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Whitehall Resources are currently looking for a AI Ops ML Ops Engineer. Key Requirements: – The AI Ops / ML Ops Engineer operationalizes, monitors and supports AI/ML solutions in production. – The role ensures models, pipelines and AI services are deployed, monitored, governed and maintained with reliable operational practices. – Implement ML Ops and deployment practices. – KPI (Qualitative): AI/ML deployments follow controlled and repeatable operational practices. – Monitor model and solution health. – KPI (Qualitative): Model health checks completed and production issues detected early. – Support production AI/ML systems. – KPI (Qualitative): Production AI/ML systems maintain expected uptime and support SLAs. – Ensure auditability and governance of AI operations. – KPI (Qualitative): AI operational records are complete and audit-ready. – Improve automation and reliability. – KPI (Qualitative): Reduced manual effort and improved reliability of AI/ML operations.
Job Responsibility
Operationalizes, monitors and supports AI/ML solutions in production
Ensures models, pipelines and AI services are deployed, monitored, governed and maintained with reliable operational practices
Implement ML Ops and deployment practices
Monitor model and solution health
Support production AI/ML systems
Ensure auditability and governance of AI operations
Improve automation and reliability
Requirements
Min 7+ years of Experience in ML Ops, DevOps, AI/ML deployment, monitoring, cloud platforms and production support
Build strong cross-functional ways of working across Data & AI, IT, Digital and business teams so delivery is aligned, practical and business-led
Keep the internal and external customer experience at the center of data, analytics and AI delivery, with focus on reliable outcomes and decision support
Continuously build capability in modern data, analytics and AI practices and actively share knowledge with peers and business users
Apply structured problem solving to simplify complex data, process and technology issues and remove barriers to execution
Identify practical opportunities to improve business performance using modern data platforms, analytics, automation, GenAI and embedded AI capabilities
Adjust priorities and delivery approach in a dynamic business environment while maintaining governance, quality and business continuity
Deploy, monitor and manage ML models and AI services across the lifecycle
Apply release, versioning, automation and controlled deployment practices
Monitor uptime, drift, performance, data quality and operational metrics
Maintain runbooks, troubleshoot issues and coordinate incident resolution for AI/ML systems
Arabic & English preferred
Certifications in ML Ops, Databricks, Azure, DevOps, Kubernetes or cloud platforms are desirable