Air Freight Operations Specialist Job at Office Angels (Feltham)

Air Freight Specialist

As an Air Freight Specialist at Aramex, you will be the primary point of contact...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration or a related field
3-4 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes, airlines, and air freight solutions
Proven experience in customer service and managing key business clients, as well as negotiating rates with the airlines
Familiarity with CargoWise is preferred
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
Excellent written communication skills, particularly in crafting professional emails

Job Responsibility

Provide comprehensive air freight solutions to clients, addressing their specific requirements and ensuring satisfaction
Cultivate and nurture strong relationships with clients to foster loyalty and retention
Assist clients in resolving any claims, payment issues, or pending shipments promptly and efficiently
Oversee the entire lifecycle of air freight shipments, ensuring timely and efficient execution from booking to delivery
Support the sales team by providing accurate quotes and actively following up on business opportunities
Collaborate with internal stakeholders to coordinate air freight logistics effectively
Negotiate competitive rates with carriers, agents, and offices to secure the best pricing for clients
Exceed overall freight targets for assigned customers through proactive management and strategic initiatives
Report any operational failures to line management and keep clients informed of any delays or issues
Monitor profit and loss (P&L) metrics and efficiently handle job invoicing

Senior Air Freight Specialist

Purpose of the Job: Focal Point of Contact with clients for freight related requ...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor's degree in logistics field will be preferable
2-3 years relevant working experience freight forwarder (Export Air freight Sector is a must)
Minimum 2 year experience with directly handling airline bookings
Good working knowledge in MS Office applications, especially MS Word and MS Excel. Knowledge in MS Access is a plus
Excellent knowledge of MS Excel intermediates to advance formulas and macros
Excellent verbal and written communication skills in English
Strong coordination skills among various work groups and with different levels
Good organizational and problem-solving skills
Proactive team player and able to work in a fast-paced environment

Job Responsibility

Focal Point of Contact with clients for freight related requests
Follow the end-to-end customer profile and maintain existing business
Procure the best rates from the airlines after identifying the best solution for the customer
Develop and implement comprehensive air freight solutions tailored to customer needs
Cultivate and strengthen relationships with clients to enhance customer satisfaction and loyalty
Provide support to clients regarding claims, payment issues, and pending shipments
Oversee end-to-end follow-up on the shipment lifecycle, ensuring timely updates and resolutions
Collaborate with the sales team to generate quotes for clients and actively pursue business opportunities
Coordinate effectively with multiple internal stakeholders to facilitate smooth air freight operations
Negotiate rates with carriers, agents, and offices to secure competitive pricing for clients

Fulltime

Senior Air Freight Specialist

Purpose of the Job: Manage, coordinate and support the estimating team to ensure...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Matric (Grade 12)
Relevant tertiary qualification advantageous
Experience in the logistics and freight industry is essential
Strong business acumen and commercial understanding
Familiarity with customs tariffs, port charges, and Incoterms
Valid Code 08 driver’s license and own reliable transport
Advanced proficiency in Microsoft Office (Word, Excel)
Experience with CargoWise or similar freight management systems advantageous

Job Responsibility

Manage, coordinate and support the estimating team to ensure estimates and tenders are completed within defined SLAs and with the highest degree of accuracy
Drive strategic engagement with suppliers to ensure market competitiveness, support volume initiatives, and align with global pricing directives
Oversee all aspects of pricing across air, sea, road, and cross-border freight
Manage and maintain the national rate database to ensure accuracy and competitiveness
Execute end-to-end estimates across all modes of transport
Ensure accurate and consistent use of operating systems (CargoWise)
Monitor, measure, and improve estimate hit ratios through data-driven insights
Engage with airlines, shipping agents, transporters, and overseas partners to secure the most competitive rates
Build strong relationships with key suppliers to drive cost optimization and improved service offerings
Negotiate the best possible pricing and terms to maximize company profitability

Air Freight Specialist

As an Air Freight Specialist at Aramex, you will be the primary point of contact...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration or a related field
3-4 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes, airlines, and air freight solutions
Proven experience in customer service and managing key business clients, as well as negotiating rates with the airlines
Familiarity with CargoWise is preferred
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
Excellent written communication skills, particularly in crafting professional emails

Job Responsibility

Provide comprehensive air freight solutions to clients, addressing their specific requirements and ensuring satisfaction
Cultivate and nurture strong relationships with clients to foster loyalty and retention
Assist clients in resolving any claims, payment issues, or pending shipments promptly and efficiently
Oversee the entire lifecycle of air freight shipments, ensuring timely and efficient execution from booking to delivery
Support the sales team by providing accurate quotes and actively following up on business opportunities
Collaborate with internal stakeholders to coordinate air freight logistics effectively
Negotiate competitive rates with carriers, agents, and offices to secure the best pricing for clients
Exceed overall freight targets for assigned customers through proactive management and strategic initiatives
Report any operational failures to line management and keep clients informed of any delays or issues
Monitor profit and loss (P&L) metrics and efficiently handle job invoicing

Air Freight Specialist

As an Air Freight Specialist at Aramex, you will be the primary point of contact...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration or a related field
3-4 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes, airlines, and air freight solutions
Proven experience in customer service and managing key business clients, as well as negotiating rates with the airlines
Familiarity with CargoWise is preferred
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
Excellent written communication skills, particularly in crafting professional emails

Job Responsibility

Provide comprehensive air freight solutions to clients, addressing their specific requirements and ensuring satisfaction
Cultivate and nurture strong relationships with clients to foster loyalty and retention
Assist clients in resolving any claims, payment issues, or pending shipments promptly and efficiently
Oversee the entire lifecycle of air freight shipments, ensuring timely and efficient execution from booking to delivery
Support the sales team by providing accurate quotes and actively following up on business opportunities
Collaborate with internal stakeholders to coordinate air freight logistics effectively
Negotiate competitive rates with carriers, agents, and offices to secure the best pricing for clients
Exceed overall freight targets for assigned customers through proactive management and strategic initiatives
Report any operational failures to line management and keep clients informed of any delays or issues
Monitor profit and loss (P&L) metrics and efficiently handle job invoicing

Air Freight Specialist

As an Air Freight Specialist at Aramex, you will be the primary point of contact...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration or a related field
3-4 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes, airlines, and air freight solutions
Proven experience in customer service and managing key business clients, as well as negotiating rates with the airlines
Familiarity with CargoWise is preferred
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
Excellent written communication skills, particularly in crafting professional emails

Job Responsibility

Promote a positive relationship with the client by ensuring excellent, timely, and proactive customer service
Communicate with carriers, overseas agents, and customers via telephone and email
Take booking requests and export customer service calls
Ensure current buying/selling rates are set up for every export shipment
Complete proper export documentation and send pre-alerts
Request documents from the shipper as required, this includes the power of attorney, commercial invoice, packing list, insurance certificate and SLI
Check the shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments
Create quotations for individual shipments, including estimated prices for the shipper and selecting transportation companies to use
Review standard operating procedures to ensure compliance with all regulations, TSA, ISO
Receive, review, and process high-volume and/or complex export transactions for the client(s), including booking, documentation, and billing

Air Freight Specialist

As an Air Freight Specialist at Aramex, you will be the primary point of contact...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration or a related field
3-4 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes, airlines, and air freight solutions
Proven experience in customer service and managing key business clients, as well as negotiating rates with the airlines
Familiarity with CargoWise is preferred
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
Excellent written communication skills, particularly in crafting professional emails

Job Responsibility

Promote a positive relationship with the client by ensuring excellent, timely, and proactive customer service
Communicate with carriers, overseas agents, and customers via telephone and email
Take booking requests and export customer service calls
Ensure current buying/selling rates are set up for every export shipment
Complete proper export documentation and send pre-alerts
Request documents from the shipper as required, this includes the power of attorney, commercial invoice, packing list, insurance certificate and SLI
Check the shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments
Create quotations for individual shipments, including estimated prices for the shipper and selecting transportation companies to use
Review standard operating procedures to ensure compliance with all regulations, TSA, ISO
Receive, review, and process high-volume and/or complex export transactions for the client(s), including booking, documentation, and billing

Transport Operations Specialist

Karo Healthcare, a dynamic and growing personal-care retail company, is all abou...

Location

Netherlands , Rotterdam

Salary:

Not provided

Life Science Talent

Expiration Date

Until further notice

Requirements

Bachelor's degree in Supply Chain, Logistics or related field
3-5 years' experience in international transport coordination, freight forwarding or global logistics operations
Experience from FMCG, healthcare, pharma or another regulated industry is a strong advantage
Solid understanding of INCOTERMS, customs documentation and export procedures
Familiarity with dangerous goods handling requirements (ADR, IMDG, IATA)
Experience working with ERP systems and strong Excel skills
Structured and process-oriented with strong attention to detail
Proactive problem solver who is comfortable working with multiple stakeholders across countries
Clear and confident communicator in an international business environment

Job Responsibility

Plan and execute international inbound and outbound shipments across air, ocean and road
Coordinate transport flows between CMOs, hubs, 3PLs and customers globally
Monitor shipment milestones (pickup, ETD, ETA, delivery) and proactively resolve deviations
Act as the operational point of contact for freight forwarders and logistics partners
Review and ensure accuracy of export documentation (commercial invoices, packing lists, trade docs)
Support customs clearance processes and ensure correct application of INCOTERMS
Coordinate shipments involving dangerous goods and temperature-sensitive products in line with ADR, IMDG and IATA requirements
Validate freight invoices and maintain accurate transport data in ERP systems
Identify recurring operational issues and contribute to continuous improvement initiatives

What we offer

Opportunity to create, grow, and encourage
Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions
Flexible schedule, hybrid model with the primary work place in the office, and life-work balance
Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry
Very positive work environment in a dynamic, international, and motivated team
Start-up spirit while being a part of the large international organization with strong values

Fulltime

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Air Freight Operations Specialist

Job Description

Job Responsibility

Requirements

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