AI Staff Engineer Job at Multiverse (London)

Job Description

At Multiverse, we believe technology should empower everyone to achieve their potential. As an AI Solutions Engineer on our Learning team, you’ll transform cutting-edge AI research into real-world tools that make Multiverse’s learning content smarter, more personalised, and truly impactful for thousands of users. Join us to architect and lead the development of tooling that enables our Learning team to create world class experience building upon the AI tooling we’ve developed over the last year and evolve it to new capabilities and potential.

Job Responsibility

Design, Architect & Deliver AI Solutions: Partner with Product, Design, and Data teams to shape and deliver AI-powered features that generate real impact to our learners, value for our customers, and align with Multiverse’s mission
Establish LLM Best Practices: Define the technical standards and governance for leveraging Large Language Models (LLMs), including design, fine-tuning, and integration for high-impact production use cases such as content generation, semantic search, summarisation, and personalised learning experiences
Build & Integrate Models: Develop, fine-tune, and embed machine learning models into production systems using tools like Cursor and Gemini, ensuring they are fast, scalable, and dependable
Own the End-to-End Lifecycle: Take responsibility for the journey from raw data through experimentation, deployment to users, and continuous iteration
Measure What Matters: Track the performance, accuracy, and adoption of AI features, and use those insights to drive constant improvement
Mentor and Scale Expertise: Mentor and coach engineers across teams, sharing your deep expertise to make AI approachable and set the direction for best practices, significantly elevating the team's capabilities
Lead in MLOps & Cloud Infrastructure: Build robust pipelines for deployment, and monitoring using AWS cloud services and modern MLOps best practices
Champion Innovation: Keep us ahead of the curve by exploring new AI tools, including Cursor and Gemini, and applying them to create exceptional user experiences
Drive Organisational Adoption: Champion new technologies and approaches (including AI-assisted tools), driving their successful adoption across multiple teams while balancing experimentation with pragmatic delivery
Cross-Team Influence: Act as a key technical advisor and connector across product, design, and engineering, ensuring alignment on strategic initiatives

Requirements

Proven Staff-Level experience: 6-7 years in software engineering with strong understanding of Applied AI fundamentals
Experience working in cross-functional product teams
LLM Expertise: Experienced in working with large language models (e.g., GPT, Claude, Gemini Pro) for production use cases, including prompt engineering, evaluation, and safety & inclusivity considerations
Strong Engineering Skills: Proficient in Python and TypeScript, with experience building APIs, microservices, and cloud-native applications
Experience with AI Tools: Familiarity with emerging AI tooling platforms such as Cursor and Gemini is highly desirable
Cloud & MLOps: Practical experience deploying AI solutions on AWS, with a strong grasp of version control, observability, and evaluation pipelines
Data Skills: Skilled at working with structured and unstructured data, applying preprocessing and feature engineering techniques
User Focus: You can translate complex AI capabilities into product experiences that feel effortless and intuitive
Collaborative Approach: You work best in creative and cross-functional teams and thrive when building together
Growth Mindset: You’re curious, open to feedback, and excited to share what you learn while contributing to an inclusive, high-performing culture

What we offer

Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!

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