AI Operations & Automation Manager Job at Storyblok

Job Description

Storyblok is scaling rapidly. As AI Operations & Automation Manager, you will own the optimisation of the Operations (finance and people teams) application stack and you will assume end‑to‑end ownership of the finance-specific tech stack. Your primary objective will be to optimise existing Operations processes and elevate them to best-in-class standards. By championing automation and process optimization with the help of AI and other leading tools, you will boost data quality and integrity as well as maximise output of the existing resources. Partnering with Operations as well as Sales, Product, Data, and Revenue Operations, you will guide system changes, shape development roadmaps, and safeguard data integrity company‑wide. Your blend of technical depth, AI affinity and finance expertise will keep our infrastructure running smoothly, unlock faster, cleaner insights for every team, and enable you to step in hands‑on wherever your skills add the most significant value.

Job Responsibility

Own the optimisation of the Operations (finance and people teams) application stack
Assume end‑to‑end ownership of the finance-specific tech stack
Optimise existing Operations processes and elevate them to best-in-class standards
Champion automation and process optimization with the help of AI and other leading tools
Boost data quality and integrity as well as maximise output of the existing resources
Partner with Operations as well as Sales, Product, Data, and Revenue Operations
Guide system changes, shape development roadmaps, and safeguard data integrity company‑wide
Keep our infrastructure running smoothly, unlock faster, cleaner insights for every team, and enable you to step in hands‑on wherever your skills add the most significant value
Process Automation & AI Implementation
AI Tool Optimization
Risk Management
Performance Tracking (ROI)
Support month‑end close and internal reporting
Ownership of finance tools
Information‑security projects and audits
Data integrity, backups, and availability
User support, training, and documentation
Collaborate and Coach the HRIS Manager

Requirements

Bachelor’s degree in Information Systems, Computer Science, Accounting, Finance, Business Informatics, or a related field required
Master’s degree preferred
Professional accounting qualification (ACCA, CPA, CIMA) and/or NetSuite credentials (SuiteFoundation, Administrator) are a plus
Minimum 6+ years in finance or HR/people operations, or workflow automation in operations/backoffice departments in fast-paced companies, ideally within a SaaS or technology‑driven environment
Claude Code proficiency is required
Familiar with SuiteScript/workflow configuration or Javascript
SQL/Python would be a plus
Familiar with Google Sheets/Excel modelling and the ability to replace those
Familiarity with good coding practices, e.g. version control, structured error handling, workflow testing, release notes, and excellent command of Git
Solid understanding of APIs, webhooks, and JSON-based integrations
At least 3 of those years working with NetSuite OneWorld (or comparable ERP) in a multi‑entity, multi‑currency setup
hands‑on with at least one satellite tool (Sigma, Spiff, Yokoy, Deel, etc.)
Familiarity with HRIS and ATS systems (BambooHR, Greenhouse, and similar)
Good working knowledge of N8N, Zapier, Celigo, familiarity with Sigma or similar BI visualisation tools
Excellent and pragmatic decision-making skills
Excellent English communication and written skills
other languages a plus
Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking

Nice to have

Master’s degree
Professional accounting qualification (ACCA, CPA, CIMA) and/or NetSuite credentials (SuiteFoundation, Administrator)
SQL/Python
other languages

What we offer

Monthly remote work stipend (home internet costs, electricity)
Home office equipment package right at the start (laptop, keyboard, monitor…)
Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
Personal development fund for courses, books, conferences, and material
VSOP (Virtual Stock Option Plan)
The annual international team-building trip, quarterly and monthly online get-togethers
Fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
An international team that loves to have fun at work and works hard together to accomplish shared goals

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