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The Air Freight Operations Coordinator is responsible for supporting the day-to-day execution and performance management of the domestic air freight network. This role manages the primary air freight provider, including truckloads moving freight from the FCs to airports, recovery trucks at destination airports, and downstream injection into last mile carriers.
Job Responsibility:
Air Freight Execution & Flow Management: Manage daily air freight movements from FC dispatch through destination injection
Carrier & Provider Management: Manage day-to-day execution with air freight providers and trucking partners
Monitoring, Data Validation & Escalation: Monitor air freight performance dashboards and carrier reporting
Process Improvement & Optimization: Identify recurring failure points in air freight execution
Requirements:
Strong attention to detail paired with big-picture systems thinking
Highly self-motivated with strong sense of ownership
Comfortable monitoring data and validating operational execution
Calm and decisive under time-sensitive disruptions
Confident communicating with external carriers and internal teams
Curious and eager to learn air cargo rules, documentation, and network constraints
Nice to have:
Experience in air freight, transportation, logistics, or operations
Exposure to air cargo, trucking coordination, or carrier management
Familiarity with AWBs, IAC requirements, and air cargo compliance
Experience with TMS, flight tracking, or visibility platforms