Air Freight Operations Specialist Job at Office Angels (Feltham)

Air Freight Specialist

As an Air Freight Specialist at Aramex, you will be the primary point of contact...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration or a related field
3-4 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes, airlines, and air freight solutions
Proven experience in customer service and managing key business clients, as well as negotiating rates with the airlines
Familiarity with CargoWise is preferred
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
Excellent written communication skills, particularly in crafting professional emails

Job Responsibility

Promote a positive relationship with the client by ensuring excellent, timely, and proactive customer service
Communicate with carriers, overseas agents, and customers via telephone and email
Take booking requests and export customer service calls
Ensure current buying/selling rates are set up for every export shipment
Complete proper export documentation and send pre-alerts
Request documents from the shipper as required, this includes the power of attorney, commercial invoice, packing list, insurance certificate and SLI
Check the shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments
Create quotations for individual shipments, including estimated prices for the shipper and selecting transportation companies to use
Review standard operating procedures to ensure compliance with all regulations, TSA, ISO
Receive, review, and process high-volume and/or complex export transactions for the client(s), including booking, documentation, and billing

Multimodal Operations Specialist

Our client seeking an individual who takes pride in delivering outstanding servi...

Location

United Kingdom , Egham

Salary:

35000.00 - 38000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in air, road, and sea freight operations
Strong communication and customer service skills
Ability to work under pressure and go above and beyond for clients
Proficiency in CargoWise (desirable)
A proactive, detail-oriented, and team-focused attitude

Job Responsibility

Handle quotations, bookings, and end-to-end operations for multimodal shipments
Communicate effectively with clients and partners via phone and email
Manage invoicing and general administration tasks
Use CargoWise software to manage shipments and documentation
Participate in the on-call rota (one Sunday every 4 weeks)

Fulltime

Sales Specialist

AsstrA is an international logistics company with over 30 years of experience. O...

Location

Germany , Hamburg; Magdeburg; Hof

Salary:

Not provided

AsstrA

Expiration Date

Until further notice

Requirements

Professional experience in Ocean Freight sales (mandatory)
Interest in working with multimodal logistics solutions (Air & Rail)
Strong communication and negotiation skills
Structured, proactive and responsible working style
Ability to work independently and manage sales activities
German language – working proficiency or higher
English – good working level

Job Responsibility

Active acquisition of new customers in the Ocean, Air and Rail segments for the German market
Gradual development of an individual customer portfolio with a strong focus on new business
Use of leads from Sales Lists, CRM and market sources to support targeted sales activities
Identification of customer needs and preparation of tailored logistics solutions (ocean, air, rail)
Conducting business negotiations and preparing commercial offers
Management and development of the Individual Customer Portfolio (ICP)
Registration and processing of customer requests in CRM / OTM systems
Preparation and maintenance of contracts and payment terms
Close cooperation with operational teams, KAMs and other Sales Specialists
Monitoring of customer satisfaction, KPIs and portfolio performance

What we offer

Development in an international environment
Onboarding program and mentor support
Clear career path and evaluation system
Training and English language courses
Stable employment and remuneration commensurate with your commitment
Additional day off on your birthday
Referral program
Team-building events and a friendly team atmosphere

Fulltime

Sales Specialist

AsstrA is an international logistics company with over 30 years of experience. O...

Location

Lithuania , Vilnius

Salary:

Not provided

AsstrA

Expiration Date

Until further notice

Requirements

Mandatory experience in Ocean Freight sales
Existing customer portfolio in the Baltic market
Excellent command of Lithuanian and English
Strong negotiation, communication and relationship-building skills
Proactive, responsible and goal-oriented approach
Ability to work independently and manage your own sales pipeline
Willingness to collaborate and grow within an international team environment

Job Responsibility

Actively acquire and develop clients in the Ocean & Air segment
Work with your existing customer portfolio and expand it within the Baltic region
Use leads from Sales Lists, CRM and other sources to drive targeted sales
Identify customer needs and offer tailored logistics solutions (ocean, air, intermodal)
Conduct business negotiations and prepare commercial offers
Maintain and grow your individual customer portfolio (ICP)
Register and manage customer requests in CRM/OTM
Prepare, negotiate and maintain contracts and payment terms
Participate in tenders together with internal teams
Monitor customer satisfaction, KPI results and ensure service excellence

What we offer

Development in an international environment
Onboarding program and mentor support
Clear career path and evaluation system
Training and English language courses
Stable employment and remuneration commensurate with your commitment
Additional day off on your birthday
Referral program
Team-building events and a friendly team atmosphere

Fulltime

New

Air Freight Specialist

As an Air Freight Specialist at Aramex, you will be the primary point of contact...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration or a related field
3-4 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes, airlines, and air freight solutions
Proven experience in customer service and managing key business clients, as well as negotiating rates with the airlines
Familiarity with CargoWise is preferred
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
Excellent written communication skills, particularly in crafting professional emails

Job Responsibility

Promote a positive relationship with the client by ensuring excellent, timely, and proactive customer service
Communicate with carriers, overseas agents, and customers via telephone and email
Take booking requests and export customer service calls
Ensure current buying/selling rates are set up for every export shipment
Complete proper export documentation and send pre-alerts
Request documents from the shipper as required, this includes the power of attorney, commercial invoice, packing list, insurance certificate and SLI
Check the shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments
Create quotations for individual shipments, including estimated prices for the shipper and selecting transportation companies to use
Review standard operating procedures to ensure compliance with all regulations, TSA, ISO
Receive, review, and process high-volume and/or complex export transactions for the client(s), including booking, documentation, and billing

Sales Specialist

AsstrA is an international logistics company with over 30 years of experience. O...

Location

Germany , Hamburg; Magdeburg; Hof

Salary:

Not provided

AsstrA

Expiration Date

Until further notice

Requirements

Professional experience in Ocean Freight sales (mandatory)
Interest in working with multimodal logistics solutions (Air & Rail)
Strong communication and negotiation skills
Structured, proactive and responsible working style
Ability to work independently and manage sales activities
German language – working proficiency or higher
English – good working level

Job Responsibility

Active acquisition of new customers in the Ocean, Air and Rail segments for the German market
Gradual development of an individual customer portfolio with a strong focus on new business
Use of leads from Sales Lists, CRM and market sources to support targeted sales activities
Identification of customer needs and preparation of tailored logistics solutions (ocean, air, rail)
Conducting business negotiations and preparing commercial offers
Management and development of the Individual Customer Portfolio (ICP)
Registration and processing of customer requests in CRM / OTM systems
Preparation and maintenance of contracts and payment terms
Close cooperation with operational teams, KAMs and other Sales Specialists
Monitoring of customer satisfaction, KPIs and portfolio performance

What we offer

Development in an international environment
Onboarding program and mentor support
Clear career path and evaluation system
Training and English language courses
Stable employment and remuneration commensurate with your commitment
Additional day off on your birthday
Referral program
Team-building events and a friendly team atmosphere

Fulltime

Airfreight Specialist

A rewarding career move as a Airfreight Specialist, Thriving on teamwork and str...

Location

Australia

Salary:

90000.00 - 100000.00 AUD / Year

People Group

Expiration Date

Until further notice

Requirements

At least two (2) years’ experience of direct work experience in Air Operations / Customer Service
Experience in Airfreight Specialist
Stability and an interest in a long term position
Professional attitude
Strong communication skills and attention to detail
Good time management
Knowledge and use of CargoWise

Job Responsibility

Raise Pricing proposals under Quotations and Spot Quotes modules in CW1 in accordance with SOP’s
Work on airfreight quotations for your region (as stipulated from Product manager) when required assist with other regions
Check Import / Export documentation to determine cargo contents, and classify goods as DG / GENL / MAIN DECK ETC
Negotiate cost-effective rates with service providers to ensure maximum profitability
Maintain communication with customers / agents through the quotation process
Provide quotations based on routings appropriate to the customers’ needs
When applicable assist in filling In win & loss ratios within the CW1 System
Help develop, maintain and support quoting module within CW1
Assist management with billing discrepancies ( E.G Overcharges with Spot rates attained from negotiations with airlines etc. )
Immediately report problems, disputes to Commercial Managers

Fulltime

Freight Desk Specialist

The Freight Desk Specialist reports into the Logistics Supervisor and is support...

Location

United Kingdom , Christchurch, Dorset

Salary:

Not provided

Solent Group

Expiration Date

Until further notice

Requirements

Proven logistics experience and knowledge
Dealing with multiple external partners
SAP or ERP skills across supply chain and operations functions
Experience working in a fast-paced operations environment
Effective time management skills with the ability to prioritize
Up to date with all legislation regarding road, air and sea transport operations
Must be flexible, adaptable and positive towards change
Self-starter who can work off their own initiative
Ability to manage multiple tasks and initiatives simultaneously
Possessing the vision, drive and determination to succeed

Job Responsibility

People management of direct reports, including: training, development, appraisals, performance management
Ensure cost effective freight options are available to the wider logistics team, for all lanes globally, that achieve required service and delivery standards
Pro-actively look to optimise routings and be knowledgeable on any global logistical challenges
Ensure all shipments comply with transport regulations and customs requirements for international shipping
Work together with the Humble Group to support their logistics and freight requirements
Track and report on freight costs
Invoice checking to ensure accurate vs expected costs
Cost management of all cost centres related to freight, ensuring service and cost are optimised
Develop partner relationships and establish your own key network of contacts with our partners
Support development of logistics processes, process mapping and work instructions in line with company strategic objectives with regards to environment, quality, customer satisfaction, cost and efficiency

What we offer

Competitive salary with annual salary reviews
25 days holiday per annum, increasing to 27 days after 3 years’ service and 30 days after 5 years’ service
Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits
Flexible hours and work from home available to all staff
Great learning and development and progression opportunities
Yearly bonus structure (based on company targets)
Enhanced Maternity and Paternity Leave
Generous Company Sick Pay
Pension Scheme Contribution
Solent social events run by our inhouse Social Team

Fulltime

Air Freight Operations Specialist

Office Angels

Location:
United Kingdom , Feltham

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
November 12, 2025

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Job Description:

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Job Posted:
November 12, 2025