AI Solutions Manager Job at Arize (San Francisco)

AI Solutions Manager

As an AI Solutions Manager, you’ll partner with some of the most innovative AI/M...

Location

Singapore , Singapore

Salary:

Not provided

Arize

Expiration Date

Until further notice

Requirements

3+ years of experience as a Customer Success Manager in SaaS
A self-starter mindset with the ability to thrive in limited process environments
Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively
Strong communication skills for articulating observations and fostering collaboration across teams
Proven ability to demo technical products and translate their value into tailored customer solutions
Thrives in fast-paced environments with a customer-first mindset and a focus on delivering measurable results
A strong team player who values collaboration and collective success
Bonus: Familiarity with AI/ML workflows or GenAI technologies

Job Responsibility

Build and deepen relationships with AI/ML users to foster adoption, uncover new use cases, and drive expanded usage across customer accounts
Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions
Collaborate with technical teams, including Customer Success Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices
Run workshops and training sessions with customers during onboarding and new functionality
Run QBRs to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships
Proactively monitor product usage across your accounts to further gauge account health
Work closely with Account Management and Executive teams to identify upsell opportunities and align on customer health strategies
Effectively relay customer feature requests to internal teams and advocate for customer needs
Ensure support teams are aligned with customer requests and priorities

What we offer

medical
dental
vision
401(k) plan
unlimited paid time off
generous parental leave plan
mental and wellness support

Fulltime

AI Solutions Manager

As an AI Solutions Manager, you’ll partner with some of the most innovative AI/M...

Location

United Kingdom , London

Salary:

Not provided

Arize

Expiration Date

Until further notice

Requirements

3+ years of experience as a Customer Success Manager in SaaS
A self-starter mindset with the ability to thrive in limited process environments
Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively
Strong communication skills for articulating observations and fostering collaboration across teams
Proven ability to demo technical products and translate their value into tailored customer solutions
Thrives in fast-paced environments with a customer-first mindset and a focus on delivering measurable results
A strong team player who values collaboration and collective success

Job Responsibility

Build and deepen relationships with AI/ML users to foster adoption, uncover new use cases, and drive expanded usage across customer accounts. This includes regular touchpoints like weekly/bi-weekly calls and ongoing account management
Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions
Collaborate with technical teams, including Customer Success Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices
Run workshops and training sessions with customers during onboarding and new functionality
Run QBRs to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships
Proactively monitor product usage across your accounts to further gauge account health
Work closely with Account Management and Executive teams to identify upsell opportunities and align on customer health strategies
Effectively relay customer feature requests to internal teams and advocate for customer needs
Ensure support teams are aligned with customer requests and priorities

What we offer

medical
dental
vision
401(k) plan
unlimited paid time off
generous parental leave plan
others for mental and wellness support

Fulltime

AI Solutions Manager

As an AI Solutions Manager, you’ll partner with some of the most innovative AI/M...

Location

United States

Salary:

100000.00 - 150000.00 USD / Year

Arize

Expiration Date

Until further notice

Requirements

3+ years of experience as a Customer Success Manager in SaaS
A self-starter mindset with the ability to thrive in limited process environments
Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively
Strong communication skills for articulating observations and fostering collaboration across teams
Proven ability to demo technical products and translate their value into tailored customer solutions
Thrives in fast-paced environments with a customer-first mindset and a focus on delivering measurable results
A strong team player who values collaboration and collective success

Job Responsibility

Build and deepen relationships with AI/ML users to foster adoption, uncover new use cases, and drive expanded usage across customer accounts
Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions
Collaborate with technical teams, including Customer Success Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices
Run workshops and training sessions with customers during onboarding and new functionality
Run QBRs to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships
Proactively monitor product usage across your accounts to further gauge account health
Work closely with Account Management and Executive teams to identify upsell opportunities and align on customer health strategies
Effectively relay customer feature requests to internal teams and advocate for customer needs
Ensure support teams are aligned with customer requests and priorities

What we offer

medical
dental
vision
401(k) plan
unlimited paid time off
generous parental leave plan
others for mental and wellness support
WFH monthly stipend to pay for co-working spaces
competitive equity package

Fulltime

Ai Solutions Manager, East

As an AI Solutions Manager, you’ll partner with some of the most innovative AI/M...

Location

United States , New York

Salary:

140000.00 - 175000.00 USD / Year

Arize

Expiration Date

Until further notice

Requirements

3+ years of experience as a Customer Success Manager in SaaS
A self-starter mindset with the ability to thrive in limited process environments
Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively
Strong communication skills for articulating observations and fostering collaboration across teams
Proven ability to demo technical products and translate their value into tailored customer solutions
Thrives in fast-paced environments with a customer-first mindset and a focus on delivering measurable results
A strong team player who values collaboration and collective success

Job Responsibility

Build and deepen relationships with AI/ML users to foster adoption, uncover new use cases, and drive expanded usage across customer accounts
Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions
Collaborate with technical teams, including Customer Success Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices
Run workshops and training sessions with customers during onboarding and new functionality
Run QBRs to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships
Proactively monitor product usage across your accounts to further gauge account health
Work closely with Account Management and Executive teams to identify upsell opportunities and align on customer health strategies
Effectively relay customer feature requests to internal teams and advocate for customer needs
Ensure support teams are aligned with customer requests and priorities

What we offer

medical
dental
vision
401(k) plan
unlimited paid time off
generous parental leave plan
mental and wellness support
WFH monthly stipend to pay for co-working spaces

Fulltime

AI Solutions Manager, Digital Native

As an AI Solutions Manager, you'll partner with some of the most innovative AI/M...

Location

United States , San Francisco

Salary:

140000.00 - 175000.00 USD / Year

Arize

Expiration Date

Until further notice

Requirements

2+ years of experience as a Customer Success Manager in SaaS
Proven track record of driving expansion and upsell revenue within SMB and Mid-Market accounts, bonus for selling AI/ML or data infrastructure software to VP and C-suite stakeholders
A self-starter and customer-first mindset with the ability to thrive in limited process environments
Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively
Strong communication skills for articulating observations and fostering collaboration across teams
Proven ability to demo technical products and translate their value into tailored customer solutions
A strong team player who values collaboration and collective success

Job Responsibility

Build and deepen relationships with AI/ML practitioners and executives to foster adoption, uncover new use cases, and drive expanded usage across customer accounts
Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions
Collaborate with technical teams, including Solutions Engineering and Application Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices
Run workshops and training sessions with customers during onboarding
Run business reviews to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships
Proactively identify and develop new growth opportunities by analyzing customer usage and targeting high-value needs across your customer base
Own the full expansion and renewal sales cycle across your book of business
Maintain rigorous hygiene in CRM and internal tooling to support a high-performing revenue team

What we offer

competitive equity package
medical
dental
vision
401(k) plan
unlimited paid time off
generous parental leave plan
others for mental and wellness support

Fulltime

Ai Solutions Manager, Smb

As an AI Solutions Manager, you’ll partner with some of the most innovative AI/M...

Location

United States

Salary:

140000.00 - 175000.00 USD / Year

Arize

Expiration Date

Until further notice

Requirements

2+ years of experience as a Customer Success Manager in SaaS
Proven track record of driving expansion and upsell revenue within SMB and Mid-Market accounts
A self-starter and customer-first mindset with the ability to thrive in limited process environments
Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively
Strong communication skills for articulating observations and fostering collaboration across teams
Proven ability to demo technical products and translate their value into tailored customer solutions
A strong team player who values collaboration and collective success

Job Responsibility

Build and deepen relationships with AI/ML practitioners and executives to foster adoption, uncover new use cases, and drive expanded usage across customer accounts
Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions
Collaborate with technical teams, including Solutions Engineering and Application Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices
Run workshops and training sessions with customers during onboarding
Run business reviews to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships
Proactively identify and develop new growth opportunities by analyzing customer usage and targeting high-value needs across your customer base
Own the full expansion and renewal sales cycle across your book of business
Maintain rigorous hygiene in CRM and internal tooling to support a high-performing revenue team

What we offer

Medical
Dental
Vision
401(k) plan
Unlimited paid time off
Generous parental leave plan
Others for mental and wellness support
WFH monthly stipend to pay for co-working spaces
Competitive equity package

Fulltime

Engineering Manager - AI Solutions

In the AI & Smart Platform vertical, you will spearhead the evolution of our pro...

Location

Salary:

Not provided

Awin Global

Expiration Date

Until further notice

Requirements

Proven track record (5+ years) of leading engineering teams in a fast-paced, high-growth environment
Deep Software Engineering background
Strong Cloud Native mindset
comprehensive understanding of cloud architecture principles(AWS, GCP, or Azure), distributed systems, and serverless/containerized environments
Experience with High-Velocity SDLC
you have lived and breathed CI/CD, automated testing, and have moved teams toward DORA-measured excellence

Job Responsibility

Create autonomous, high-performing teams that possess strong commercial and security awareness
Foster a safe, zero-apathy environment where decisions are delegated to the lowest appropriate level
Act as a strategic arbitrator
Accountable for the predictable technical delivery, operational health, and commercial viability of the teams' outputs
Lead across multiple teams and streams of delivery, managing the full software lifecycle from recruitment and onboarding to long-term platform evolution
Provides technical oversight and challenge
Enforces a high bar of Engineering Excellence
Accountable for the full operational lifecycle
Demands data-informed decision-making
Directly responsible for successful engineering onboarding and the proactive management of individual performance standards

What we offer

Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves
Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately
Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
Meal Vouchers: You will be supported with a certain net sum to spend it on a variety of lunches
Health & Wellbeing: The insurance covers several types of health, vision and / or dental treatments for you and for up to one additional family member
Remote Working Furniture Package: After 3 months of employment, you will be eligible for a furniture package, which should enable you to set up a proper workplace at your remote working location
Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program

Product Manager, AI Solutions and Design

Lead the strategic development and implementation of generative AI technologies ...

Location

United States , Palo Alto; Salt Lake City; San Francisco; San Diego; Century City

Salary:

119000.00 - 178250.00 USD / Year

Wilson, Sonsini, Goodrich & Rosati

Expiration Date

Until further notice

Requirements

Bachelor's degree required
5+ years of experience in legal services, technology innovation, or a related field, with a strong understanding of AI applications in legal contexts
Background as a paralegal, attorney, or other legal professional strongly preferred, with a deep understanding of legal workflows, document management, and client service delivery
Proven ability to drive change and inspire others through innovative thinking and effective communication
Exceptional interpersonal skills, with a talent for building relationships and fostering collaboration across diverse teams
Strong analytical and problem-solving skills, with a proactive approach to identifying opportunities for improvement
Proficiency in MS Office (Word, Excel, Outlook) and familiarity with AI technologies and tools
Ability to travel to WSGR domestic offices as needed.

Job Responsibility

Develop and execute a forward-looking AI innovation roadmap aligned with the firm’s strategic objectives and client service goals
Identify, evaluate, and prioritize high-impact opportunities for AI solutions that can enhance workflows, reduce inefficiencies, and elevate client experiences
Lead ideation sessions and design sprints with cross-functional stakeholders to conceptualize new AI-driven tools and prototypes
Gather and analyze user requirements from attorneys and staff to inform the design of effective, user-centric AI solutions
Engage developers, data scientists, and legal subject matter experts to design, build, and refine AI applications and automations that address real-world legal and operational challenges
Oversee pilot programs and proof-of-concepts, ensuring tools are rigorously tested, iteratively improved, and effectively deployed across the firm
Collaborate with the Office of General Counsel and compliance teams to ensure all AI tools meet ethical, security, and regulatory standards
Maintain a pipeline of emerging AI technologies, assessing their potential for internal use or client service innovation
Serve as a bridge between legal professionals and technical teams, translating complex business needs into clear technical requirements
Cultivate strong relationships with internal and external technology partners to accelerate tool creation and deployment

What we offer

Highly competitive salary and benefits package
Discretionary year-end merit bonus based on performance.

Fulltime

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