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AI Solutions Engineer

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Zuora

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Location:
India , Chennai

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

As an AI Solutions Engineer on the team, you’ll have the opportunity to deploy AI-powered tools, build and optimize AI agents, improve internal workflows, integrate systems and data, and enable and support users. The role impacts business outcomes including improvement of current systems, new product feature development, and establishing best practices and governance.

Job Responsibility:

  • Deploy AI-Powered Tools: Roll out and fine-tune AI solutions that embed intelligence into everyday workflows
  • Build & Optimize AI Agents: Use agent builder frameworks to create custom AI agents that help various internal teams
  • Improve Internal Workflows: Collaborate with cross-functional teams to identify high-impact opportunities for AI automation
  • Integrate Systems & Data: Connect AI platforms with our internal tools and data sources
  • Enable & Support Users: Serve as an internal champion for these AI tools
  • Improvement of Current Systems: Gather metrics on the performance and effectiveness of the current product
  • New Product Feature Development: Proactively identify opportunities to enhance our product offerings with machine learning and AI-driven features
  • Best Practices and Governance: Establish and document best practices for training, evaluating, and operating machine learning and AI models

Requirements:

  • Bachelor’s degree in Computer Science, Information Systems, Machine Learning or a related field
  • Minimum 2 years of experience
  • Foundational understanding of AI and machine learning concepts – especially familiarity with large language models (LLMs)
  • Demonstrated interest or experience in working with AI-powered platforms or APIs
  • Comfortable with light coding/scripting (Python, JavaScript or similar)
  • Ability to work with APIs and webhooks to integrate systems
  • Strong analytical and problem-solving skills
  • Excellent communication skills and a collaborative approach to working with non-technical stakeholders

Nice to have:

Experience with enterprise AI solutions (such as Glean, OpenAI, Atomicwork, Gemini, Slack, etc.)

What we offer:
  • Competitive compensation, corporate bonus programs, performance rewards, company equity, and retirement programs
  • Medical insurance
  • Generous, flexible time off
  • Paid holidays, “wellness” days, and company-wide end-of-year break
  • 6 months of fully paid parental leave
  • Learning & Development stipend
  • Opportunities to volunteer and give back, including charitable donation match
  • Free resources and support for your mental wellbeing

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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