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Citi Wealth is accelerating its AI-first strategy to deliver seamless, hyper-personalized, and compliant wealth experiences. We are seeking a Director of AI Product Solutions & Delivery to lead the end-to-end product lifecycle for Generative and Agentic AI capabilities—from strategy and roadmapping through delivery, adoption, and value realization. You will focus on building solutions for a specific vertical (for example, Operations & Controls, Products, etc) and manage a portfolio of AI initiatives.
Job Responsibility:
Product Strategy & Roadmap: Define the multi-year AI product strategy and OKRs aligned to Citi Wealth priorities (growth, client experience, productivity, risk control) for your vertical. Own the AI product portfolio roadmap
prioritize investments using data-driven business cases and capacity planning. Identify new opportunities to leverage AI or to expand the AI products and capabilities. Ensure there are clearly defined goals/benefits with a clear measurement framework
Product Development & Lifecycle Management: Lead and oversee the end-to-end product lifecycle for AI product(s) within your vertical, from ideation and requirements gathering to development, testing, launch, and post-launch optimization. Work closely with engineering, data science, design, and business teams to ensure successful product delivery
Delivery & Execution: Translate strategy into epics and features. Manage backlogs and partner with Data Science, Engineering, and all applicable technical teams to deliver production-grade AI services
Stakeholder Management: Collaborate effectively with a diverse set of stakeholders, including senior leadership, business unit heads, technology teams, risk, compliance, and legal, to drive development, go-to-market and adoption for AI product initiatives
Performance & Metrics: Define key performance indicators (KPIs) and metrics for AI products, monitor performance post-launch and iterate based on data-driven insights. Ensure AI solutions deliver measurable business value
Governance, Risk & Compliance: Manage end‑to‑end model, GenAI, and Responsible AI governance, including documentation, validation, monitoring, explainability, and adherence to internal policies and emerging AI regulations
Requirements:
Bachelor’s degree in Computer Science, Engineering, Data Science, Business, or a related field
Advanced degree preferred
12+ years of experience in product management
At least 5+ years focused on AI/Machine Learning products
Proven experience working at a Director level or equivalent in a large, complex organization, preferably in financial services
Demonstrated success in defining, launching, and scaling AI products that have delivered significant business impact
Strong understanding of the financial services industry, including retail banking, institutional clients, wealth management, or enterprise functions
Hands-on experience with AI/ML concepts including LLMs, supervised/unsupervised learning, model monitoring, A/B testing, and responsible AI
Familiarity with cloud AI platforms (Azure, AWS, GCP), ML Ops, vector databases, and RAG
Understanding of data governance, data pipelines, and MLOps principles
Strong communication and executive stakeholder engagement skills
Experience with regulatory expectations, model governance, and risk management
Strategic thinker with a strong analytical and problem-solving mindset
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards