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AI Solutions Specialist

United Kingdom, London · Job Posted December 11, 2025
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Job Description

The AI Solutions Specialist is a key technical leader within Sabio’s Pre-sales function, driving the design and delivery of enterprise-scale AI and CX solutions. You will act as a trusted advisor to clients, leading discovery workshops, validating architectures, and translating AI capability into measurable business outcomes. This role combines deep technical expertise with strong commercial acumen and executive-level presentation skills, making you central to Sabio’s success in competitive sales cycles.

Job Responsibility

  • Lead discovery sessions with enterprise clients to uncover opportunities and map AI to business needs
  • Design and validate end-to-end AI and automation architectures, ensuring scalability, resilience, and security
  • Own technical & operational service responses for proposals, RFPs, and pitches, ensuring clarity and credibility
  • Deliver engaging demonstrations and presentations that showcase ROI and competitive advantage
  • Act as an AI authority during sales cycles, influencing deal strategy and client positioning
  • Partner with Solution Engineers on proofs-of-concept and demos under time-sensitive conditions
  • Provide customer and market insights to inform Sabio’s product and proposition roadmap
  • Mentor junior and associate colleagues, building capability across the Presales team

Requirements

  • Expert-level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks
  • Deep understanding of CCaaS/contact centre operations and digital CX transformation
  • Awareness of security, compliance, and integration considerations in enterprise deployments
  • Commercial and financial awareness, including ROI modelling and TCO analysis
  • Strong understanding of competitive landscape in AI/CX
  • Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes
  • Confidence engaging with senior stakeholders, including C-level executives
  • Strong influencing and negotiation skills within competitive sales cycles
  • Ability to balance technical depth with commercial positioning
  • Leadership skills to guide junior team members, drive AI enablement through their immediate Specialist team, and collaborate across functions
  • Resilience and adaptability in fast-moving, high-pressure environments
  • Significant experience in Presales, Solutions Consulting, or Technical Architecture
  • Proven track record in delivering AI-enabled CX transformation projects
  • Bachelor’s or Master’s degree in Computer Science, AI, Engineering, or related discipline (preferred)
  • Preferred/Advantageous Certifications: Advanced cloud certifications (AWS Solutions Architect, Azure AI Engineer Associate, GCP AI/ML Engineer), Vendor-specific CX/CCaaS certifications (Genesys Cloud, Amazon Connect), Specialist AI/ML certifications (TensorFlow, Hugging Face, OpenAI, or equivalent)

Nice to have

Preferred/Advantageous Certifications: Advanced cloud certifications (AWS Solutions Architect, Azure AI Engineer Associate, GCP AI/ML Engineer), Vendor-specific CX/CCaaS certifications (Genesys Cloud, Amazon Connect), Specialist AI/ML certifications (TensorFlow, Hugging Face, OpenAI, or equivalent)

What we offer

  • Pension Scheme
  • Remote/Flexible work
  • Life insurance
  • Private health and dental care
  • Cycle to work
  • 28 days paid holiday a year (this includes three Sabio days)
  • LinkedIn Learning

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