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Goodman Masson Logo Goodman Masson · IT - Administration

AI Operations Specialist

United Kingdom, London 40000.00 - 50000.00 GBP / Year · Job Posted February 20, 2026
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Job Description

Turn inefficient processes into smart, AI-powered workflows. This role sits within an operational excellence function, identifying friction in day-to-day work and deploying practical automations that deliver measurable productivity gains.

Job Responsibility

  • Analyse workflows to identify opportunities for AI automation
  • Build and deploy AI solutions (e.g., Gemini “Gems”, low/no-code tools)
  • Develop high-quality prompts and reusable automation frameworks
  • Lead rollout, documentation, and user training
  • Measure impact through data (time saved, error reduction, speed)
  • Promote AI adoption and coach teams on new tools

Requirements

  • Analytical mindset with strong logical problem-solving skills
  • Experience with prompt engineering and data preparation
  • Comfort with Google Workspace and low/no-code platforms (e.g., Zapier, Make, AppSheet, Power Apps)
  • Collaborative, proactive, and detail-focused approach
  • Interest in AI, automation, and operational improvement

What we offer

  • 25 days holiday
  • Private medical healthcare
  • Pension, life assurance & income protection
  • Enhanced parental leave (after qualifying period)
  • Employee assistance programme
  • Health screening & eye tests
  • Cycle to work scheme & gym membership (post-probation)
  • Season ticket loan (post-probation)
  • Additional lifestyle perks and wellbeing initiatives
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