Ai Transformation Group Manager Job at Citi (Jersey City)

Job Description

The AI Transformation Group Manager is a senior management-level position responsible for leading and transforming the technology organization that builds and operates Master and Reference Data capabilities across Citi's Institutional Client Group. Leading an organization of approximately 70 engineers, engineering managers, and delivery leads, this role owns the end-to-end modernization of how the group designs, builds, tests, ships, and operates software — re-architecting the software development lifecycle around applied artificial intelligence. The overall objective of this role is to make the organization measurably AI-first in its mindset, delivery methods, and work products, while raising the quality, timeliness, and resilience of the legal-entity, counterparty, instrument, and security reference data on which the firm's trading, risk, and client franchises depend.

Job Responsibility

Set and own the AI transformation strategy and multi-year roadmap for the Master and Reference Data organization, translating frontier AI capabilities into prioritized, measurable engineering and business outcomes across the full software development lifecycle — from requirements and design through coding, testing, release, and production operations
Lead, motivate, and develop an organization of approximately 70 technologists, including hands-on engineering managers and senior individual contributors
own performance evaluation and management, talent selection, capability building, compensation, succession, and resource planning
and reshape the operating model to sustain an AI-first way of working
Drive the organization's transition to AI-augmented engineering — embedding AI coding assistants, agentic development workflows, and automated test and review generation into daily delivery
redesigning workflows and quality gates so that accelerated upstream output does not create downstream bottlenecks
and establishing the standards, guardrails, and evaluation criteria that let teams move quickly and safely
Direct the design, build, and operation of Master and Reference Data platforms and services — golden-record mastering, entity resolution and disambiguation, hierarchies and cross-referencing, data-quality remediation, lineage, and distribution — primarily on a Scala-based engineering stack (e.g., Scala and Akka for large-scale data processing), adopting Python and other languages where they are the right tool for the problem
Lead the application of AI to the data domain itself: design and oversee solutions that consume large language models and AI services (via APIs and internal AI platforms) for entity matching, anomaly and break detection, classification and enrichment, natural-language data discovery and stewardship, and retrieval-augmented access to data catalogs and documentation — with rigorous evaluation for accuracy, hallucination, lineage, and domain-constraint validation
Own delivery accountability end to end: run a high-performing engineering pipeline to demanding code, test, and operational standards, and instrument the organization with metrics for delivery velocity, quality, reliability, AI adoption, and realized business value (ROI), continuously refining the approach against those outcomes
Champion AI fluency across the organization as a practice pusher — establishing internal standards, reusable frameworks, reference architectures, and best practices
advising teams on tooling and technique selection
and building the upskilling paths that turn engineers into effective orchestrators, reviewers, and validators of AI-generated work
Partner with product, architecture, data governance, and consuming business and technology teams across the Institutional Client Group to align the AI-first roadmap with enterprise architecture and controls and with the needs of downstream consumers, delivering reference data as scalable, secure, well-governed services
Resolve complex, ambiguous problems whose impact extends beyond the immediate organization, applying deep technical judgment and drawing on a diverse range of internal and external sources to make sound build/buy/partner and architecture decisions
Persuade and influence senior stakeholders, vendors, and platform partners through clear communication, diplomacy, and negotiation, translating technical strategy into outcomes that non-technical executives can act on
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards

Requirements

10+ years in technology, including substantial experience leading software engineering organizations and other people-leaders, with a track record of delivering complex platforms at scale
Demonstrated experience leading an AI-first or AI-enablement transformation of an engineering organization — embedding generative and agentic AI across the software development lifecycle and producing measurable gains in velocity, quality, and cost
Strong, current command of applied AI for building software and data products: LLMs and frontier-model APIs, retrieval-augmented generation, embeddings and vector search, agent and tool-use patterns, prompt and context engineering, and LLM evaluation and observability (emphasis on consuming and integrating AI services, rather than model pretraining or research)
Deep data engineering background, ideally in master, reference, or enterprise data domains, with hands-on credibility in a Scala-based stack (Scala, Spark) and fluency in Python
comfortable steering polyglot teams to the right language for each problem
Experience designing, operating, and scaling distributed data platforms and services — batch and streaming processing, large-scale storage, data quality, and lineage — with strong non-functional qualities including reliability, scalability, security, and observability
Proven ability to run an effective engineering development pipeline with high code and design standards, rigorous review, test automation, CI/CD, and operational excellence
Experience in financial services or a similarly large, complex, regulated, and global environment preferred
familiarity with reference and market data (legal entities, counterparties, instruments, securities, classifications, and hierarchies) is a strong advantage
Track record of attracting, building, and retaining high-performing engineering talent and developing other leaders
Proven ability to define metrics, analytical tools, and benchmarks and to use them to drive decisions and demonstrate return on investment
Consistently clear and concise written and verbal communication, including the ability to convey technical concepts and AI strategy to non-technical and executive audiences
Demonstrated ability to operate across both strategy and hands-on execution in a high-pressure matrix environment, taking ownership under tight deadlines and shifting requirements
Bachelor's degree/University degree or equivalent experience
Master's degree preferred

Nice to have

Experience in financial services or a similarly large, complex, regulated, and global environment
familiarity with reference and market data (legal entities, counterparties, instruments, securities, classifications, and hierarchies) is a strong advantage
Master's degree preferred

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
and wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

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Ai Transformation Group Manager

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