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AIOps Support Engineer

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ClearBridge Technology Group

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Location:
United States , San Francisco

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

160000.00 - 190000.00 USD / Year
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Job Description:

AIOps Support Engineer for permanent employment. The AIOps Support Engineer will work 4 days a week onsite in San Francisco and be responsible for the intersection of enterprise AI tooling, cloud operations, and end-user support, ensuring AI platforms run reliably, securely, and at scale.

Job Responsibility:

Responsible for the intersection of enterprise AI tooling, cloud operations, and end-user support, ensuring AI platforms run reliably, securely, and at scale.

Requirements:

  • Minimum of 3 years of experience in technical support, cloud operations, or IT engineering, preferably within financial services or healthcare environments at a mid-sized organization
  • At least 3 years of hands-on experience with Google Cloud Platform (GCP), including log monitoring, IAM management, and basic infrastructure troubleshooting
  • Minimum of 3 years of experience troubleshooting single sign-on (SSO) issues across identity platforms such as Okta, Azure AD, or similar solution
  • Familiarity with enterprise AI platforms including ChatGPT (OpenAI), Claude (Anthropic), and Google Gemini Enterprise.

Nice to have:

  • Previous experience working in Azure environment
  • Understanding of Netskope or comparable CASB/SSL inspection tools and their interaction with SaaS and AI services
  • Relevant cloud certifications (Google Associate Cloud Engineer, Microsoft Azure Administrator AZ-104, or equivalent)
  • Familiarity with AI governance, data loss prevention (DLP), or acceptable use policies for AI platforms in regulated industries.
What we offer:

Excellent benefits and compensation packages

Additional Information:

Job Posted:
April 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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