Ai Solutions Manager, Smb Job at Arize

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AI Solutions Manager, Digital Native

As an AI Solutions Manager, you'll partner with some of the most innovative AI/M...

Location

United States , San Francisco

Salary:

140000.00 - 175000.00 USD / Year

Arize

Expiration Date

Until further notice

Requirements

2+ years of experience as a Customer Success Manager in SaaS
Proven track record of driving expansion and upsell revenue within SMB and Mid-Market accounts, bonus for selling AI/ML or data infrastructure software to VP and C-suite stakeholders
A self-starter and customer-first mindset with the ability to thrive in limited process environments
Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively
Strong communication skills for articulating observations and fostering collaboration across teams
Proven ability to demo technical products and translate their value into tailored customer solutions
A strong team player who values collaboration and collective success

Job Responsibility

Build and deepen relationships with AI/ML practitioners and executives to foster adoption, uncover new use cases, and drive expanded usage across customer accounts
Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions
Collaborate with technical teams, including Solutions Engineering and Application Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices
Run workshops and training sessions with customers during onboarding
Run business reviews to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships
Proactively identify and develop new growth opportunities by analyzing customer usage and targeting high-value needs across your customer base
Own the full expansion and renewal sales cycle across your book of business
Maintain rigorous hygiene in CRM and internal tooling to support a high-performing revenue team

What we offer

competitive equity package
medical
dental
vision
401(k) plan
unlimited paid time off
generous parental leave plan
others for mental and wellness support

Fulltime

ANZ SMB Leader, AI Business Solutions, Asia

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, A...

Location

Australia , Sydney

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Extensive marketing strategy, business planning, sales enablement, business development, technical pre-sales or related work experience OR equivalent experience
Bachelor's Degree in Business, Marketing, Computer Science, or related field OR equivalent experience
Significant experience of SMB Market, ideally within the ASIA region
12+ years relevant sales experience with Information Technology products/services
6+ years experience managing others

Job Responsibility

Sales Leadership, Planning, and Collaboration
Accountable for delivering on revenue quotas as the business owner for one or more Solution Areas
Leads fiscal year business planning for small and medium business (SMB), across Solution Areas
Drives action through counterparts across the business
Leads one or more v-teams of internal cross-functional stakeholders across a multi-matrixed business
Engages with and influences internal and/or external stakeholders to gain buy-in and alignment on strategies and plan execution needs
Manages small and medium business (SMB) business plans, key solution plays, and program offerings across markets
Where appropriate, supports realization of deals that are complex, represent significant market share, and/or penetrate competitor's markets

Fulltime

SMB Strategic Portfolio Sales Lead - EQT (SMB & AI Growth)

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, A...

Location

Sweden , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Proven experience driving net new business growth in complex, multi-company environments
Strong understanding of SMB growth dynamics and PE-backed business models
Demonstrated success selling cloud, security, productivity, or AI-led solutions
Ability to operate autonomously with clear accountability for outcomes
Executive-level communication and relationship-building skills

Job Responsibility

Own new business sales and net growth across EQT portfolio companies, with clear accountability for incremental revenue generation
Drive disproportionate growth from EQT-backed SMBs by accelerating cloud, security, and AI adoption
Be accountable for net new ARR, seat growth, and workload expansion across the portfolio
Act as Microsoft’s single point of leadership for the EQT relationship, building trusted executive-level partnerships
Co-create repeatable GTM motions with EQT that can be deployed across portfolio companies
Position Microsoft as a strategic value-creation partner, not just a technology vendor
Lead with Microsoft’s AI workforce solutions as the primary growth lever
Translate AI, productivity, and security capabilities into clear business outcomes for EQT portfolio CEOs and CIOs
Pay and performance will be primarily aligned to AI-driven growth motions
Operate across segments, with approximately 80% focus on SMB-scale businesses

Fulltime

Digital Solution Area Specialist- Cloud & AI, SMB

As a Digital Solution Specialist (DSSP) for UKI in the Small Business Segment (S...

Location

Ireland , Dublin

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Fluency in English
Strong experience in Technical Sales
Proven, hands-on experience in technology-related sales or account management, with a consistent track record of delivering results OR Bachelor's/Master's Degree in Information Technology, Business Administration, or related field AND practical experience in technology-related sales or account management

Job Responsibility

Drive Azure adoption and consumption
Lead technical engagements
Design scalable cloud solutions
Guide customers through their digital transformation journey using Microsoft Azure
Identify net-new project opportunities
Accelerate existing engagements
Drive solution-based outcomes
Engage in conversations with customers to introduce how other Azure workloads could enable digital transformation
Create guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement
Collaborate with team members to discover new opportunities

Fulltime

Principal Product Manager (SMB)

As a Principal Product Manager for our Small Business security team, you will be...

Location

United States , Santa Clara

Salary:

171200.00 - 276825.00 USD / Year

Palo Alto Networks

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent military experience
7+ years of experience in product management
Strong analytical and problem-solving skills, with demonstrable experience using data to inform product decisions
Experience working within an Agile development environment and collaborating with cross-functional teams
Excellent communication and collaboration skills, with the ability to articulate a clear and compelling product vision

Job Responsibility

Define and drive the product vision, strategy, and roadmap for our SMB security product line, with a focus on using AI to solve financial fraud and scam challenges
Conduct market research, competitive analysis, and customer feedback to inform product decisions and ensure solutions serve small businesses effectively
Proactively collaborate with design and engineering teams to develop product prototypes and interfaces that simplify complex security management for small business owners
Identify and drive integrations with key technology partners, particularly with Fintechs, Payments, and Banking institutions that serve Small Businesses
Work closely with data scientists and AI/ML engineers to develop and integrate advanced fraud detection algorithms
Create and maintain clear product documentation, including user guides, training materials, and release notes to support go-to-market and sales enablement
Monitor product performance and customer feedback to inform a cycle of continuous product improvements and strategic updates
Work across functional agile teams, including Engineering, UX, and Marketing, to ensure alignment and the successful execution of shared objectives

What we offer

restricted stock units
bonus

Fulltime

DACH Customer Success Manager, SMB

At Vanta, our mission is to help businesses earn and prove trust. We believe tha...

Location

United Kingdom , London

Salary:

Not provided

Vanta

Expiration Date

Until further notice

Requirements

3+ years of experience in Customer Success at a SaaS company
Background in running a book of business of 150-170 accounts
Background in running a strategic book of business
Willingness to collaborate with others and drive mutually beneficial outcomes
Self-motivated and curious: Bias for action and committed to iterating when necessary
Work effectively in a highly ambiguous, ever-changing environment
Possess clear and thoughtful communication skills, with strong critical thinking ability
Be highly empathetic to customers, with a proven track record of long-term customer retention
Experience with hitting retention targets and creating happy, healthy customers
Have stellar problem-solving chops, and an enthusiasm for making a large impact early on at a start-up

Job Responsibility

Guide our customers in our Growth segment through onboarding, implementation, product adoption, and value-driven success
Work with Vanta customers across industries, functions, and stages of their customer journey in a strategic manner
Proactively partner with Account Managers by flagging at-risk accounts, providing customer insights, and highlighting expansion opportunities
Empower customers to become self-sufficient Vanta champions, solving their immediate needs while focusing on their long-term success, value realization, and retention
Monitor and prioritize your book of business based on key indicators of customer health via Catalyst, our CS platform
Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines
Become a product expert on Vanta and how our platform can be used to improve security posture through our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP and Custom Frameworks), Trust Reports, and Risk Management solution
Provide insightful technical answers and recommend the most efficient way for customers to achieve compliance using our platform while leveraging cross-functional resources and specialized teams
Partner with your CS team to co-create plays to drive engagement across the Vanta customer base with impactful adoption and retention results
Liaise with Support to help quarterback resolutions for customer issues

What we offer

Industry-competitive salary and equity
100% covered medical, dental, and vision benefits with dependents coverage
16 weeks paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and mobile phone stipend
Commuter benefits for team members who attend the office
Pension matching
25 days of Annual Leave per year and unlimited sick time
8 company-paid holidays
Virtual team building activities, lunch and learns, and other company-wide events!

Fulltime

Account Manager, SMB, CEE Region

Imagine a world where technology and creativity converge to drive business growt...

Location

Ireland , Dublin

Salary:

Not provided

Account Manager, SMB, UKI

Imagine a world where technology and creativity converge to drive business growt...

Location

Ireland , Dublin

Salary:

Not provided

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Ai Solutions Manager, Smb

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