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Braze Logo Braze · IT - Software Development

AI Platform Engineer II

Canada, Toronto 125280.00 - 235736.00 CAD / Year · Job Posted February 17, 2026
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Job Description

Join the AI Platform team at Braze to build and scale BrazeAI Decisioning Studio - a reinforcement learning platform at the forefront of AI Decisioning. The platform runs continuous experimentation and personalizes customer engagement at the individual level, helping brands move from rule-based campaigns to autonomous, self-optimizing interactions. You'll work at the intersection of cloud-native infrastructure, data-intensive systems, and machine learning in production.

Job Responsibility

  • Build and maintain critical services and subsystems on our AI platform, balancing performance with cost-effective operations
  • Implement cloud-native solutions that ensure reliability, scalability, and fault tolerance
  • Troubleshoot production incidents end-to-end, going deep to identify root causes and implement durable fixes
  • Contribute to observability practices using Sentry and Datadog to proactively detect issues and minimize downtime
  • Collaborate with data scientists, ML engineers, and product teams to translate real-world use cases into platform capabilities
  • Improve developer experience by streamlining workflows, enhancing tooling, and supporting MLOps best practices

Requirements

  • 2-4 years of experience in platform engineering, infrastructure, or a related backend role
  • Solid understanding of platform architecture, particularly in ML or data-intensive environments
  • Hands-on experience with Kubernetes and cloud infrastructure (GCP preferred)
  • Ability to troubleshoot complex distributed systems under pressure
  • Writes clean, modular code with a focus on testable APIs and maintainable design
  • Experience working with AI coding assistants. Understands effective prompting strategies and can articulate when these tools add value versus when they're not appropriate
  • Clear communicator who can work across technical and non-technical stakeholders
  • Proactive problem solver who identifies issues and works around obstacles without waiting for direction

What we offer

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
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