AI Operations Team Lead Job at Snappr (Metro Manila)

Team Lead - AI Labs

We are seeking a Team Lead to oversee the day-to-day operations of a Robotic AI ...

Location

India , Bengaluru

Salary:

Not provided

Instawork

Expiration Date

Until further notice

Requirements

3+ years of experience in team leadership roles, preferably in operations, BPO, or technology-driven task environments
Demonstrated experience managing task-driven teams in fast-paced, dynamic environments
Extremely adept at using AI tools to solve problems - most important is chatGPT to come up with task ideas for agents

Job Responsibility

Hiring new agents and build the team
Mentor and manage a team of agents/operators performing task-based physical and data-driven workflows
Oversee day-to-day operations related to AI task execution, including sorting, assembling, matching, and other process-driven activities
Maintain high QA standards by creating SOP’s, defining and enforcing quality control processes
Review completed work regularly to ensure compliance with requirements and provide corrective feedback where needed
Act as the main point of contact between the operations team and project stakeholders

What we offer

Competitive compensation, perks like commute, food

Fulltime

AI Operations Team Lead

As an Operations Team Lead, you will be challenged to guide and empower a team o...

Location

Philippines , Metro Manila

Salary:

45000.00 - 60000.00 PHP / Month

Snappr

Expiration Date

Until further notice

Requirements

Minimum of 5 years of progressive experience in operations
At least 2 years in a leadership role
A track record of running performance improvement plans
Proven experience in effectively managing and leading a team
Demonstrated experience in driving and achieving Key Performance Indicators (KPIs)
Strong analytical and problem-solving skills
Strong leadership skills
Great spreadsheet skills are an advantage
Familiarity with Adobe Photoshop is preferred but is not a hard requirement
Should be willing to work with creative people

Job Responsibility

Lead and manage day-to-day operations, ensuring efficiency, quality, and adherence to established processes
Manage and mentor a team of Specialists, providing guidance, support, and fostering a collaborative team environment
Drive and monitor key performance indicators (KPIs) to ensure the team meets or exceeds performance targets
Design and implement performance improvement plans for team members who require such assistance
Collaborate with cross-functional teams to enhance communication and coordination across departments
Develop and implement strategies to improve operational processes and streamline workflows
Continuously assess and optimize operational procedures to enhance productivity
Act as a point of contact for escalated issues and provide timely resolutions
Communicate with Senior Operations Manager/s and Head of Operations to ensure projects are on track
Monitor and produce regular performance reports

What we offer

Transportation allowance provided
20% night differential (if applicable)
Health Insurance (Day 1 HMO w/ dependents)
Free daily meals
Paid Time Off
Company Equity

Fulltime

AI Operations & Strategy Lead

Play a key role in shaping and optimizing the integration of visual content oper...

Location

Philippines , Metro Manila

Salary:

40000.00 - 60000.00 PHP / Month

Snappr

Expiration Date

Until further notice

Requirements

4-5 years of progressive experience in operations
At least 2 years in a people management or project management role
Experience in effectively leading a team
Experience overseeing projects or programs from planning to execution
Experience in a startup or high-growth environment is strongly preferred
Demonstrated experience in driving and achieving Key Performance Indicators (KPIs)
Strong analytical and problem-solving skills
Knowledge of Google Sheets or Excel would be an advantage
Familiarity with Adobe Photoshop is a plus
Adept at using AI tools (e.g., ChatGPT, Gemini)

Job Responsibility

Lead and manage day-to-day operations
Manage and mentor a team of specialists
Initiate continuous improvement in operational processes and policies
Drive and monitor key performance indicators (KPIs)
Design and implement performance improvement plans
Act as a point of contact for escalated issues
Communicate with Senior Operations Manager/s and Head of Operations
Collaborate with Product and Engineering teams
Use data to define problems and design solutions
Monitor and produce regular performance reports

What we offer

Transportation allowance provided
20% night differential (if applicable)
Health Insurance (Day 1 HMO w/ dependents)
Free daily meals
Paid Time Off
Company Equity

Fulltime

Revenue Operations Lead

We’re building the future of real estate — today. HomeLight is the real estate t...

Location

United States , San Francisco

Salary:

75000.00 - 90000.00 USD / Year

HomeLight

Expiration Date

Until further notice

Requirements

2+ years in consulting, product operations, or revenue operations — ideally with exposure to support or collections workflows
Bachelor's degree required from a strong university, preferably in an analytical field (e.g. Natural Sciences, Engineering, Computer Science, Economics, or Finance)
Ability to manage multiple projects under tight timelines, with strong attention to detail and process ownership
Strong proficiency in Excel/Google Sheets, SQL, and willingness to learn additional data/AI analytics tools
Excellent interpersonal, organizational, and communication skills — a true team player who can influence across functions
Self-starter, adaptable, and comfortable operating in a fast-paced environment while learning quickly and independently

Job Responsibility

Streamline Referral-to-Revenue Operations: Own and optimize the workflows that power HomeLight’s core business — ensuring that every successful referral moves smoothly through to collection and revenue recognition
Build AI-First Workflows: Use cutting-edge AI tools (v0, Replit, Lovable, Bolt, etc.) to automate manual tasks, accelerate collections, and eliminate bottlenecks in revenue operations
Own Operational Scorecards: Define, track, and maintain the metrics that measure the health of referral, support, and collection processes. Proactively surface gaps and recommend changes to keep collection efforts aligned with business targets
Enhance Collections Performance: Partner with Finance and Operations to ensure timely collections, reduce leakage, and improve agent compliance while preserving strong relationships with agents and investors
Collaborate Across Teams: Work closely with Product, Engineering, and Ops leadership to design scalable solutions that increase revenue efficiency and partner satisfaction
Stay Ahead of AI Trends: Continuously evaluate new AI technologies and approaches that can improve how HomeLight executes, monitors, and scales revenue operations
Educate & Empower Teams: Train teams to adopt and leverage AI tools in their workflows, increasing efficiency and confidence in revenue-critical processes

What we offer

Medical (Aetna or Kaiser), Dental & Vision (Guardian)
Long-Term Disability & Short-Term Disability
Hospital Indemnity Insurance, Accident Plan, and Employee Critical Illness (Guardian)
401k (Guideline), Life Insurance (Guardian) & Pet Insurance (Nationwide)
Commuter benefits are offered in certain locations
PTO, including Volunteer Days to give back to your community
Annual Anniversary Perks, including professional development and sabbaticals
HomeLight Services to help you with buying and selling your home

Fulltime

Machine Learning Team Lead

As a (Senior) Machine Learning Team Lead at Aignostics’, you lead a team of (sen...

Location

Germany , Berlin

Salary:

Not provided

Aignostics

Expiration Date

Until further notice

Requirements

Passion for growing and developing team members
Excellent communication and team working skills
PhD in relevant field (e.g. Machine Learning, Computer Science, or Bioinformatics) or comparable scientific industry experience
At least 5+ years of professional experience, with at least 2+ years of leadership experience in a research or development context
Eagerness to lead initiatives, learn new technologies, and excel in a complex space
Solid theoretical foundations and deep understanding of machine learning
Understanding of software development, cloud computing and machine learning software stacks
Highest standard for quality assurance, ensuring scientific and operational excellence
Value flat rather than steep hierarchies in a thriving environment of like-minded people

Job Responsibility

Lead a team of (senior) machine learning research scientists
Coordinate interdisciplinary stakeholders, align and facilitate collaboration with other teams
Orchestrate the team internally, enabling team members to innovate, deliver, and grow
Provide guidance, reviews, and share knowledge to empower the team
Translate company objectives into team goals and milestones
Report progress to diverse stakeholders
Take ownership of your team and its output, shaping its spirit and contributing to Aignostics culture
Promote the growth and development of your individual team members
Take responsibility for the motivation and happiness of your team members and provide psychological safety
Coach your team through difficult problems, facilitating team members to find solutions, learn, and grow

What we offer

Competitive remuneration package in addition to perks and benefits
Learning & Development yearly budget of 1,000€ (plus 2 L&D days)
Language classes and internal development programs
Mentoring program
Flexible working hours and teleworking policy
30 paid vacation days per year
Family & pet friendly and support flexible parental leave options
Subsidized membership of your choice among public transport, sports, and well-being
Social gatherings, lunches, and off-site events for a fun and inclusive work environment
Optional company pension scheme

Strategy and Operations Lead

Snappr is seeking a Strategy and Operations Lead directly reporting to our VP of...

Location

United States , San Francisco

Salary:

Not provided

Snappr

Expiration Date

Until further notice

Requirements

Two to five years at Bain, BCG, or McKinsey, or equivalent experience in investment banking or another analytical, high-performance environment
Strong structured problem-solving skills and ability to drive clarity in complex situations
Excellent communication and stakeholder management skills, with experience working with executives and cross-functional teams
Analytical rigor with proficiency in Excel or Google Sheets
Strong work ethic, intellectual curiosity, and adaptability in fast-paced environments
Ownership mindset with a bias for action and comfort working through ambiguity
Ambition to grow into a senior operator or founder role in the future

Job Responsibility

Act as the right hand to the VP of Operations, helping lead a 200+ person global organization that powers Snappr's global network of photographers and its growing AI operations
Lead high-impact projects across Product, Engineering, Sales, and Operations, owning execution from strategy to results
Partner with functional managers to make operations more efficient and scalable as Snappr grows toward Series C
Shape new AI-powered and human-led workflows that enable the world's largest marketplaces to produce visual content at scale
Work side by side with company leadership, moving fast and seeing the impact of your decisions right away
Operate at both the strategic and tactical level, moving seamlessly between long-term planning and day-to-day problem solving
Build a deep understanding of how a high-growth startup runs, with a path to eventually own key business functions as Snappr continues to scale

Fulltime

Platform Abuse Operations Lead

We are looking for a Platform Abuse Operations Lead to join our Trust & Safety t...

Location

United States , San Francisco

Salary:

148000.00 - 222000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

5+ years in scaled abuse, anti-spam, signals intelligence, or Trust & Safety/abuse as an operations engineer, product manager, or analyst (or similar with an investigative function)
Excellent information distiller, communicator, and relationship-builder
Comfortable with ambiguity and problem-solving
Data, ML, and AI literate, and ability to query large datasets to find patterns of abuse
Ability to keep up with day to day operations while also maintaining longer term projects and management reporting

Job Responsibility

Lead a team of skilled scaled abuse investigators
help define and run the team’s investigations and operations processes
Handle day-to-day team and incident response functions
Proactively and reactively investigate abuse by using and iterating on internal & external abuse tools, ML and AI systems, and by querying large data sets
Systematize and document team operations, metrics, processes, and training materials
Develop new methods for investigating platform abuse, scaled abuse, and inauthentic users
Work with our program manager and dedicated engineering team to prioritize and improve our team’s anti-abuse systems, tooling, and capabilities
Manage expectations and communicate the team’s priorities, status, and progress to internal stakeholders
As needed, collaborate with product teams about safety features and systems to establish effective controls and mitigations as new products and features ship

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

AI Operations Manager

At Snappr, we're changing the world by making amazing photography accessible to ...

Location

Philippines , Metro Manila

Salary:

Not provided

Snappr

Expiration Date

Until further notice

Requirements

5+ years of experience managing teams
extensive experience with data analytics in spreadsheets and SQL
fluency in written and spoken English
a "let's get it done" mindset
the ability to balance attention to detail with swift execution
should be willing to report 100% onsite in Ortigas

Job Responsibility

Lead and grow a team of high-performing editors
Utilize data to understand editor behavior and areas for improvement in our editing process
Maximize editor productivity with a mix of training and tool-building
Work closely with the product and operations team to launch and operationalize new products from scratch
Understand the vision and strategy for your team and get all members pumped and aligned to power Snappr's growth
Develop & optimize processes by breaking projects into actionable steps with aggressive timelines for completion
Hustle - take ownership of Snappr's growth and do whatever it takes to get the job done

What we offer

competitive salary
HMO (w/ dependent)
Company equity
Free daily meals
great workspace in Ortigas CBD

Fulltime

AI Operations Team Lead

Snappr

Location:
Philippines , Metro Manila

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 25, 2025

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Job Description:

Job Responsibility:

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Nice to have:

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Job Posted:March 25, 2025

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