CrawlJobs Logo
HBS Logo HBS · Education

AI Learning Program Manager

United States, Boston · Job Posted March 05, 2026
Apply Position
Job Link Share

Job Description

The Digital, Data, and Design (D³) Institute at Harvard is accepting applications for an AI Learning Program Manager. D³ helps industry leaders re-imagine the potential of AI in business and society through cutting-edge research and experiential learning. We are seeking an experienced Program Manager to help scale the D³ executive education portfolio by embedding AI-enabled workflows into curriculum development, delivery readiness, and program evaluation. This role will work closely with Faculty and the Harvard Business School Executive Education team, to scale a new AI-focused executive workshop program. The AI Learning Program Manager will operate as a hands-on partner who (1) rapidly translates emerging D³ and HBS faculty research into executive-ready curriculum assets, and (2) designs and operationalizes AI tools, automations, and agentic workflows that streamline recurring program tasks (e.g., content iteration cycles, session readiness packs, evaluation synthesis, and reporting). The role combines strong program management discipline with practical AI fluency.

Job Responsibility

  • Identify high-impact opportunities to streamline and scale executive education program workflows using AI tools, automation platforms, and agentic systems
  • In partnership with the Agentic AI Product Manager, develop and maintain reusable “program operating assets” enabled by AI
  • Serve as a trusted advisor to program teams regarding when AI can help optimally scale program effectiveness
  • Translate D³/HBS research into executive-ready curriculum assets
  • Serve as a primary partner to faculty for refining session plans and program structure
  • Coordinate faculty touchpoints for overall curricular review and refinement sessions
  • Run rapid iteration cycles on curriculum components
  • Build and manage a content “refresh cadence”
  • Maintain a curriculum library for modular reuse across programs
  • Redesign and automate key components of program evaluation using AI
  • Implement a structured evaluation approach that produces actionable insights quickly
  • Define and track KPIs tied to program outcomes and operational efficiency
  • Partner with stakeholders to convert evaluation insights into prioritized improvements
  • Partner with HBS Executive Education teams to ensure seamless delivery readiness
  • Anticipate operational risks and bottlenecks
  • design mitigations and scalable processes
  • Maintain clear documentation and “single source of truth” artifacts
  • Establish and adhere to governance protocols for AI usage in program workflows and content development
  • Implement QA processes for AI-assisted outputs
  • Maintain clear boundaries and documentation for AI/agent behaviors
  • Build trust and collaboration by being present on-site and engaging directly with colleagues

Requirements

  • Bachelor’s degree required
  • Minimum of 5 years of experience in large scale program management, executive education operations, curriculum development, learning design, or a closely related role
  • Demonstrated experience using AI tools to materially improve workflow efficiency and/or output quality (content development, synthesis, analysis, or automation)
  • Strong project management and operational execution skills
  • ability to manage multiple concurrent workstreams and deliver under deadline
  • Excellent communication skills and stakeholder management
  • ability to partner effectively with faculty, program leaders, and delivery teams
  • Strong judgment and quality orientation, including comfort implementing verification and governance practices for AI-assisted work

Nice to have

  • Advanced degree in a relevant field preferred
  • Experience with automation and AI concepts (e.g., workflow orchestration, tool-using agents, multi-step automations, monitoring/QA)
  • Familiarity with platforms and approaches such as: LLM-based content workflows, prompt libraries, retrieval-augmented knowledge workflows, and automation tooling preferred
  • Experience designing evaluation approaches (quantitative + qualitative) and producing executive-facing insights and recommendations
  • Experience working in higher education or research-driven organizations, ideally in executive education environments

What we offer

  • Generous paid time off including parental leave
  • Medical, dental, and vision health insurance coverage starting on day one
  • Retirement plans with university contributions
  • Wellbeing and mental health resources
  • Support for families and caregivers
  • Professional development opportunities including tuition assistance and reimbursement
  • Commuter benefits, discounts and campus perks
HBS - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

AI Learning Program Manager

8 matching positions

Senior Business Program Manager - Learning and Development

Engineering Operations (EngOps) keeps the Microsoft Cloud reliable, secure, and ...
Location
Location
United States , Redmond
Salary
Salary:
96500.00 - 188400.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience
  • Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience
Job Responsibility
Job Responsibility
  • Learning & Development
  • Listening Systems
  • Cross-functional collaboration and Discipline growth and development
  • Rhythm of business (RoB) and Operations
  • Fulltime
Read More
Arrow Right

Design Program Manager, AI

As Figma’s AI capabilities continue to expand, the pace and complexity of AI-dri...
Location
Location
United States , San Francisco; New York
Salary
Salary:
164000.00 - 294000.00 USD / Year
figma.com Logo
Figma
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in Design Program Management and DesignOps
  • A track record of leading complex, fast-moving programs across design, product, and engineering
  • Experience working on AI-powered products, internal AI enablement, or adjacent workflows
  • Technical curiosity and aptitude to partner fluently with engineering and design engineers
  • Experience procuring and managing design contractors and 3rd-party vendors
  • A deep understanding of how designers work and how to support their craft
Job Responsibility
Job Responsibility
  • Own end-to-end design program management for AI-related workstreams, including planning, prioritization, coordination, risk management, and communication across PDE
  • Build an evergreen design eval program for AI work, including coordinating around new model drops, procuring and managing contractors, and synthesizing feedback into clear, actionable insights
  • Orchestrate collaboration across multiple designers, teams, and pillars on complex, business-critical AI initiatives
  • Partner closely with the AI Director of Design and engineering counterparts to ensure strong alignment between design intent and technical execution
  • Contribute to internal AI enablement efforts for designers via improved tooling, workflows, guides, templates, and learning forums
  • Identify opportunities to streamline, automate, or remove operational overhead across AI design workstreams
  • Communicate progress, risks, tradeoffs, and dependencies clearly to executive stakeholders
What we offer
What we offer
  • health, dental & vision
  • retirement with company contribution
  • parental leave & reproductive or family planning support
  • mental health & wellness benefits
  • generous PTO
  • company recharge days
  • a learning & development stipend
  • a work from home stipend
  • cell phone reimbursement
  • equity to employees
  • Fulltime
Read More
Arrow Right

Sr. Program Manager, AI Data Operations

Uber AI Solutions is one of Uber’s biggest bets with the ambition to build one o...
Location
Location
United States , San Francisco; Sunnyvale
Salary
Salary:
167000.00 - 185500.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of program management experience, ideally in ML ops, data labeling, or human data operations
  • Proven track record managing multi-vendor operations or global labeling teams
  • Strong understanding of AI/ML lifecycle stages and the importance of annotated data quality
  • Experience defining SOPs, rubrics, audit mechanisms, and workflows for scalable data labeling
  • Proficient in project management tools
  • Strong analytical and communication skills
  • ability to synthesize feedback from ML, ops, and product stakeholders
Job Responsibility
Job Responsibility
  • Define the programs and its key objectives to support LLM model training
  • Drive cross-functional efforts across Operations, Product, Eng and Legal to define the Program-level Ops strategy
  • Define scalable data labeling workflows leveraging internal tools, external vendors, and automation
  • Shape task/ product/ feature launches and improvements
  • Lead cross-functional initiatives to build, scale, and optimize data annotation programs
  • Own program delivery across internal teams, vendor partners, and ML stakeholders
  • Define roadmaps, manage SLAs, create scalable processes, and resolve bottlenecks
  • Operational excellence - Define and drive end-to-end execution of large-scale annotation programs across multiple data types
  • Collaborate with ML, product, and data operations teams to scope and prioritize labeling needs
  • Own vendor engagement: onboarding, SLA management, training, and quality reviews
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right

Sr Staff Program Manager- AI Strategy & Governance Lead, Finance Technology

The AI Strategy & Governance lead for Finance will be a pivotal leader within th...
Location
Location
United States , San Francisco
Salary
Salary:
212000.00 - 235500.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Finance, Accounting, Business, or a related field, or equivalent practical experience
  • Significant experience in a strategic role within a corporate finance department or in management consulting with a focus on digital enablement and AI
  • Exceptional communication, presentation, and storytelling skills, with a proven ability to influence and inspire at all levels of an organization
  • Demonstrated experience leading large-scale, cross-functional programs and managing relationships with senior-level stakeholders
  • AI power user with a passion for emerging technology and a strong, informed perspective on the application of AI and Gen AI in the finance domain
Job Responsibility
Job Responsibility
  • Work with Finance Technology leaders to develop and communicate the comprehensive AI vision and strategy for the Finance organization
  • Translate complex AI concepts and the finance AI strategy into clear, compelling narratives for executive leadership
  • Act as the primary liaison to company Gen AI Steering Committees
  • Lead the AI champion forum, a cross functional team of Finance tech forward thinkers
  • Prepare and deliver high-impact presentations and reports on AI initiatives
  • Manage all aspects of communication related to AI and digital enablement for the Finance Technology area
  • Organize and lead strategic AI in Finance meetings
  • Coordinate all content and presentations for AI-related forums
  • Establish and manage a systematic process to source, evaluate, and prioritize AI use cases
  • Manage governance framework with executive leaders to facilitate resource and funding needs
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right

Technical Program Manager, FAIR (AI Research)

As a Technical Program Manager (TPM) at FAIR, you will lead complex, cross-funct...
Location
Location
United States , New York
Salary
Salary:
245000.00 - 309000.00 USD / Year
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of experience in technical program management, systems engineering, software engineering, or a related technical discipline, with demonstrated ownership of cross-organizational programs at scale
  • 12+ years of experience driving end-to-end delivery of large, complex technical programs spanning multiple organizations, including defining scope, managing dependencies, tracking deliverables, and reporting to executive stakeholders
  • Experience identifying and resolving systemic technical risks and organizational misalignments across company-wide programs, including influencing VP-level and cross-company leadership to drive commitment and strategic alignment
  • Experience establishing program governance structures, portfolio management frameworks, and scalable execution models that operate across multiple organizations and adapt to rapidly changing technical or organizational conditions
  • Experience producing executive-level written communications, technical strategy documents, and program narratives that bring clarity to ambiguous, high-stakes problems and are used as long-term organizational references
Job Responsibility
Job Responsibility
  • Drive end-to-end program management for technical initiatives spanning compute infrastructure, data management, and generative AI projects. Ensure alignment and execution across research, engineering, product, infrastructure, and operations teams
  • Collaborate directly with researchers to understand evolving requirements, workflows, and challenges. Co-design solutions that enable advanced experiments, model development, and scientific breakthroughs
  • Guide technical strategy, system architecture, and process improvements for compute systems, data pipelines, and generative model productionization. Identify and mitigate risks, resolve blockers, and ensure program milestones are met
  • Develop and implement best practices for reliability, scalability, data quality, and privacy. Support both technical and operational needs to ensure solutions are effective and adaptable
  • Facilitate regular communication, documentation, and feedback loops with all stakeholders, including leadership and external partners. Provide clear updates and ensure transparency as program needs evolve
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Fulltime
Read More
Arrow Right

Technical Program Manager, Fair (Ai Research)

As a Technical Program Manager (TPM) at FAIR, you will lead complex, cross-funct...
Location
Location
United States , New York
Salary
Salary:
199000.00 - 272000.00 USD / Year
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • B.S. in Computer Science or a related technical discipline, or equivalent experience
  • 10+ years of software engineering, systems engineering, hardware engineering, or technical product/program management experience
  • Experience managing technical programs in compute infrastructure, data engineering, machine learning, or generative AI, ideally in a research or lab environment
  • Organizational, communication, and stakeholder management skills, with demonstrated experience building partnerships across technical and research teams
  • Experience to work cross-functionally in a fast-paced, ambiguous environment
Job Responsibility
Job Responsibility
  • Drive end-to-end program management for technical initiatives spanning compute infrastructure, data management, and generative AI projects. Ensure alignment and execution across research, engineering, product, infrastructure, and operations teams
  • Collaborate directly with researchers to understand evolving requirements, workflows, and challenges. Co-design solutions that enable advanced experiments, model development, and scientific breakthroughs
  • Guide technical strategy, system architecture, and process improvements for compute systems, data pipelines, and generative model productionization. Identify and mitigate risks, resolve blockers, and ensure program milestones are met
  • Develop and implement best practices for reliability, scalability, data quality, and privacy. Support both technical and operational needs to ensure solutions are effective and adaptable
  • Facilitate regular communication, documentation, and feedback loops with all stakeholders, including leadership and external partners. Provide clear updates and ensure transparency as program needs evolve
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Fulltime
Read More
Arrow Right

Senior Ai Engineering Program Manager

Lead the design and implementation of AI/ML solutions and data-driven systems De...
Location
Location
Thailand , Bangkok
Salary
Salary:
Not provided
amaris.com Logo
Amaris Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7–10 years of experience in AI, Data Engineering, or Software Engineering
  • Strong expertise in Machine Learning, Data Engineering, and Cloud platforms (AWS, Azure, or GCP)
  • Proven experience in leading technical teams and large-scale projects
  • Experience working with enterprise-level data and AI systems
  • Background in software development and system architecture
  • Strong understanding of MLOps, data pipelines, and scalable architectures
  • Excellent communication and stakeholder management skills
  • Fluent in English
Job Responsibility
Job Responsibility
  • Lead the design and implementation of AI/ML solutions and data-driven systems
  • Define and drive AI architecture and technical strategy
  • Manage and mentor a team of AI engineers, data engineers, and developers
  • Collaborate with C-level stakeholders and business leaders to align AI initiatives with business goals
  • Oversee the development of data pipelines and machine learning workflows
  • Ensure scalability, performance, and reliability of AI platforms and cloud solutions
  • Drive best practices in MLOps, data governance, and model lifecycle management
  • Participate in pre-sales, solution design, and client engagement activities
  • Stay up to date with emerging technologies and promote innovation
What we offer
What we offer
  • Opportunity to lead high-impact AI and data transformation projects
  • Exposure to enterprise clients and strategic initiatives
  • Career growth into leadership and architecture roles
  • A dynamic, international, and innovation-driven environment
Read More
Arrow Right

Technical Program Manager - Cloud & AI Platform

With more than 45,000 employees and partners worldwide, the Customer Experience ...
Location
Location
United States , Multiple Locations
Salary
Salary:
119800.00 - 234700.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 2+ years of experience managing cross-functional and/or cross-team projects.
  • Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 6+ years of experience managing cross-functional and/or cross-team projects.
  • 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
  • Depth of knowledge and experience in Cloud Platforms & AI Solution Plays (Secure Migration and Modernization, Unify your Data, Innovate with Azure AI & Agents) and the broader Partner ecosystem
  • 5+ years experience working in a customer-facing role (e.g., internal and/or external)
  • 5+ years experience in delivery of projects, delivery strategy, or delivery management functions.
  • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
  • Understanding of the SME&C market and its unique challenges and opportunities.
Job Responsibility
Job Responsibility
  • You will drive stakeholder and management system responsibility for alignment with the Global Partner Solutions (GPS) team for end to end CAIP alignment
  • You will partner with Solution Play aligned Business and Technical Program Managers in Global Customer Success to provide insights uncovered through existing reports, automation of data aggregation and through experimentation by utilizing Agentic AI to accelerate the continuous feedback loop between our teams and the field teams.
  • You will gather learnings and actionable insights from planning decisions to inform any mid-year or next year course corrections
  • You will lead our business analysis efforts to surface actionable Insights that enable delivery acceleration while utilizing Microsoft Copilot, PowerBI and PowerApp to optimize / streamline and accelerate.
  • You will be responsible for effective management of stakeholders across Field & Corp Customer Success, Sales, Engineering, Partner, and Marketing teams with the objective of driving the target outcomes in collaboration with them and their teams.
  • You will foster a continuous self-learning culture and drive technical intensity, to enable customers to realize desired business outcomes, including innovation. Model impactful community engagement, sharing learnings and best practices, and coach inclusivity. You will role model and champion the values of diversity and inclusion, coaching and learning from others, and customer-obsessed execution with strong cross-group collaboration and teamwork.
  • Stakeholder Collaboration: Drive business execution rhythm with key CAIP stakeholders, specifically Global Partner Solutions (GPS)
  • Act as a liaison between global and regional teams to ensure alignment and effective communication, including effective adoption of our readiness and enablement efforts
  • Provide regular updates and presentations to senior leadership on the performance, impact and health of CSU delivery for the CAIP.
  • Scaling Operations: Identify / create standardized mechanisms for tracking results of all Customer Success KPIs (Key Performance Indicators) with a depth and insightful understanding for anomalies across regions while leveraging key AI Agent tools to eliminate repetitive tasks to drive role optimization.
  • Fulltime
Read More
Arrow Right