AI Operations Team Lead Job at Snappr (Metro Manila)

AI Operations Team Lead

At Snappr, we're changing the world by making amazing photography accessible to ...

Location

Philippines , Metro Manila

Salary:

Not provided

Snappr

Expiration Date

Until further notice

Requirements

Minimum of 5 years of progressive experience in operations
at least 2 years in a leadership role
a track record of running performance improvement plans
proven experience in effectively managing and leading a team
demonstrated experience in driving and achieving Key Performance Indicators (KPIs)
strong analytical and problem-solving skills
strong leadership skills
great spreadsheet skills are an advantage
familiarity with Adobe Photoshop is preferred but is not a hard requirement
should be willing to work with creative people

Job Responsibility

Lead and manage day-to-day operations
manage and mentor a team of Specialists
drive and monitor key performance indicators (KPIs)
design and implement performance improvement plans
collaborate with cross-functional teams
develop and implement strategies to improve operational processes
continuously assess and optimize operational procedures
act as a point of contact for escalated issues
communicate with Senior Operations Manager/s and Head of Operations
monitor and produce regular performance reports

What we offer

Competitive Salary
Php 1.5k-2k/month transportation allowance
20% night differential
HMO (w/ free dependents)
meals provided daily
great workspace in Ortigas CBD

Fulltime

AI Operations & Strategy Lead

Play a key role in shaping and optimizing the integration of visual content oper...

Location

Philippines , Metro Manila

Salary:

40000.00 - 60000.00 PHP / Month

Snappr

Expiration Date

Until further notice

Requirements

4-5 years of progressive experience in operations
At least 2 years in a people management or project management role
Experience in effectively leading a team
Experience overseeing projects or programs from planning to execution
Experience in a startup or high-growth environment is strongly preferred
Demonstrated experience in driving and achieving Key Performance Indicators (KPIs)
Strong analytical and problem-solving skills
Knowledge of Google Sheets or Excel would be an advantage
Familiarity with Adobe Photoshop is a plus
Adept at using AI tools (e.g., ChatGPT, Gemini)

Job Responsibility

Lead and manage day-to-day operations
Manage and mentor a team of specialists
Initiate continuous improvement in operational processes and policies
Drive and monitor key performance indicators (KPIs)
Design and implement performance improvement plans
Act as a point of contact for escalated issues
Communicate with Senior Operations Manager/s and Head of Operations
Collaborate with Product and Engineering teams
Use data to define problems and design solutions
Monitor and produce regular performance reports

What we offer

Transportation allowance provided
20% night differential (if applicable)
Health Insurance (Day 1 HMO w/ dependents)
Free daily meals
Paid Time Off
Company Equity

Fulltime

Strategy and Operations Lead

Snappr is seeking a Strategy and Operations Lead directly reporting to our VP of...

Location

United States , San Francisco

Salary:

Not provided

Snappr

Expiration Date

Until further notice

Requirements

Two to five years at Bain, BCG, or McKinsey, or equivalent experience in investment banking or another analytical, high-performance environment
Strong structured problem-solving skills and ability to drive clarity in complex situations
Excellent communication and stakeholder management skills, with experience working with executives and cross-functional teams
Analytical rigor with proficiency in Excel or Google Sheets
Strong work ethic, intellectual curiosity, and adaptability in fast-paced environments
Ownership mindset with a bias for action and comfort working through ambiguity
Ambition to grow into a senior operator or founder role in the future

Job Responsibility

Act as the right hand to the VP of Operations, helping lead a 200+ person global organization that powers Snappr's global network of photographers and its growing AI operations
Lead high-impact projects across Product, Engineering, Sales, and Operations, owning execution from strategy to results
Partner with functional managers to make operations more efficient and scalable as Snappr grows toward Series C
Shape new AI-powered and human-led workflows that enable the world's largest marketplaces to produce visual content at scale
Work side by side with company leadership, moving fast and seeing the impact of your decisions right away
Operate at both the strategic and tactical level, moving seamlessly between long-term planning and day-to-day problem solving
Build a deep understanding of how a high-growth startup runs, with a path to eventually own key business functions as Snappr continues to scale

Fulltime

Platform Abuse Operations Lead

We are looking for a Platform Abuse Operations Lead to join our Trust & Safety t...

Location

United States , San Francisco

Salary:

148000.00 - 222000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

5+ years in scaled abuse, anti-spam, signals intelligence, or Trust & Safety/abuse as an operations engineer, product manager, or analyst (or similar with an investigative function)
Excellent information distiller, communicator, and relationship-builder
Comfortable with ambiguity and problem-solving
Data, ML, and AI literate, and ability to query large datasets to find patterns of abuse
Ability to keep up with day to day operations while also maintaining longer term projects and management reporting

Job Responsibility

Lead a team of skilled scaled abuse investigators
help define and run the team’s investigations and operations processes
Handle day-to-day team and incident response functions
Proactively and reactively investigate abuse by using and iterating on internal & external abuse tools, ML and AI systems, and by querying large data sets
Systematize and document team operations, metrics, processes, and training materials
Develop new methods for investigating platform abuse, scaled abuse, and inauthentic users
Work with our program manager and dedicated engineering team to prioritize and improve our team’s anti-abuse systems, tooling, and capabilities
Manage expectations and communicate the team’s priorities, status, and progress to internal stakeholders
As needed, collaborate with product teams about safety features and systems to establish effective controls and mitigations as new products and features ship

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

AI Operations Manager

At Snappr, we're changing the world by making amazing photography accessible to ...

Location

Philippines , Metro Manila

Salary:

Not provided

Snappr

Expiration Date

Until further notice

Requirements

5+ years of experience managing teams
extensive experience with data analytics in spreadsheets and SQL
fluency in written and spoken English
a "let's get it done" mindset
the ability to balance attention to detail with swift execution
should be willing to report 100% onsite in Ortigas

Job Responsibility

Lead and grow a team of high-performing editors
Utilize data to understand editor behavior and areas for improvement in our editing process
Maximize editor productivity with a mix of training and tool-building
Work closely with the product and operations team to launch and operationalize new products from scratch
Understand the vision and strategy for your team and get all members pumped and aligned to power Snappr's growth
Develop & optimize processes by breaking projects into actionable steps with aggressive timelines for completion
Hustle - take ownership of Snappr's growth and do whatever it takes to get the job done

What we offer

competitive salary
HMO (w/ dependent)
Company equity
Free daily meals
great workspace in Ortigas CBD

Fulltime

Head of / Team Lead Sales Planning & Performance

We’re seeking a Head of / Team Lead to lead Sales Planning & Performance for AUT...

Location

Germany , Berlin

Salary:

Not provided

AUTO1 Group

Expiration Date

Until further notice

Requirements

5-7 years experience in Sales Strategy & Operations, Business Operations, Management Consulting, or GTM leadership
Strong background in B2B - ideally SaaS, marketplaces, or sales-led models
Proven experience launching internal sales tools, process automation, or AI-powered workflows
Excellent command of performance analytics, quota design, and funnel optimization
Comfortable working cross-functionally and influencing senior stakeholders
Fluent in English
other EU languages are a plus

Job Responsibility

Lead sales forecasting, planning, and KPI framework across all EU markets
Standardize and optimize sales processes, workflows, and automation
Run and improve sales incentive scheme and individual target settings for the whole B2B sales organisation
Own sales tooling roadmap, including AI Sales Agent development and adoption
Define lead-gen strategy, market intelligence models, and territory design
Shape value propositions, GTM strategy, and HQ projects rollouts
Partner closely with VP Sales, Country Directors, Finance, BA, Marketing, Product, and Tech

What we offer

More than 90 different nationalities make up for a truly international and diverse working environment
Our fast-paced start-up environment offers plenty of challenges that let you grow personally and gives you the opportunity to have direct impact with everything you do
Contribute to a high-growth phase in one of Europe’s leading automotive companies
Build and scale your own playbook - including AI-driven sales tooling
Executive exposure and high impact from day one

Trading Operations Lead

Join us in building the future of finance. Our mission is to democratize finance...

Location

United States , Chicago; Denver; Lake Mary; New York

Salary:

80000.00 - 120000.00 USD / Year

Robinhood

Expiration Date

Until further notice

Requirements

5+ years of experience in trading operations or brokerage operations
Active Series 7, 63, and 24 licenses
Strong knowledge of trading operations, market mechanics, and regulations
Excellent analytical and problem-solving skills with comfort using data tools
Experience working with middle office brokerage software systems
High attention to detail, ownership mindset, and comfort operating in fast-paced, evolving environments
Exceptional communication skills and comfort serving as a liaison between operational and technical teams
Prior experience supervising or signing off on trading reports
Familiarity with IPO workflows and capital market operations
Experience in cross-functional product launch initiatives

Job Responsibility

Leverage AI-driven initiatives to improve workflows, automate routine tasks, and enhance operational accuracy
Serve as a subject matter expert during critical system outages or issues, participating in the weekly on-call rotation and remaining available outside standard business hours
Mitigate firm and customer risk through intraday alert monitoring and proactively resolve account issues
Assist with supervision to ensure adherence to SEC and FINRA regulations, as well as written supervisory procedures
Monitor firm accounts, test accounts, trade corrections, and corporate actions
Manage our IPO Access Product
Support our Customer Experience team by conducting trade related research
Provide subject matter expertise and collaborate with business partners on strategic initiatives
Maintain detailed records in accordance with standard operating procedures (SOPs) and contribute to ongoing updates and improvements to SOPs and Help Center articles

What we offer

Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
100% paid health insurance for employees with 90% coverage for dependents
Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more
Exceptional office experience with catered meals, events, and comfortable workspaces

Fulltime

AI Operations Specialist

We are seeking a detail-oriented Agentic Specialist to oversee the daily operati...

Location

United States , San Francisco

Salary:

75000.00 - 125000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Demonstrated experience working with CRM systems, marketing automation platforms, or customer engagement tools
Strong written communication skills with exceptional attention to detail and ability to maintain brand voice consistency
Basic understanding of sales processes, lead qualification, and customer journey mapping
Comfortable with technology and demonstrated ability to quickly learn new software platforms and tools
Familiarity with data analysis tools and ability to create basic reports and dashboards
Ability to multitask and prioritize effectively in a fast-paced, dynamic environment
Strong problem-solving skills with a proactive approach to identifying and addressing issues
Excellent interpersonal skills for collaborating across multiple departments and stakeholder groups

Job Responsibility

Daily Operations & Monitoring: Monitor AI agent conversations and interactions with prospects in real-time to ensure optimal performance and customer experience, review conversation logs for quality, accuracy, and brand compliance while identifying opportunities for improvement, conduct regular health checks on agentic systems to prevent downtime and maintain seamless operations
Content Management & Optimization: Update and maintain comprehensive supporting content libraries including objection handling scripts, product information, and conversation flows, identify gaps in AI knowledge base and flag content needs to marketing and sales teams for development, ensure all agentic tools have access to current, accurate, and compelling messaging that aligns with company positioning
Technical Support & Issue Resolution: Troubleshoot basic AI agent issues including conversation flow problems, integration hiccups, and content delivery errors, escalate complex technical problems to appropriate teams while maintaining detailed documentation of issues and resolutions, serve as the primary point of contact for sales and success teams experiencing agentic tool challenges
Performance Analysis & Reporting: Track key performance metrics including conversation completion rates, lead qualification accuracy, response times, and conversion metrics, generate regular reports on agent effectiveness, identifying trends and opportunities for optimization, present findings to stakeholders with actionable recommendations for improvement
Cross-Functional Collaboration: Collaborate closely with sales and marketing teams to ensure AI messaging stays current with product updates, campaign launches, and market positioning changes, partner with customer success teams to optimize post-sale agentic interactions and support workflows, work with product and engineering teams to communicate user feedback and feature requests

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

AI Operations Team Lead

Snappr

Location:
Philippines , Metro Manila

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
September 25, 2025

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Job Description:

Job Responsibility:

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