AI Product Manager, Randstad

Randstad

Location:
Canada, Etobicoke

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The AI Product Manager plays a crucial role in our AI team, overseeing the development lifecycle of generative AI applications. You will collaborate across teams to ensure alignment between customer needs and AI capabilities, driving iterative improvements based on user feedback and performance metrics. Reporting to the Lead Product Manager for your area, you will work with local and remote teams and will be a subject matter expert responsible for prioritization, roadmaps, driving the successful development and evolution of your product area.

Job Responsibility:

Help define the product vision, strategy, and roadmap for some of our AI capabilities, including knowledge assistants, data insights, and task orchestration features
Work with product leadership to define and prioritize the product roadmap to reflect business and product objectives based on market research, customer feedback, and competitive analysis, including negotiation and optimization of multiple trade-offs
Collaborate with Product Management, UX, customers and other stakeholders and subject matter experts to understand customer needs, translate those needs into well-defined, detailed requirements and acceptance criteria when writing Epics, Features and User Stories for the AI engineering team - ensuring our generative AI solutions address real-world financial challenges
Collaborate closely with AI Engineers, LLM Operations, UX/UI designers, and business stakeholders to monitor, evaluate, prioritize, design, guide and deliver impactful products for your scrum team(s), including negotiation and optimization of multiple trade-offs to ensure successful delivery of AI features
Analyze user feedback and usage metrics through platforms like Pendo, Langfuse and Datadog to identify improvement opportunities and prioritize enhancements
Lead the testing and validation of AI features, ensuring they meet quality standards and deliver tangible value to customers
Manage the backlog of AI initiatives, balancing technical requirements with business priorities
Stay current with industry trends and competitive landscape in AI and financial technology
Collaborate with the documentation team to create and maintain product documentation for AI features
Work with marketing and sales teams to effectively communicate the value of our AI capabilities to customers and prospects
Leverage design thinking techniques and strategies to collaborate with stakeholders and cross-functional teams to refine requirements, map solutions to business and technical problems, and bring the products to market
Become a subject matter expert and drive adoption of AI features through education, training materials, and user engagement strategies
Participate in agile ceremonies to help and maintain momentum of your scrum team(s)
Be an excellent communicator who can explain complex technical ideas and effectively engage with peers, team members, and external customers

Requirements:

Bachelor’s degree in business, engineering, or finance
3+ years of product management experience in business application software, with ideally at least one year focused on AI/ML products or features
Experience managing the development lifecycle of generative AI or LLM-based applications
Experience with product discovery techniques and customer research methodologies
Familiarity with testing frameworks and user feedback analysis tools like Pendo
Understanding of LLM operations platforms such as Langfuse and monitoring tools like Datadog
Exceptional problem-solving and analytical capabilities, with the ability to make data-driven decisions and prioritize competing demands effectively
Methodical approach to delivery with attention to detail and ability to keep track of multiple projects concurrently
Ability to work independently and assimilate new ideas quickly
Strong communication skills for cross-functional collaboration and stakeholder management
Experience writing clear product requirements, user stories, and acceptance criteria
Ability to translate complex technical concepts into business value propositions
Knowledge of agile development methodologies and product management practices including human-centred design and lean thinking
Analytical skills to evaluate product performance metrics and make data-driven decisions
A passion for innovation and a customer-centric mindset
Experience working with remote teams
Must be legally entitled to work in the country where the role is located
Must be able to travel to the United States, Canada and/or internationally, and have a valid passport

Nice to have:

Experience with financial software, financial performance management, or enterprise SaaS products
Understanding of natural language processing, large language models, and their applications
Familiarity with RAG (retrieval-augmented generation), prompt engineering and/or agentic AI concepts
Background in finance, accounting, or financial analysis
Knowledge of AWS services and cloud-based architectures
Experience leading AI product initiatives in regulated industries
MBA or advanced degree in a relevant field

What we offer:

Opportunity to be at the forefront of AI-powered financial performance management
Chance to drive product vision and strategy
Work with cutting-edge technology
Make a direct impact on the success of products

Additional Information:

Job Posted:
April 26, 2025

Expiration:
June 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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AI Product Manager