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AI Transformation Partner

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Spectrum Life

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Location:
Republic of Ireland

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

This is a genuinely exciting opportunity for an analytically minded, technically confident Business Analyst to play a central role in how our organisation embraces AI and automation. Working directly with the Chief People Officer, Chief Executive Officer, and the wider executive team, you will have real visibility and real impact, contributing to projects that touch every part of the business. You will spend roughly equal time on two high-value workstreams: transforming how the business operates through Salesforce and Agentforce automation, and building intelligent AI solutions using Claude (Anthropic).

Job Responsibility:

  • Engage with stakeholders across clinical, data, finance, sales, operations, and people teams to uncover automation opportunities
  • Lead focused process mapping sessions
  • Translate business and clinical requirements into well-structured, precise specifications
  • Own the relationship between business stakeholders and development partners
  • Monitor project progress against scope, timelines, and budgets
  • Build and maintain dashboards that track automation performance, cost savings, and operational impact
  • Contribute to shaping a prioritised automation roadmap across the organisation
  • Stay current with Salesforce and Agentforce capabilities
  • Partner with the CEO and Executive team to identify where AI can have the greatest impact
  • Design, build, and iterate AI models and workflows using Claude
  • Develop a library of high-quality, reusable prompts and structured templates
  • Work with clinical and data teams to understand where AI can support reporting, documentation, and analysis workflows
  • Integrate Claude with existing platforms, including Salesforce
  • Evaluate AI outputs rigorously and regularly
  • Support colleagues across the business in building confidence with AI tools
  • Monitor AI usage and costs across the organisation
  • Keep a close eye on developments from Anthropic and the broader AI landscape
  • Contribute to the development and maintenance of the organisation's AI governance framework
  • Work with the CPO and Exec team to ensure AI adoption is responsible
  • Support regular audits of AI usage across departments
  • Help build awareness of governance requirements across the business
  • Prepare clear, well-structured project updates and performance summaries for the CEO, CPO and Exec team
  • Facilitate cross-departmental discovery sessions and workshops
  • Build strong, trusted working relationships across all functions
  • Play an active role in helping the organisation develop a confident, informed approach to AI

Requirements:

  • 3 to 5 years of experience in a business analysis, operations technology, or process improvement role, with a clear track record of contributing to meaningful projects
  • Solid, practical Salesforce experience including flows, process automation, and platform configuration
  • Agentforce knowledge is a strong advantage
  • Genuine, hands-on experience with Claude, ChatGPT, or a comparable large language model, including prompt design and building structured workflows, not just day-to-day use
  • Strong analytical and process mapping skills, able to get under the skin of how things work and articulate a better way clearly and concisely
  • Confident communicator, comfortable working with senior stakeholders including clinical, data, and executive audiences, and able to adapt your style accordingly
  • Commercially aware, comfortable contributing to budget tracking, cost reporting, and ROI analysis
  • Organised and dependable, with the ability to manage multiple workstreams without losing quality or momentum
  • A natural curiosity and enthusiasm for AI and automation, with a genuine desire to keep growing your knowledge and capability in this space

Nice to have:

  • Experience working in or alongside clinical, healthcare, or regulated environments
  • Familiarity with data governance, clinical data standards, or GDPR considerations in a technology context
  • Exposure to AI governance frameworks or responsible AI practice
  • Experience with agile delivery methodologies
  • Understanding of API integrations and how SaaS platforms connect and exchange data
  • Experience in a scale-up or transformation-focused organisation where you have had to adapt quickly
What we offer:
  • Full-time permanent contract
  • Competitive salary (Dependent on experience)
  • In-office, remote or hybrid working options
  • 25 days of annual leave
  • 24/7 EAP and a wide range of health and wellbeing supports
  • Extensive list of employee perks and benefits

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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