AI Operations & Strategy Lead, Snappr

Snappr

Location:
Philippines, Metro Manila

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

At Snappr, we empower businesses to drive sales through better visual stories. We use technology to produce and deliver high-quality imagery that businesses need, leveraging our network of professional photographers and our AI products. As an AI Operations & Strategy Lead, you will play a key role in shaping and optimizing the integration of visual content operations and our AI technology. You’ll lead a team of specialists in delivering high-quality AI-generated visual content, ensuring consistent excellence across outputs while driving continuous improvement and innovation.

Job Responsibility:

lead and manage day-to-day operations, ensuring efficiency, quality, and adherence to established processes
manage and mentor a team of specialists, providing guidance, support, and fostering a collaborative team environment
initiate continuous improvement in operational processes and policies
drive and monitor key performance indicators (KPIs) - focusing on efficiency, productivity, and quality - to ensure the team meets or exceeds performance targets
design and implement performance improvement plans for team members who require such assistance
act as a point of contact for escalated issues and provide timely resolutions
communicate with Senior Operations Manager/s and Head of Operations to ensure projects are on track
collaborate with Product and Engineering teams in ideating and testing new features and tools to improve user experience and operational efficiency
use data to define problems and design solutions
monitor and produce regular performance reports
foster a culture of continuous improvement, innovation, and excellence within the operations team

Requirements:

4-5 years of progressive experience in operations, with at least 2 years in a people management or project management role
experience in effectively leading a team, including overseeing projects or programs from planning to execution
experience in a startup or high-growth environment is strongly preferred
demonstrated experience in driving and achieving Key Performance Indicators (KPIs)
strong analytical and problem-solving skills
knowledge of Google Sheets or Excel would be an advantage
familiarity with Adobe Photoshop is a plus, but not a hard requirement
adept at using AI tools (e.g., ChatGPT, Gemini)

Nice to have:

experience in a startup or high-growth environment
familiarity with Adobe Photoshop

What we offer:

competitive salary
Php 1.5-2K/month transportation allowance
Day 1 HMO (w/ 2 free dependents)
meals provided daily + free coffee and snacks
20 days of paid time off
company equity
great workspace in Ortigas CBD

Additional Information:

Job Posted:
July 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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AI Operations & Strategy Lead