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Microsoft Corporation Logo Microsoft Corporation · Sales

AI Workforce Specialist

Canada, Calgary 103500.00 - 170700.00 CAD / Year · Job Posted March 22, 2026
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Job Description

Joining Microsoft as an AI Workforce Specialist presents a unique and transformative opportunity to be at the forefront of Microsoft’s AI-powered productivity revolution. This role is purpose-built to accelerate the integration of AI into workplace solutions by bridging Microsoft’s productivity cloud with cutting-edge innovations like Copilot and AI-driven insights. As a trusted advisor and orchestrator, the AI Workforce Specialist plays a pivotal role in helping customers unlock new value, drive operational efficiency, and lead workforce transformation at scale. With a focus on growth, sales execution, and continuous learning, this role not only empowers specialists to shape the future of work but also positions them to capture new AI-driven revenue streams while strengthening Microsoft’s leadership in the AI era. The AI Workforce Specialist will be a senior individual contributor responsible for driving digital transformation and customer success through Microsoft’s cloud solutions. You will lead strategic engagements, develop deep customer relationships, and orchestrate cross-functional teams to deliver business value. This role requires a strong understanding of industry trends, customer challenges, and Microsoft’s solution portfolio to effectively position and sell complex solutions.

Job Responsibility

  • Lead the sales strategy tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights
  • Leads partner teams and resources, and fosters lasting relationships that activate co-selling strategies and drive partner attach to each opportunity through every stage in the sales lifecycle
  • Leads partner organization connections (i.e. GPS) that lead to enduring relationships, shared gains, partner health and alignment with execution plans to accelerate customer value realization at scale
  • Lead customer engagements to identify business needs and align Microsoft solutions
  • Lead discussions with senior stakeholders and decision makers for high-value customers to identify, qualify, and accelerate sales opportunities
  • Serves as a key point of contact for, and partners with internal senior stakeholders within and across organizations to strategically drive customer success
  • Proactively engages with account teams to align the customer's artificial intelligence (AI) transformation vision with their business priorities and success objectives
  • Ensures the integration of security principles in customer interactions, opportunity, and pursuits to maintain trust and compliance standards
  • Develop and execute account plans to drive adoption and consumption of Microsoft technologies
  • Collaborate with technical specialists, customer success managers, and partners to deliver value
  • Stay current on industry trends and Microsoft product innovations
  • Provide feedback to product teams to influence roadmap and improve customer experience
  • Embody our culture and values

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 4+ years experience in technology-related sales or account management
  • OR equivalent experience
  • Experience leading customer engagements to identify business needs

Nice to have

  • Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management
  • OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management
  • OR equivalent experience
  • 4+ years solution or services sales experience
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