Ai & Operations Strategy Associate

• Challenge and redesign existing operational processes, with a strong focus on Quality Assurance and performance management
• Identify and lead AI-driven initiatives to improve efficiency, automation, and customer satisfaction
• Drive end-to-end transformation projects, from problem definition to implementation
• Partner with cross-functional teams (Product, Data, CX, Ops) to roll out scalable solutions
• Contribute to strategic initiatives such as: Regional scaling and operational expansion, Self-service and automation strategies, Productivity and cost optimization
• Translate insights into actionable recommendations with company-wide impact (supporting a team of 300+ people)

• 2–4 years of experience in top-tier consulting (MBB preferred) or similar high-performance environments
• Strong problem-solving and analytical skills
• Proven ability to structure ambiguous problems and drive execution
• Interest or experience in AI / automation / operations optimization
• Excellent communication skills and stakeholder management
• High ownership and ability to operate in fast-paced environments
• Spanish and English are a must

Engineering background is a plus

• Opportunity to have a real impact in a high-growth global category leader
• Health insurance
• Gympass membership
• Flexible remuneration with a 100% tax exemption through Cobee
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid, with possible travel across our markets
• Home office friendly
• Responsibility from day one, and professional and personal growth
• Great work environment with a young, international team of talented people to work with
• We have free food, drink, and fruit at the office
• Possibility to receive in advance part of your salary by Payflow