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This position is part of the Air Capacity Sales division of DHL Aviation. . The ACS group is a high growth unit, with revenue tripling in the last three years to over 100 million annually. ACS is a key contributor to the success of DHL Express, as the ACS revenue is returned to the business in the form of reduced air line haul costs. The Air Capacity Sales Director is the primary relationship contact for existing Global Key Account customers, and new customers (as assigned); responsible for responding to national pricing and RFQ request from assigned customers; works with internal support team to maximize sales and revenue growth with implementation of new pricing and services at field level locations; works as prime consultant to customers relating to network solutions, specialized pricing, and customized solutions; directs and coordinates DHL National Account Cargo Managers and ACS Operations for each region/gateway for handover of local agreements; responsible for direct/indirect territory revenue responsibility of $30 million + per year; and assists Sr. Sales Director and ACS Americas V.P. with product development and budgeting for assigned accounts.
Job Responsibility:
Maintains and increase existing revenue streams and relationships with current key accounts
Ensures high post-sales satisfaction, facilitating positive long-term relationships for repeat business with customers
Responsible for calling on non-buying account locations or obtaining new accounts
Develops strategies to increase sales, penetration and profits in assigned accounts
Develops and implements comprehensive sales plans
Develops new business with key or named accounts on national and regional basis
Identifies business opportunities, assesses customer needs, and matches these with DHL's ACS (Air Capacity Sales) services to acquire new accounts
Use WACD data and DHL ACS tools to identify sales opportunities in assigned territory
Partners and directs regional International GSA to coordinate customer requests and services
Coordinates sales efforts with booking center
Interprets network schedules, maintains updates for customer communication, has comprehensive knowledge of aircraft type, ULD types, and payload restrictions
Will be required attend RFQ sessions, contract solicitation meetings, tradeshows, customer events and required training as assigned
Requirements:
Recognized Professional subject matter expert Airline Cargo Sales field
Typically requires BS/BA in related discipline and 10-15 years of increasingly diverse or complex applications in field of expertise OR MS/MA and generally 7-10 years experience in related Airline Cargo Sales field
Ability to be trained timely with emerging technologies, (including WACD, CUT, and SOC) processes, and practices
Possesses expert knowledge in contracts and solicitation processes
Preferred experience working with Global Key Accounts
Work Authorization: legally authorized to work in the United States
Nice to have:
Preferred experience working with Global Key Accounts
What we offer:
competitive compensation packages
employees enjoy a range of programs, services and benefits that bring the best to their personal lives