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As Voya advances its enterprise data and AI strategy, we are embarking on a new journey of data empowerment—leveraging governed, high‑quality data and responsible AI to transform how work gets done across the organization. We are seeking a motivated AI Process Engineering Analyst with 2–5 years of experience to support this transformation through process optimization, automation, and AI‑enabled solutions. In this role, you will work at the intersection of business processes, data, and emerging AI capabilities, partnering with business and technology teams to analyze workflows, identify opportunities for intelligent automation, and help operationalize AI solutions in a secure, scalable, and well‑governed manner. This position is ideal for an early‑career professional passionate about applying AI and data to drive measurable business outcomes and contribute to Voya’s digital‑first culture.
Job Responsibility:
Analyze end-to-end business processes to identify opportunities for automation, standardization, and efficiency gains aligned with enterprise data and AI initiatives
Support the design and implementation of AI-enabled and data-driven solutions that enhance operational effectiveness and productivity
Assist with business process mapping, requirements gathering, and documentation to support scalable and repeatable solutions
Collaborate with cross-functional teams to understand operational challenges, data dependencies, and automation opportunities
Perform data analysis to identify trends, inefficiencies, and optimization opportunities using trusted enterprise data sources
Assist with testing, validation, and deployment of AI, analytics, and automation solutions in alignment with governance and risk standards
Prepare clear, concise reports, presentations, and documentation for business and technology stakeholders
Stay current on emerging AI technologies, automation trends, and industry best practices, with a focus on responsible and secure adoption
Requirements:
Bachelor's degree in Engineering, Computer Science, Data Science, Business Analytics, or a related field
2–5 years of experience in process improvement, data analysis, automation, or AI-related initiatives
Foundational understanding of artificial intelligence, machine learning, analytics, or process automation concepts
Strong analytical, problem-solving, and critical-thinking skills
Familiarity with data analysis tools such as Python, SQL, and/or Excel
Ability to clearly document business processes, workflows, and requirements
Strong communication and collaboration skills, with the ability to work across business and technology teams
Nice to have:
Management consultancy or startup experience
Exposure to AI tools, automation platforms, or intelligent workflow technologies
Experience with process mapping tools such as Visio, Lucidchart, or Miro
Knowledge of Lean, Six Sigma, or business process re-engineering methodologies
Familiarity with data visualization tools such as Power BI or Tableau
Demonstrated interest in enterprise data platforms, responsible AI, and digital transformation initiatives
What we offer:
Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day