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Do you want to lead AI projects that enhance the customer experience on our digital platforms? As the AI Lead for our B2B digital platforms, you’ll drive AI initiatives from concept to delivery, with a strong focus on project management and innovation. You’ll leverage AI to power personalization and shape a customer journey that’s relevant and engaging—delivering the right message to the right customer at the right time. You’ll collaborate with data teams, domain experts, and external partners to create cutting-edge solutions.
Job Responsibility:
Lead AI projects from planning through production
Coordinate stakeholders and resources (data teams, vendors, partners)
Ensure compliance and ethical AI practices (GDPR, Responsible AI, privacy-by-design)
Track KPIs and report progress to leadership
Optimize AI delivery for business impact and quality
Requirements:
Experience in project management within AI and ML
Solid understanding of GDPR, compliance, and KPIs
Comfortable collaborating with data teams and external partners
Business-driven, analytical, and skilled at coordinating complex AI projects
Nice to have:
Experience with Responsible AI, privacy-by-design, and MLOps
Familiarity with KPI design and value measurement for AI initiatives
Proven ability to lead vendors and manage AI partnerships
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