AI Support Engineer Job at Cognition Labs (San Francisco Bay Area)

AI Engineering Manager - Internal AI Agent

We are looking for an AI Engineering Manager to drive Mirakl's internal AI trans...

Location

France , Paris

Salary:

Not provided

Mirakl

Expiration Date

Until further notice

Requirements

7+ years of experience in AI/ML or software engineering
Proven track record building AI agents using LLMs, RAG, MCP and related technologies
Strong technical proficiency in Python and multiple programming languages, with architectural design experience
Production deployment expertise - you've shipped AI solutions to real users
Technical pragmatism - ability to match the right technology to the use case
Curiosity and continuous learning - you stay current with AI/ML trends
1+ years experience as a Lead or management roles (team management or technical leadership)
Strong leadership skills - you inspire and develop high-performing engineering teams
Cross-functional stakeholder management - you build relationships and excel at working with all organizational levels & functions
Strong communication & presentation skills - in both English and French

Job Responsibility

Partner closely with Mirakl teams & leadership to identify & prioritize opportunities, redesign workflows around AI agents, and drive adoption at scale
Lead and mentor a team of cross-functional AI engineers, defining your team’s roadmap to support strategic AI initiatives
Build advanced Mirakl-specific AI agents centrally, owning the complete delivery cycle from discovery to production deployment and operations
Foster organization-wide AI adoption by animating internal communities, providing self-service tools, training & support to empower teams as autonomous AI builders
Establish & scale technical standards & stack to ensure secure, compliant & high-quality deliverables across all internal AI projects
Explore emerging AI paradigms, evaluate new tools and technologies, and maintain active technology watch

AI Engineering Manager - Internal AI Agent

We are looking for an AI Engineering Manager to drive Mirakl's internal AI trans...

Location

France

Salary:

Not provided

Mirakl

Expiration Date

Until further notice

Requirements

7+ years of experience in AI/ML or software engineering
Proven track record building AI agents using LLMs, RAG, MCP and related technologies
Strong technical proficiency in Python and multiple programming languages, with architectural design experience
Production deployment expertise - you've shipped AI solutions to real users
Technical pragmatism - ability to match the right technology to the use case
Curiosity and continuous learning
1+ years experience as a Lead or management roles (team management or technical leadership)
Strong leadership skills
Cross-functional stakeholder management
Strong communication & presentation skills - in both English and French

Job Responsibility

Partner closely with Mirakl teams & leadership to identify & prioritize opportunities, redesign workflows around AI agents, and drive adoption at scale
Lead and mentor a team of cross-functional AI engineers, defining your team’s roadmap to support strategic AI initiatives
Build advanced Mirakl-specific AI agents centrally, owning the complete delivery cycle from discovery to production deployment and operations
Foster organization-wide AI adoption by animating internal communities, providing self-service tools, training & support to empower teams as autonomous AI builders
Establish & scale technical standards & stack to ensure secure, compliant & high-quality deliverables across all internal AI projects
Explore emerging AI paradigms, evaluate new tools and technologies, and maintain active technology watch

AI Engineering Manager - Internal AI Agent

We are looking for an AI Engineering Manager to drive Mirakl's internal AI trans...

Location

France , Bordeaux

Salary:

Not provided

Mirakl

Expiration Date

Until further notice

Requirements

7+ years of experience in AI/ML or software engineering
Proven track record building AI agents using LLMs, RAG, MCP and related technologies
Strong technical proficiency in Python and multiple programming languages, with architectural design experience
Production deployment expertise - you've shipped AI solutions to real users
Technical pragmatism - ability to match the right technology to the use case
Curiosity and continuous learning
1+ years experience as a Lead or management roles (team management or technical leadership)
Strong leadership skills
Cross-functional stakeholder management
Strong communication & presentation skills - in both English and French

Job Responsibility

Partner closely with Mirakl teams & leadership to identify & prioritize opportunities, redesign workflows around AI agents, and drive adoption at scale
Lead and mentor a team of cross-functional AI engineers, defining your team’s roadmap to support strategic AI initiatives
Build advanced Mirakl-specific AI agents centrally, owning the complete delivery cycle from discovery to production deployment and operations
Foster organization-wide AI adoption by animating internal communities, providing self-service tools, training & support to empower teams as autonomous AI builders
Establish & scale technical standards & stack to ensure secure, compliant & high-quality deliverables across all internal AI projects
Explore emerging AI paradigms, evaluate new tools and technologies, and maintain active technology watch

Senior Data Engineer – Data Engineering & AI Platforms

We are looking for a highly skilled Senior Data Engineer (L2) who can design, bu...

Location

India , Chennai, Madurai, Coimbatore

Salary:

Not provided

OptiSol Business Solutions

Expiration Date

Until further notice

Requirements

Strong hands-on expertise in cloud ecosystems (Azure / AWS / GCP)
Excellent Python programming skills with data engineering libraries and frameworks
Advanced SQL capabilities including window functions, CTEs, and performance tuning
Solid understanding of distributed processing using Spark/PySpark
Experience designing and implementing scalable ETL/ELT workflows
Good understanding of data modeling concepts (dimensional, star, snowflake)
Familiarity with GenAI/LLM-based integration for data workflows
Experience working with Git, CI/CD, and Agile delivery frameworks
Strong communication skills for interacting with clients, stakeholders, and internal teams

Job Responsibility

Design, build, and maintain scalable ETL/ELT pipelines across cloud and big data platforms
Contribute to architectural discussions by translating business needs into data solutions spanning ingestion, transformation, and consumption layers
Work closely with solutioning and pre-sales teams for technical evaluations and client-facing discussions
Lead squads of L0/L1 engineers—ensuring delivery quality, mentoring, and guiding career growth
Develop cloud-native data engineering solutions using Python, SQL, PySpark, and modern data frameworks
Ensure data reliability, performance, and maintainability across the pipeline lifecycle—from development to deployment
Support long-term ODC/T&M projects by demonstrating expertise during technical discussions and interviews
Integrate emerging GenAI tools where applicable to enhance data enrichment, automation, and transformations

What we offer

Opportunity to work at the intersection of Data Engineering, Cloud, and Generative AI
Hands-on exposure to modern data stacks and emerging AI technologies
Collaboration with experts across Data, AI/ML, and cloud practices
Access to structured learning, certifications, and leadership mentoring
Competitive compensation with fast-track career growth and visibility

Fulltime

Manager, Machine Learning - Community Support Engineering

The Community Support Platform (CSP) at Airbnb is a critical system that drives ...

Location

United States

Salary:

204000.00 - 255000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

Expertise in various machine learning and AI methodologies, including LLMs and non-LLMs, tailored for user-facing products
Proven experience in leading teams that develop large-scale ML models and systems to improve online user experiences
Strong leadership skills with a track record of nurturing an innovative and collaborative team environment
Exceptional verbal and written communication abilities, with a keen eye for detail
Demonstrated capability to work effectively with stakeholders at all organizational levels, both internally and externally
Skilled in navigating and resolving ambiguous challenges through proactive and strategic approaches
PhD, or Master's degree in Computer Science, Mathematics, Statistics, or related technical field
10+ years of experience in building and shipping AI models and products, including 2+ years of experience with LLMs
5+ years managing machine learning teams that deliver large impact
Expert knowledge of machine learning algorithms and techniques

Job Responsibility

Lead and mentor a dynamic team of highly skilled applied scientists and machine learning engineers in the research, design and optimization of AI models and services
Develop and refine the overarching strategy for the ML and AI aspects of our community support products, focusing on scalability, quality, safety, performance, and reliability
Foster rapid development cycles without sacrificing quality, collaborating closely with platform, backend, and frontend engineers to engineer robust ML models and systems that enhance community support initiatives
Evaluate technical trade-offs in key decisions, ensuring optimal outcomes through data-backed strategies
Conduct thorough design and architecture reviews to continually elevate our standards of technical excellence

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Manager, Software Engineering - Expressive AI

The Expressive AI team is responsible for applying generative AI models to desig...

Location

United States , New York

Salary:

250000.00 - 350000.00 USD / Year

Figma

Expiration Date

Until further notice

Requirements

4+ years of experience hiring and leading teams as an engineering manager
Ability to think strategically about engineering and product roadmaps, on both short and longer term time horizons
Demonstrated experience applying advancements in AI from both engineering and product perspectives, with a specific focus on LLMs, diffusion models, and image/video generation
Proven leadership in building high-performing, highly engaged engineering teams, with a strong track record of motivating, mentoring, and guiding senior engineers while hiring top industry talent
Exceptional ability to work cross-functionally across Product, Design, and Marketing, as well as collaborating with other engineering teams to ship both customer and internal-facing projects
A strong sense of technical curiosity, a willingness to learn and grow alongside your team, and a genuine passion for design and craft

Job Responsibility

Partner with Product and Design to build and execute a long-term roadmap that delivers a world-class user experience for designers in Figma
Work closely with cross-functional partners and engineering teams to push the boundaries of what’s possible through the application of AI to creative problems
Hire, manage, support, and develop a team of engineers, including staff level engineers
Establish trust within and across teams by creating accountability and a positive work environment in partnership with other organizational leaders
Grow your career within an engaged and creative engineering community
Help drive initiatives through hiring, community events, and cross-functional programs across Figma

What we offer

equity
health, dental & vision benefits
retirement with company contribution
parental leave & reproductive or family planning support
mental health & wellness benefits
generous PTO
company recharge days
a learning & development stipend
a work from home stipend
cell phone reimbursement

Fulltime

Engineering Manager - Support Platform

Join Intercom as an Engineering Manager and lead a team at the heart of our Supp...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

3+ years of experience managing software engineering teams that build and ship customer-facing products
A hands-on, technically strong manager with a player-coach leadership style
Proven ability to lead a full-stack, customer-facing, cross-functional team through planning, delivery, and continuous improvement
Strong product mindset and customer empathy
Skilled at turning feedback and data into actionable insights
Experience working and collaborating with internal functions such as Sales, Customer Support, and Marketing
Thrives in collaborative, fast-moving environments
Relentless about outcomes
Fluent in using AI tools to solve problems, accelerate output, and inspire others

Job Responsibility

Lead a team of talented engineers building and enhancing core features within Intercom’s Support Platform
Directly engage with customers — build strong partnerships, learn from their experiences, and use those insights to shape our product strategy and direction
Work closely with internal functions such as Sales, Customer Support, and Marketing to align on customer needs and opportunities
Partner with Senior and Staff Engineers to shape and execute on the technical strategy for your area
Help your team deeply understand customer needs, translating them into thoughtful technical and product decisions
Bring clarity and alignment to priorities, balancing near-term goals with long-term improvements
Support engineers in their growth and development
Promote a culture of ownership, accountability, and high standards
Contribute to Intercom’s engineering culture

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews
Pension scheme & match up to 4%
Life assurance
Comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave
6 weeks paternity leave for fathers
Cycle-to-Work Scheme

Fulltime

Senior AI Engineer

We are seeking an innovative AI Engineer to join a brand new team focused on pro...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Proven experience as an AI Engineer with a significant delivery history
Strong expertise in multiple programming languages & frameworks
Experience and proven experience in using quantitative testing practice applied to the field of AI/ML for actionable Go/No-Go decisions of delivering software to production
Demonstrated expertise of developing on a range of architectures, ideally up to and including container-based micro-services with focus on scalability, reliability, maintainability, and high performance
Good understanding of SQL and NoSQL databases
Excellent communication and collaboration skills
A growth mindset and willingness to learn and adapt in a fast-paced environment
Passion about site reliability engineering and its impact on product development
Being connected to latest technologies, like Generative AI, and keen to put them in practice.

Job Responsibility

Understand the landscape, tooling and procedures used by developers at Citi and look for opportunities to reduce toil and aid simplification using Gen AI based solutions
Apply classic AI and novel Gen AI evaluation methodology to raise the quality and reliability bar for the software that you will deliver, as well to manage and mitigate risks that are specific/inherent to this field
Advice on Evaluation metrics, devise and implement Quantitative Testing Plans, and help evolve the existing approaches to AI evaluation
Work with a wide variety of Citi technology teams and help them drive towards everything-as-code and a codified controls environment
Collaborate with product and engineering teams to design, build and maintain scalable and reliable web applications and services
Be hands-on with coding and software design to ensure adherence to high quality standards and best practices
Mentor and nurture other engineers to help them grow their skills and expertise
Support and drive cultural change, including instigating critical thinking about controls and processes and encouraging a culture of continuous improvement.

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance-related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources.

Fulltime

AI Support Engineer

Cognition Labs

Location:
United States , San Francisco Bay Area ▼
New York

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 10, 2026

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Location:United States , San Francisco Bay Area ▼New York

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