Ai & It Operations Lead Job at InPlanet (Piracicaba)

Lead AI Operations Program Manager

Meta is seeking an AI-focused operations program leader to act as the Single Thr...

Location

United States , Sunnyvale

Salary:

199000.00 - 272000.00 USD / Year

Group IT AI Lead

In your role as Group IT AI Lead, you will make a meaningful and valued contribu...

Location

United Kingdom , Liverpool

Salary:

Not provided

USS

Expiration Date

Until further notice

Requirements

In depth understanding of M365 suite of products, including Microsoft 365 Copilot, Enterprise AI Agent design and build using Microsoft Copilot Studio, Microsoft Graph, and AI driven workflow optimisation
Proven experience collaborating with business stakeholders, architects, and technical peers to shape technical strategy, solution design, and Copilot and AI adoption roadmaps
Strong knowledge of AI concepts including LLMs, prompt engineering and responsible Copilot practices
Hands on experience designing and delivering solutions using Power Apps, Automate, Power Bi to support Copilot customisation, automation, and governance
Proven experience implementing Copilot ready solutions, including data readiness, permissions alignment, content lifecycle management, including Dataverse, SharePoint, OneDrive & Teams
Deep familiarity with Power Platform, Microsoft Fabric, Entra ID, and M365 data security and compliance controls
Experience creating Copilot powered solution in regulated enterprise environments, ideally within financial services
Ability to disseminate and communicate Copilot concepts, risks, and technical approaches to a broad range of audiences including non technical stakeholders

Job Responsibility

Act as the primary technical lead for Microsoft 365 AI and Copilot, coordinating the Group IT AI ask and shaping enterprise strategy, standards, and controls
Provide technical guidance to ensure safe, secure, and scalable adoption of AI across USS, bridging innovation and operational delivery
Provide technical direction, the role evaluates new M365 AI features, helping define standards and guardrails, and supports safe and scalable adoption
Share and monitor industry standard AI initiatives and strategies and assessing how they align with existing business solutions and platforms, with a particular focus on platforms such as Azure AI, Copilot Fabric, and Power Platform
Act as both an advisor and hands-on enabler, the role bridges innovation and delivery, enabling USS to realise value from AI while maintaining strong security, compliance, and control
Define and embed a robust Copilot framework, including agent development architecture principles, standards, and appropriate implementation controls, ensuring alignment with the Software Development Policy
Develop and maintain reference architectures and reusable patterns for M365 Copilot and Power Platform capabilities, supporting consistency, interoperability, and best practice adoption across USS
Support end-to-end solutions for Copilot and Copilot Studio, encompassing data ingestion, development, deployment, and seamless integration with existing Power App architecture and SharePoint
Review and validate Copilot solution designs against enterprise technology architecture, providing assurance and recommendations
Lead prototyping activities and technical feasibility assessments for new Copilot features technologies, driving innovation and practical adoption within the Power Platform eco-system

What we offer

Great starting salary
Generous annual leave package
Access to a high quality pension scheme provided through Universities Superannuation Scheme
Supportive people policies (including enhanced occupational sickness pay and family friendly pay)
Financial contributions towards your personal development to help you maintain your physical and mental wellbeing
Access to a range of health and wellbeing services i.e., private healthcare, discounted gym membership
Learning and development opportunities to develop your skills, knowledge and talent
Employee Volunteer Day’s to support the communities where you work and live
Cycle to Work Scheme

Fulltime

AI Operations Lead

GuestReady is a leading short-term rental and hospitality services management co...

Location

Portugal , Porto; Lisbon

Salary:

Not provided

GuestReady

Expiration Date

Until further notice

Requirements

3–7 years of experience in automation, operations, process optimisation, integrations, support engineering, or similar roles
Hands-on experience with AI tools such as ChatGPT, Claude, Gemini, or similar platforms
Experience with low-code/no-code automation tools such as N8N, Zapier, Airtable, or similar platforms
Comfortable working with APIs, integrations, and basic scripting (SQL, Python, JavaScript preferred)
Strong communication and stakeholder management skills
Ability to work cross-functionally and drive adoption across teams
Practical and operationally minded, with a focus on building scalable solutions that teams actually use
Curious, self-motivated, and comfortable operating autonomously in a fast-moving environment

Job Responsibility

Build and maintain AI-powered automations and workflows
Identify operational inefficiencies and propose scalable AI solutions
Support teams in adopting AI tools and workflows
Translate business problems into practical automation opportunities
Improve and maintain existing integrations and operational tooling
Collaborate cross-functionally to prioritise impactful initiatives
Monitor and improve workflow performance and adoption across teams
Stay up to date with AI tools, trends, and operational use cases

What we offer

Hybrid work flexibility
Join a fast-growing company in the booming travel industry
Work in a dynamic, multicultural team
Opportunities for learning and career development
Comprehensive health insurance
Focus on wellbeing with supportive activities

Fulltime

AI Operations Lead, CS Product

As an AI Operations Lead, you will oversee the end-to-end operational health of ...

Location

Estonia , Tallinn

Salary:

Not provided

Bolt

Expiration Date

Until further notice

Requirements

Strong background in leading operations or program management functions with a focus on end-to-end performance improvement
Diagnostic mindset, capable of identifying whether performance shifts are due to structural processes or execution gaps
Effective people manager who excels at coaching teams and maintaining a high bar for excellence in high-pressure environments
High data literacy, using performance metrics to build compelling cases for prioritization and strategic focus
Communicate with precision, whether writing technical escalation briefs for leadership or defining clear operational standards for your team
Understand the logic of how AI systems operate, allowing you to distinguish between knowledge gaps, classification errors, and logic faults.

Job Responsibility

Leading a team of AI Operations Program Managers to ensure high performance and consistent quality standards across various business verticals
Monitoring performance metrics weekly to translate complex data signals into prioritized action items for both operational and technical teams
Running the operational cadence, including cross-functional syncs and sprint planning, to unblock dependencies and maintain momentum
Managing the feedback loop between customers, support agents, and business units to convert patterns into actionable system improvements
Maintaining the automation portfolio and reporting infrastructure as the single source of truth for leadership and stakeholders
Escalating critical issues or compliance blockers with clear context and recommended solutions to ensure continuous service health.

What we offer

Accelerate your professional growth with unique career opportunities
Enjoy a rewarding salary and stock options
Take care of your physical and mental health with our wellness perks
Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge
Connect with colleagues at annual company events and smaller team gatherings
Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days

Fulltime

Lead AI Automation & Operations

As bsport scales, operational efficiency becomes a strategic lever, not just a c...

Location

Spain , Barcelona

Salary:

Not provided

Bsport

Expiration Date

Until further notice

Requirements

5+ years of experience in operations, BizOps, or process engineering
Proven track record of designing and shipping automation workflows in production
Hands-on experience with agentic AI frameworks (LangChain, AutoGen, CrewAI, or similar)
Comfort working with APIs, data pipelines, and no-code/low-code orchestration tools
Strong analytical skills — you model impact before you build, and you measure it after
Experience working cross-functionally with stakeholders at all levels

Job Responsibility

AI Agent Design & Deployment
Operational Redesign
Strategic Leadership

What we offer

Competitive compensation + meaningful equity
Vibrant office in Passatge St. Joan, Barcelona with free drinks and snacks
Hybrid working model: 2 remote day per week, plus 15 extra remote days per year
Health insurance with Alan, fully covered by the company
Negociated gym deal with Wellhub: get access to a wide range of gyms, studios, and wellbeing apps
Flexible remuneration with Alan, to optimise part of your salary in a tax-efficient way
A diverse, collaborative workplace - join an international team
Summer Fridays: Enjoy your Friday afternoons all August, with a half-day schedule
Feel supported with paid sick leave, because your health always comes first

Fulltime

IT Security & Operations Lead

As our new IT Security & Operations Lead, you will take hands-on ownership of cr...

Location

United States , Denver; Salt Lake City

Salary:

100000.00 - 132000.00 USD / Year

CarePoint Health

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a field related to technology or cybersecurity, or equivalent practical experience
Minimum 3 years of proven hands-on experience personally executing complex technical projects (e.g., system configurations, security audits, data loss prevention) required
Advanced proficiency in Google Workspace administration - including the admin console, security configurations, and permission structures required
Direct, practical experience with HIPAA strongly preferred. Must be able to demonstrate strong knowledge of cybersecurity related control frameworks such as NIST, HIPAA, CIS Critical Security Controls, and ISO 27001
Demonstrable experience building and executing change management plans to drive user adoption, including measuring success post-launch
Relevant technical certifications (Security+, CISSP, PMP, Google Workspace Administrator, etc.) preferred
Experience with AWS services (e.g., IAM and S3) is preferred
Ability to identify and prioritize security enhancements that provide maximum organizational protection while minimizing operational friction for clinical and administrative staff
Strong communication skills and a demonstrated ability to communicate complex technical risks and security objectives to non-technical stakeholders
Demonstrated ability to lead MSPs and security partners on specific project deliverables

Job Responsibility

Security & Compliance: Spearhead our annual HIPAA Risk Assessment and lead related remediation activities
Security Remediation: Take ownership of our existing Google Workspace security audit findings. You will drive remediation projects to completion by managing our MSP's execution and handling the critical configurations that require our internal business context
IT Policy and Compliance: You will be a key contributor to our strategy, not just an executor. In partnership with the Senior Manager of IT & Data Analytics, you will be responsible for developing, implementing, and maintaining information security policies, standards, and procedures, including the AI Usage Policy and the Disaster Recovery Plan
Strategic IT Projects: Serve as the hands-on project lead for key initiatives. This includes long-term, high-impact projects like rolling out an enterprise password manager, implementing data classification, building our Data Loss Prevention (DLP) strategy, mobile device management, and driving secure AI adoption
Technology & Vendor Risk Assessments: Own the intake and security review process for new business applications, Google Workspace add-ons, and third-party vendors. You will be responsible for conducting security assessments to determine if a vendor or tool meets our standards before it is introduced to our environment
Vendor & MSP Collaboration: Act as a technical point of contact for our security partners and our MSP. You will coordinate penetration tests and cloud security assessments, ensuring vendors deliver on scope and that remediation plans are executed
Lead end-to-end change management strategy (communications, training, and stakeholder engagement) for new technology implementations
Contribute to the overall IT cybersecurity strategy and technical roadmap, ensuring alignment with business objectives and best practices
Proactively monitor and stay informed about new security threats, vulnerabilities, and technologies pertinent to the organization
Other duties as assigned

What we offer

Comprehensive health coverage, including medical, dental, and vision insurance, with access to a Health Savings Account (HSA)
Wellbeing and support resources, including an Employee Assistance Program offering confidential counseling and support services
Time away from work benefits, featuring accrued paid time off that increases with tenure, along with paid parental leave
Financial security and protection, including 401(k) retirement plan, life insurance, and identity theft protection
Community and culture initiatives, including weekly in-office events every Wednesday that foster connection, collaboration, and team engagement

Fulltime

Program Lead: Product Operations - AI Observability

The AI Observability Program Leader will own the end-to-end strategy, design, an...

Location

United States , Sunnyvale

Salary:

162000.00 - 180000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

5+ years of experience in Technical Program Management, Product Operations, AI Quality, or Observability
Bachelor’s degree in Engineering, Computer Science, Data Science, or a related technical field.

Job Responsibility

Architect Observability Frameworks: Own the strategy for understanding AI agentic reasoning, enabling deep analysis of step-by-step agent decision-making
Drive Autoeval Strategy: Design and roll out automated evaluation systems (LLM-as-a-judge) to provide a scalable, high-confidence "pulse" on AI performance across conversational and voice interfaces
Define Micrometrics: Develop granular signals within agentic activity—identifying latent failures, reasoning loops, or tool-calling inefficiencies—to drive product improvements
Lead Pre-Launch Simulation: Partner with Product & Engineering to build and maintain simulation environments that test AI agents against edge cases before deployment, and democratise these tools with Operations teams
Cross-Functional Technical Partnership: Act as the primary liaison between Product, Engineering, and Data Science to ensure observability tooling is integrated into the development lifecycle and directly informs release "Go/No-Go" decisions
Insight Synthesis: Package complex technical observability data into clear, actionable narratives for leadership, highlighting specific failure patterns and opportunities for CX improvement
Operational Excellence: Establish the standards and tooling for how AI performance is reported globally, ensuring consistency across different regions and support modalities.

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits (details at link).

Fulltime

Enterprise AI Delivery Operations Lead

Scale is accelerating the development of AI across the world's most important or...

Location

United States , New York

Salary:

158400.00 - 198000.00 USD / Year

Scale

Expiration Date

Until further notice

Requirements

3-5+ years of experience in delivery management, program/technical program management, or operations in a fast-paced, high-ambiguity environment (startup ops, consulting, or military logistics backgrounds can be strong fits)
Extreme proactivity and ownership: closes loops without reminders
drives tasks to completion
holds self and others accountable
Comfort operating with senior customer stakeholders and senior engineers
confident presence in high-stakes rooms
Strong judgment and composure under pressure
ability to make good decisions quickly with incomplete information
Metrics-driven operator: owns and reviews delivery health KPIs weekly (e.g., on-time milestone rate, schedule variance, blocker aging, action item closure, risk hygiene, scope change rate, comms cadence/SLA, SSOT quality) and drives corrective actions until trends improve
Delivery leadership: status, risk, scope, and dependency management

Job Responsibility

Run the execution machine for each engagement: translate customer outcomes into OKRs, then into an integrated delivery plan (Gantt) with milestones, dependencies/critical path, DRIs, definitions of done, and change-control as scope shifts
Keep delivery on track end-to-end: maintain crisp status, track variance vs plan, surface risks early, and drive blockers to resolution so engineers stay focused on technical work
Own follow-through and accountability: run tight cadences to drive tasks to completion without reminders, ensure every open item has an owner + due date, and hold teams accountable to outcomes and deadlines
Build durable delivery systems and stakeholder trust: create playbooks and tracking systems (SSOT, action item/risk registers, reporting) that reduce friction, and maintain trusted customer relationships through clear, proactive communication
Maintain a flawless, easily accessible Single Source of Truth (SSOT) for all project artifacts so the team never has to search for information
Bring the full power of AI to daily operations: identify bottlenecks and build tools, trackers, and AI-driven workflows to automate administrative overhead
Spearhead seamless integration into client IT, data systems, and VDI/VPNs
coordinate device procurement and access in partnership with client stakeholders and Scale Corporate IT
Own scheduling, onsite travel logistics, and meeting follow-through across time zones
capture action items and proactively drive progress to completion

What we offer

Comprehensive health, dental and vision coverage
retirement benefits
a learning and development stipend
generous PTO
commuter stipend
equity grant

Fulltime

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Ai & It Operations Lead

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