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AI IoT Connectivity Associate

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MaintainX

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Location:
Canada; United States , Montréal

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000 businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion. We are looking for an AI IoT Connectivity Associate to join our team at our offices in Montreal, Quebec or Raleigh, North Carolina.

Job Responsibility:

  • Monitor and ensure day-to-day connectivity of gateways and IoT vibration sensors
  • Perform basic troubleshooting when hardware goes offline
  • Guide clients step-by-step to reconnect sensors and gateways when necessary
  • Document recurring issues and escalate complex problems to consultants
  • Identify high-level anomalies or patterns in vibration data (e.g., spikes, connectivity drops, unusual trends)
  • Flag potential issues to the vibration analyst team for deeper review
  • Learn the fundamentals of vibration analysis through on-the-job training
  • Contribute to building internal troubleshooting guides and best practices

Requirements:

  • Currently pursuing a Bachelor’s degree in Engineering (Mechanical, Industrial, or related field preferred)
  • Strong problem-solving and analytical skills
  • Comfortable explaining technical concepts in simple terms
  • Ability to work independently while being a strong team player
  • Organized, detail-oriented, and motivated to improve processes
  • Eager to gain hands-on experience in IoT, industrial technology, and customer-facing problem-solving

Nice to have:

  • Curious, fast learner, and resourceful in figuring out technical issues
  • Basic knowledge of networking, IoT, or industrial equipment is an asset (but not required)
  • Interest in vibration analysis, condition monitoring, or predictive maintenance is a plus (training provided by MaintainX)
What we offer:
  • Opportunity to learn about industrial IoT, predictive maintenance, and real-world customer implementation
  • Gain hands-on experience troubleshooting hardware in the field
  • Work closely with consultants and engineers in a fast-growing tech company
  • Exposure to industrial customers and cutting-edge reliability technology
  • A Work Culture where: You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist
  • We believe in meritocracy, where ideas and effort are publicly celebrated

Additional Information:

Job Posted:
February 18, 2026

Work Type:
On-site work
Job Link Share:

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