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PointClickCare Logo PointClickCare · IT - Software Development

AI Systems Developer

Canada, Mississauga 90000.00 - 100000.00 CAD / Year · Job Posted December 11, 2025
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Job Description

Working under the direction of the leadership team of the Technology & Support Services, the Systems Developer is responsible for the development, deployment, and support of AI and application solutions within PointClickCare corporate environment. These solutions include automation and orchestration leveraging AI for business processes that are critical to the various business units. The individual will provide oversight and guidance to ensure the proper implementation, training, support, of applications in accordance with best practices. Self-starter mindset who is willing to work cross functionally as a Technical Liaison with various departments, using your voice to bring new ideas to the table that will enhance the day-to-day work environment and content for all PointClickcare employees.

Job Responsibility

  • Administration and Governance of SharePoint Online, Power Platform, Teams, One Drive, Copilot Studio, Azure AI Foundry and other M365 collaboration tools
  • Develop AI Agents using Copilot Studio, Azure AI Foundry, PowerApps canvas and model driven apps, webparts and SPFx
  • Define and build data models using Dataverse, SharePoint, or other data sources
  • Introduces and supports processes, tools, and methodologies to balance needs for the development, from coding and deployment to maintenance and updates
  • Responsible to identify and investigate data platform related issues in terms of performance & consistency and providing fixes (analyze and fix bugs) and workarounds in partnership with Data engineer and Data Architect
  • Collaborates with cross platform teams to deliver tooling and processes that will result in automated workflows
  • this will include the automated build process, environment setups, testing scripts, deployments, and production operational metrics/debugging information
  • Implements continuous improvements/efficiencies to the product lifecycle and business processes by utilizing common tools and different innovation techniques and guiding the reuse of existing ones

Requirements

  • Experience with API or rest services integrations and understanding of how to implement solutions with multiple data sources
  • Ability to respond to system issues, drive and participate in high - priority incident calls and emergency activities outside of standard office hours as needed
  • 2-3 years' experience with AI platforms leveraging different LLMs
  • Familiarity with retrieval-augmented generation (RAG) or vector database integration
  • Microsoft Azure, Azure AI Foundry, Copilot Studio experience
  • Experience in Microsoft Graph, Power Apps, Power Automate, Power Virtual Agents, SharePoint, Teams, Streams
  • Tools such as GitHub, JIRA, Confluence, and Continuous Integration (CI) systems, Power Automate, Copilot Studio
  • JavaScript, HTML5, CSS, XML, JSON, SQL, React, SPFx, Azure Function and Web Services, C#, ASP.NET, and .NET Frameworks, Python, PowerShell, Microsoft Azure App Services and Functions
  • 3+ years’ experience working with Microsoft Power Platform, Teams

What we offer

  • Benefits starting from Day 1
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition
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