AI Ops Technical Leader Job at Lingaro

Staff Machine Learning Engineer

Machine Learning Engineers at Rocket Money further our mission by building produ...

Location

United States , San Francisco; Washington, D.C.; New York City; Silver Spring; Miami; Denver

Salary:

210000.00 - 260000.00 USD / Year

Truebill

Expiration Date

Until further notice

Requirements

8+ years of professional experience in machine learning engineering or data science roles
Proven track record of designing and implementing ML systems at consumer tech scale and speed
Extensive hands-on experience integrating ML and AI methods into production workflows, including creating evaluation tooling and effective user feedback mechanisms
Experience with prompt engineering and management, creating robust systems for testing and optimizing LLM-based applications
Expert-level proficiency in Python, SQL, and at least a handful of common ML frameworks
Understanding of ML methods at a fundamental level
Master at taking ambiguous problems, creating clarity, and breaking down work into manageable chunks for implementation
Owned the development, launch, and maintenance for several scaled ML/AI powered product experiences
Understand basic software engineering and computer science fundamentals and have applied them at consumer grade scale to build ML powered products in production environments
Technical leader who can identify both emergent technical opportunities and gaps relative to best practice

Job Responsibility

Lead the architecture and development of complex AI and ML powered features across Rocket Money's product suite
Design, implement, and maintain robust evaluation frameworks
Develop novel new product experiences
Own end to end development and implementation of ML and AI product features in collaboration with cross-functional product development teams
Provide technical mentorship

What we offer

Health, Dental & Vision Plans
Competitive Pay
401k Matching
Unlimited PTO
Lunch daily (in-office only)
Snacks & Coffee (in-office only)
Commuter benefits (in-office only)
Bonus

Fulltime

Senior Solutions Consultant, Agentic AI

We seek an exceptional Senior Solutions Consultant, Agentic AI (Presales) based ...

Location

United States , New York

Salary:

110000.00 - 140000.00 USD / Year

Workato

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Machine Learning, Artificial Intelligence, or a related field, or equivalent hands-on experience in AI development
Proven track record as an AI Engineer, with portfolio examples of successful machine learning or AI projects
06-10 years of pre-sales experience in a SaaS/iPass organization
Familiarity with LLMs and has directly interacted with the development or support of chat based AI applications
Strong understanding of prompt engineering, RAG, vector databases, function calling, chain of prompt reasoning, and other state of the art techniques to improve LLM behavior and performance
Hands-on experience using OpenAI, Azure OpenAI, Google Gemini, Amazon Bedrock and Anthropic. Good working knowledge of these APIs as opposed to just chat based interfaces like Claude and ChatGPT
Hands-on experience with iPaaS technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and Databases
Knowledge of python programming (or understanding/familiarity with object-oriented programming)
Ability to learn new concepts, and technologies to solve problems
Excellent presentation abilities and composure in front of all levels of technical and business audiences

Job Responsibility

Collaborate with cross-functional customer teams, including data scientists and software engineers, AI leaders, and Architects, to show how Workato Agentic can change their work
Effectively team with Sales AEs, Solution Architects, and other functions to evangelize our Agentic and AI capabilities, our approach to delivering Workato Agent solutions and AI infused use cases, and architecture tailored to the customer’s AI use cases
Articulate and educate on AI, Generative AI and Agentics architectural concepts to a variety of audiences, including digital leaders, AI engineer, prompt developers, data architects, enterprise architects, IT ops and line of business, marketing Ops, Finance Ops, People Ops etc
Assist sales teams with technical discovery with customer prospects and be able to architect/build AI blue print solutions using Workato products
Create and deliver custom product demonstrations, AI Agentic use cases
Support solution accounts to execute technical workshops and proof of concepts (POCs), on-site or remote
Able to respond to functional and technical elements of RFIs/RFPs
Collect feedback from the field, synthesize, analyze, and channel it to product management and engineering for the AI agentic product roadmap
Support Marketing with developer marketing and evangelism activities, including writing blogs, participating in demo-driven webinars, and speaking at industry events
Stay updated on the latest Agentics, AI and machine learning advancements, research papers, and tools, incorporating them into AI development projects

Customer Operations Leader

We power Plaid’s growth by streamlining go-to-market strategy, tools, and proces...

Location

United States

Salary:

121296.00 - 270000.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

8+ years in customer operations, support operations and/or product operations
Proven track record building or scaling operations/enablement teams that support technical, customer-facing functions (Support, Sales Engineering, Technical Account Management, Professional Services) with measurable impact on efficiency, quality, and customer outcomes
Strong program management skills: experienced in setting roadmaps, prioritizing across stakeholders, and driving complex cross-functional initiatives end-to-end
Experience owning or heavily influencing technical enablement, product roadmaps and sprint planning
Comfort working with data, tooling, and AI
Excellent communication, cross-functional and change management skills
able to context-switch between frontline detail and executive-level narrative and get buy-in across multiple stakeholders
A customer-first approach grounded in Plaid’s principles

Job Responsibility

Hire, lead, and develop a high-performing CES Ops team through clear vision, goals, operating cadence, and standards for excellence
Develop learning programs that keep this organization on the cutting edge of our field – from AI adoption, technical proficiency, industry knowledge and professional skill development
Own technical documentation and knowledge programs internally and externally using data from front-line teams, tickets and customer interactions to improve content and deflection
Align with GTM, Product and Product Marketing on product launch strategies, readiness criteria, enablement plans,
Lead a “Voice of Customer” program using insights from all CES teams and customer feedback to drive technical improvements in our product areas and increase product adoption
Guide our CES Ops Engineering team to improve efficiency of the CES team using AI, closing workflow gaps, prioritizing tooling and self-service in partnership with CGX, Product Areas and others
Define and track core CES Ops metrics (e.g., time to technical proficiency, enablement quality, team confidence, adoption, support efficiency) with an operating cadence that drives continuous improvement
Own the project management (from vendor selection, compliance, project plan, rollout, adoption, measurement, etc.) of new tooling and experiments
Partner on org design and development for CES including role clarity, in-person connection, career paths, and talent programs that support a high-performing, inclusive, and scalable organization

Fulltime

AI & Cloud Sales Specialist

At Cloudera, we empower people to transform complex data into clear and actionab...

Location

Salary:

Not provided

Cloudera

Expiration Date

Until further notice

Requirements

10+ years in enterprise software / cloud / data selling (AE, overlays, or specialist roles), with a track record in complex, multi-stakeholder deals
Fluency in German is essential for this role
Proven experience opening, shaping, and closing Deals (Cloud, Data, AI/ML, Analytics, or similar)
Proven experience of managing and growing cloud consumption within a set of customers or region
Comfortable being the “AI person” in the room—you don’t need to be able to write code, but you can credibly talk about AI, agents, LLM-driven use cases, and why architecture + economics matter
Strong hunting muscle: you know how to work account lists, partners, and existing customer base to create net-new opportunities, not just wait for inbound
Field-friendly style: you know how AEs, SEs, CSMs, and Partners really work, and you’re good at co-selling without stepping on toes
Executive-level communication: you can simplify complex ideas for executives, tell a clear business story, and connect AI to outcomes in plain language
Hands-on knowledge of the big data ecosystem, including selling or delivering data warehousing, data engineering, data in motion, operational databases, and/or machine learning technologies
BA/BS or equivalent educational background with an ability to operate independently in an entrepreneurial environment

Job Responsibility

Be the sales expert helping shape customer decisions to buy and adopt Cloudera AI & Cloud technology, serving as a thought leader and trusted advisor to CEMEA field sales teams
Own AI & Cloud pipeline and bookings in your patch: Align to a VP and drive sourced and influenced AI & Cloud pipeline across your region (CEMEA). Own AI & Cloud specific booking and consumption targets. Own and Manage the Forecast for your region. Deliver incremental Revenue through use case adoption with existing customers and new logos via Opportunity owndership
Be the AI & Cloud face to our largest accounts: Act as the go-to AI & Cloud Sales specialist for strategic & enterprise accounts. Lead AI-focused discovery, whiteboards, and value conversations with client personas, and line-of-business owners. Expand beyond traditional IT
help account teams reach new AI & Cloud buyers in the business
Run AI & Cloud Sales plays, end-to-end: Use our key sales plays as your primary motions to Open: land meetings using TALs, cadences, campaigns and events. Prove: design and sell funded pilots (vHOLs, Jumpstarts, Builder Series). Close: convert pilots to production and incremental ARR / consumption. Make sure every serious AI & cloud conversation ends with clear next steps: workshop, vHOL, pilot, or POV
Partner across SEs, PS, VM and Cloud Ops: Team with SEs for deep technical validation, architecture sessions, and competitive proof. Align with PS to bundle delivery motions (Jumpstart, Builder Series, Hackathon/vHOL) into every deal. Use Cloud / Field Ops dashboards to track your AI & Cloud pipeline, pilots, wins, and consumption impact

What we offer

Generous PTO Policy
Support work life balance with Unplugged Days
Flexible WFH Policy
Mental & Physical Wellness programs
Phone and Internet Reimbursement program
Access to Continued Career Development
Comprehensive Benefits and Competitive Packages
Paid Volunteer Time
Employee Resource Groups

Fulltime

AI & Cloud Sales Specialist - CEMEA

At Cloudera, we empower people to transform complex data into clear and actionab...

Location

Salary:

Not provided

Cloudera

Expiration Date

Until further notice

Requirements

10+ years in enterprise software / cloud / data selling (AE, overlays, or specialist roles), with a track record in complex, multi-stakeholder deals
Fluency in German is essential for this role
Proven experience opening, shaping, and closing Deals (Cloud, Data, AI/ML, Analytics, or similar)
Proven experience of managing and growing cloud consumption within a set of customers or region
Comfortable being the “AI person” in the room—you don’t need to be able to write code, but you can credibly talk about AI, agents, LLM-driven use cases, and why architecture + economics matter
Strong hunting muscle: you know how to work account lists, partners, and existing customer base to create net-new opportunities, not just wait for inbound
Field-friendly style: you know how AEs, SEs, CSMs, and Partners really work, and you’re good at co-selling without stepping on toes
Executive-level communication: you can simplify complex ideas for executives, tell a clear business story, and connect AI to outcomes in plain language
Hands-on knowledge of the big data ecosystem, including selling or delivering data warehousing, data engineering, data in motion, operational databases, and/or machine learning technologies
BA/BS or equivalent educational background with an ability to operate independently in an entrepreneurial environment

Job Responsibility

Be the sales expert helping shape customer decisions to buy and adopt Cloudera AI & Cloud technology, serving as a thought leader and trusted advisor to CEMEA field sales teams
Own AI & Cloud pipeline and bookings in your patch: Align to a VP and drive sourced and influenced AI & Cloud pipeline across your region (CEMEA). Own AI & Cloud specific booking and consumption targets. Own and Manage the Forecast for your region. Deliver incremental Revenue through use case adoption with existing customers and new logos via Opportunity owndership
Be the AI & Cloud face to our largest accounts: Act as the go-to AI & Cloud Sales specialist for strategic & enterprise accounts. Lead AI-focused discovery, whiteboards, and value conversations with client personas, and line-of-business owners. Expand beyond traditional IT
help account teams reach new AI & Cloud buyers in the business
Run AI & Cloud Sales plays, end-to-end: Use our key sales plays as your primary motions to Open: land meetings using TALs, cadences, campaigns and events. Prove: design and sell funded pilots (vHOLs, Jumpstarts, Builder Series). Close: convert pilots to production and incremental ARR / consumption. Make sure every serious AI & cloud conversation ends with clear next steps: workshop, vHOL, pilot, or POV
Partner across SEs, PS, VM and Cloud Ops: Team with SEs for deep technical validation, architecture sessions, and competitive proof. Align with PS to bundle delivery motions (Jumpstart, Builder Series, Hackathon/vHOL) into every deal. Use Cloud / Field Ops dashboards to track your AI & Cloud pipeline, pilots, wins, and consumption impact

What we offer

Generous PTO Policy
Support work life balance with Unplugged Days
Flexible WFH Policy
Mental & Physical Wellness programs
Phone and Internet Reimbursement program
Access to Continued Career Development
Comprehensive Benefits and Competitive Packages
Paid Volunteer Time
Employee Resource Groups

Fulltime

Director, Brand Design

Articulate is the leading SaaS provider of online training solutions for the new...

Location

United States

Salary:

173800.00 - 260600.00 USD / Year

Articulate

Expiration Date

Until further notice

Requirements

12-15+ years of brand and visual design experience with a deep focus in building in-house brands, shaping creative across a wide range of marketing channels for a high-growth B2B software company or creative agency
An experienced people leader (7-10+ years in management) with a track record of leading design teams both strategically and supportively, creating an inclusive creative culture of growth, development, and levity
Bachelor’s degree in Graphic Design, Interaction Design, or related field
Deep knowledge, passion, and expertise in all aspects of design including systems, layout, typography, illustration, image making, digital and event/brand experience production
Clear aptitude for connecting a brand to its product and customers, solving for the full customer experience, and thinking strategically with the end-to-end journey in mind
Strong sense of concept development, strategy, research, and problem-solving in a fast-paced, iterative environment
Able to distill down complex systems, ideas, and strategies into the key details that align to business needs, achieving executive level buy-in, and building trust and confidence throughout the org
Clear communicator, verbally and visually
able to give constructive and actionable design feedback to team members
An expert-level portfolio that shows a high taste level

Job Responsibility

Creative Leadership: Work directly with executive leadership team on brand strategy, presenting creative work, defending design decisions, and fostering alignment
Build key frameworks for scale, quality, and cohesion across Brand Design
Drive creative and strategic alignment of our Brand Design team across all verticals, ensuring systems and work meet business needs and brand standards
Partner with top design leadership including VP of Design, Messaging Design, and Creative Ops leaders to identify holistic design team challenges, foster visibility and alignment, cultural wins, and team growth opportunities
Help maintain a customer-centric and innovative culture at Articulate
Team Management and Mentorship: Foster alignment across Brand Design with key internal initiatives, consistent operations, manager coaching, prioritization guidance, and fostering efficiency
Identify key opportunities for strategic collaboration across Brand Design verticals as well as with the greater design and marketing organization
Nurture clear and frequent communication lines across cross-functional teams to effectively drive project work and new initiatives forward
Manage, coach, and mentor senior design managers, supporting their growth as strategic leaders and ensuring they are empowered to lead their verticals effectively
Demonstrate a strong and strategic leadership voice, instilling confidence, mitigating team anxiety, speaking for impact across all audiences, and elevating team morale through clear, impactful communication

What we offer

This position is bonus-eligible
This position is eligible for Articulate’s robust suite of benefits

Fulltime

Enterprise Technical Support Engineer

We’re looking for a Enterprise Technical Support Engineer to own white-glove sup...

Location

Sweden; United States , Stockholm; Boston

Salary:

Not provided

Lovable

Expiration Date

Until further notice

Requirements

3–5+ years in a customer-facing technical role (technical support, technical account management, solutions/forward-deployed, or product support for B2B/SaaS)
Strong enterprise presence — you can talk to a CPO about reliability and a developer about logs, in the same call
Excellent troubleshooting chops across web/desktop (macOS/Windows) and integrations
Identity experience — SSO/OAuth/SAML/SCIM and how these show up in real customer environments
API fluency — comfortable inspecting and troubleshooting REST APIs and reading server/client logs to spot errors
Clear communicator — strong written and verbal skills
Calm under pressure — you can prioritize when 3 enterprise customers need help right now
Collaborative — happy to pair with PMs, engineers, CSMs, and founders

Job Responsibility

Own white-glove support for our largest workspaces — diagnose and resolve the hardest customer issues across design systems, connectors, auth, and project publishing
Build trust with enterprise teams — become the go-to technical partner for admins, product leaders, and AI champions using Lovable across hundreds of users
Be the voice of the customer — reproduce issues, do first-pass triage, write clear bug reports, and help prioritize fixes that unblock customers fast
Troubleshoot across the stack — from SSO/SAML/SCIM to REST APIs to 'why didn’t the agent follow the theme?' and embedded/partner integrations
Create repeatability — document fixes, patterns, and gotchas into internal runbooks and help turn them into customer-facing guides, checklists, and best practices
Protect our SLAs — respond to high-priority incidents and participate in an on-call rotation to support customers outside normal hours
Measure what matters — report against the Product/Support ops metrics we care about (time to first response, time to resolution, deflection, root-cause closure)

Fulltime

Assistant Manager, Tech Ops

At Carnival Cruise Line, our mission is to create safe, fun, and memorable vacat...

Location

United States , Miami

Salary:

Not provided

Carnival Cruises

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marine Engineering, Mechanical Engineering, Electrical Engineering, or a related technical field
Ability to learn quickly. Comfortable learning new software or systems used in maintenance, procurement, and ship operations (Infoship, AMOS, SharePoint, internal dashboards)
Working knowledge of Microsoft Office suite. Strong proficiency with Excel, PowerPoint, Project (Gantt Chart), and Word
Excellent communication and follow-up skills for frequent interactions with Shoreside staff and shipboard team
Strong interpersonal skills to work with others from multiple departments across CCL
Outgoing and able to work in a diverse team
Knowledge of marine technical and regulatory compliance
Organizational skills to coordinate multiple ship activities simultaneously
3–5 years of experience in technical operations, marine engineering, or shipboard maintenance

Job Responsibility

Support the Technical Operations Manager, Hotel Superintendent and Technical Operations Director by managing logistical, administrative and procurement tasks involved in ship maintenance
Proactively follows up on delinquent PO's and cabin requests, among others
Serves as point of contact for all ship technical issues when the Technical Operations Manager is unavailable
Monitors data collected from ship technical performance reporting to provide recommendations for long-term technical operations planning
Provide logistical and administrative support for ship maintenance including the development of execution plans for services delegated by the Technical Ship Leaders, completion of items identified in service order checklists, and timely delivery for services and parts required by ships and processing approved requisitions
Provide support to Technical Operations Managers for the annual planning and budgeting process, weekly meetings, ship maintenance requirements, identification of service providers, and others as required
Serve as back up to the Technical Operations Manager in providing support for all ship technical issues as required. Including onboard ship visits such as: HESS Audits, USCG Inspections, Class Surveys/Audits, etc
Support the TOD and TOM in tracking Lloyds Register Condition of Class (CoC), Statutory Deficiencies (SD), Actionable Items (AI) related to the ships of the assigned POD
Collaborate and communicate cross-functionally with shared services to book cabins and acquire riding teams for assigned ships as needed to service ship requirements
Collect and analyze technical performance data to support shipboard operations and assist Technical Ship Leaders in developing solutions and long-term plans

What we offer

Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Company paid term life insurance and disability coverage
401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays
Vacation Time
Sick Time
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

Fulltime

AI Ops Technical Leader

Lingaro

Location:
Philippines

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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