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PointClickCare Logo PointClickCare · IT - Software Development

Ai Solution Engineer

Canada, Mississauga 139500.00 - 150000.00 CAD / Year · Job Posted December 11, 2025
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Job Description

This role exists to bring AI-powered automation into real-world use across our corporate platform. It focuses on building intelligent workflows with Microsoft Azure tools to streamline operations and enhance delivery. The position connects IT and operations with AI innovation to deliver measurable impact in a rapidly evolving environment.

Job Responsibility

  • Build and support AI agents and intelligent workflows using Microsoft Azure tools such as Azure OpenAI, AI Foundry, and Copilot Studio
  • Design and implement AI-powered orchestration and automation for use cases such as configuration streamlining, onboarding automation, and data migration
  • Collaborate with cross-functional teams (integration, implementation, product, support) to deliver high-quality, scalable AI-driven solutions
  • Develop APIs, scripts, and tools to connect LLM-based agents with existing enterprise systems
  • Support testing, deployment, monitoring, and continuous improvement of AI workflows in production
  • Stay current with Microsoft’s AI platform roadmap and emerging industry trends
  • Contribute to the evolution of our internal AI delivery model and promote AI best practices across teams

Requirements

  • Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent practical experience
  • Experience building AI-powered workflows using Azure AI Foundry, Copilot Studio and/or Now Assist
  • 2–5 years of experience in software or cloud engineering
  • Exposure to AI agent orchestration or multi-agent systems
  • Hands-on experience with Microsoft Azure services (Azure AI, Azure Functions, Logic Apps, Cognitive Services)
  • Familiarity with retrieval-augmented generation (RAG) or vector database integration
  • Experience working with multiple LLMs (OpenAI GPT, Azure OpenAI, Gemini), prompt engineering, and AI-driven automation
  • Proficient in Python, C#, or JavaScript/Type Script
  • 3-5 years' experience working in SaaS or enterprise environments
  • Familiar with CI/CD pipelines, Git, and cloud deployment practices
  • Understanding of healthcare data formats (HL7, FHIR) is a strong plus
  • Strong problem-solving skills and eagerness to learn in a fast-moving environment

Nice to have

Understanding of healthcare data formats (HL7, FHIR)

What we offer

  • Benefits starting from Day 1
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition
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