Use of leads from Sales Lists, CRM and market sources to support targeted sales activities
Identification of customer needs and preparation of tailored logistics solutions (ocean, air, rail)
Conducting business negotiations and preparing commercial offers
Management and development of the Individual Customer Portfolio (ICP)
Registration and processing of customer requests in CRM / OTM systems
Preparation and maintenance of contracts and payment terms
Close cooperation with operational teams, KAMs and other Sales Specialists
Monitoring of customer satisfaction, KPIs and portfolio performance

What we offer

Development in an international environment
Onboarding program and mentor support
Clear career path and evaluation system
Training and English language courses
Stable employment and remuneration commensurate with your commitment
Additional day off on your birthday
Referral program
Team-building events and a friendly team atmosphere

Fulltime

Sales Specialist

AsstrA is an international logistics company with over 30 years of experience. O...

Location

Lithuania , Vilnius

Salary:

Not provided

AsstrA

Expiration Date

Until further notice

Requirements

Mandatory experience in Ocean Freight sales
Existing customer portfolio in the Baltic market
Excellent command of Lithuanian and English
Strong negotiation, communication and relationship-building skills
Proactive, responsible and goal-oriented approach
Ability to work independently and manage your own sales pipeline
Willingness to collaborate and grow within an international team environment

Job Responsibility

Actively acquire and develop clients in the Ocean & Air segment
Work with your existing customer portfolio and expand it within the Baltic region
Use leads from Sales Lists, CRM and other sources to drive targeted sales
Identify customer needs and offer tailored logistics solutions (ocean, air, intermodal)
Conduct business negotiations and prepare commercial offers
Maintain and grow your individual customer portfolio (ICP)
Register and manage customer requests in CRM/OTM
Prepare, negotiate and maintain contracts and payment terms
Participate in tenders together with internal teams
Monitor customer satisfaction, KPI results and ensure service excellence

What we offer

Development in an international environment
Onboarding program and mentor support
Clear career path and evaluation system
Training and English language courses
Stable employment and remuneration commensurate with your commitment
Additional day off on your birthday
Referral program
Team-building events and a friendly team atmosphere

Fulltime

Multimodal Operations Specialist

Our client seeking an individual who takes pride in delivering outstanding servi...

Location

United Kingdom , Egham

Salary:

35000.00 - 38000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in air, road, and sea freight operations
Strong communication and customer service skills
Ability to work under pressure and go above and beyond for clients
Proficiency in CargoWise (desirable)
A proactive, detail-oriented, and team-focused attitude

Job Responsibility

Handle quotations, bookings, and end-to-end operations for multimodal shipments
Communicate effectively with clients and partners via phone and email
Manage invoicing and general administration tasks
Use CargoWise software to manage shipments and documentation
Participate in the on-call rota (one Sunday every 4 weeks)

Fulltime

New

Air Freight Specialist

As an Air Freight Specialist at Aramex, you will be the primary point of contact...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration or a related field
3-4 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes, airlines, and air freight solutions
Proven experience in customer service and managing key business clients, as well as negotiating rates with the airlines
Familiarity with CargoWise is preferred
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
Excellent written communication skills, particularly in crafting professional emails

Job Responsibility

Provide comprehensive air freight solutions to clients, addressing their specific requirements and ensuring satisfaction
Cultivate and nurture strong relationships with clients to foster loyalty and retention
Assist clients in resolving any claims, payment issues, or pending shipments promptly and efficiently
Oversee the entire lifecycle of air freight shipments, ensuring timely and efficient execution from booking to delivery
Support the sales team by providing accurate quotes and actively following up on business opportunities
Collaborate with internal stakeholders to coordinate air freight logistics effectively
Negotiate competitive rates with carriers, agents, and offices to secure the best pricing for clients
Exceed overall freight targets for assigned customers through proactive management and strategic initiatives
Report any operational failures to line management and keep clients informed of any delays or issues
Monitor profit and loss (P&L) metrics and efficiently handle job invoicing

Heavy Lift Transport Specialist

AsstrA is an ambitious team from 25 countries. Over 1200 employees work across E...

Location

Türkiye , Istanbul

Salary:

Not provided

AsstrA

Expiration Date

Until further notice

Requirements

3+ years of experience in freight forwarding, particularly in handling OOG and heavy lift cargo
In-depth understanding of international shipping regulations, customs procedures, and trade compliance
Proven experience in managing logistics for complex industrial projects
Proficiency in logistics software, tender management tools, and Microsoft Office Suite
Strong project management skills with the ability to oversee multiple tasks simultaneously
Ability to develop innovative logistics solutions under pressure and tight deadlines
Strong problem-solving skills and attention to detail in managing bids and tenders
Ideally able to provide technical drawings

Job Responsibility

Prepare detailed cost estimates for transportation, handling, permits, and any additional services required
Negotiate rates with carriers, shipping lines, and subcontractors to optimize cost savings
Manage project budgets and track expenditures to ensure cost-effectiveness
Develop comprehensive transportation plans tailored to the unique requirements of OOG and heavy lift cargo
Coordinate with clients to understand their specific cargo needs, timelines, and delivery locations
Create and manage project schedules, ensuring timely delivery of cargo
Evaluate and select the most suitable routes and modes of transport (road, rail, sea, or air) based on cargo specifications, cost-efficiency, and safety considerations
Perform route surveys to assess any potential obstacles or limitations and ensure safe passage of cargo

What we offer

Opportunity to develop and expand knowledge by working in a multicultural and dynamic environment
Professional development
Individual on-boarding plan and mentor
Internal and external training, participation in internal projects and contests
Corporate training center (AsstrA focuses on continuous professional development of employees
Career development within the grading system
“Birthday party” – extra free day
Unforgettable multiple corporate parties

Fulltime

New

Senior Air Freight Specialist

Purpose of the Job: Focal Point of Contact with clients for freight related requ...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in logistics field will be preferable
2-3 years relevant working experience freight forwarder (Export Air freight Sector is a must)
Minimum 2 year experience with directly handling airline bookings
Good working knowledge in MS Office applications, especially MS Word and MS Excel. Knowledge in MS Access is a plus
Excellent knowledge of MS Excel intermediates to advance formulas and macros
Excellent verbal and written communication skills in English
Strong coordination skills among various work groups and with different levels
Good organizational and problem-solving skills
Proactive team player and able to work in a fast-paced environment
Flexibility to do overtime during certain time of the year

Job Responsibility

Focal Point of Contact with clients for freight related requests
Follow the end-to-end customer profile and maintain existing business
Procure the best rates from the airlines after identifying the best solution for the customer
Coordinate with sales team, agents & Aramex offices to ensure all RFQ’s are answered & ensure to achieve their target
Communicate to sales, agents & Aramex offices for any new offers and/or promotions that customers can benefit from
Approach airline & vendors for net cost
Negotiate & follow the airlines policies, trucker, clearance vendors & push to for reduced costs
Maintain good relationship with vendors (airlines, trucking suppliers, packing companies) for proper handling
Up-load all quotations on system
Follow day to day shipments with airlines & vendors

Air Freight Specialist

Aramex

Location:

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2026

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