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NTT DATA Logo NTT DATA · IT - Software Development

Ai & Intelligent Automation Consultant (Retail Banking)

Ireland, Dublin · Job Posted June 30, 2026
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Job Description

We are looking for a seasoned AI Consultant to lead AI-driven transformation programs for retail banking operations, helping clients reimagine customer journeys and back-office efficiency using AI, GenAI, and intelligent automation. This role is focused on delivering measurable business outcomes—cost reduction, improved customer experience, enhanced compliance, and increased automation—across high-volume retail banking processes. The candidate will work closely with clients’ business and technology leaders to shape strategy, design solutions, and drive execution at scale.

Job Responsibility

  • Client Advisory & Transformation Leadership
  • Retail Banking Process Transformation
  • AI Solution Architecture & Delivery
  • Intelligent Automation Enablement
  • Data, AI Governance & Responsible AI
  • Delivery & Program Management
  • Business Development & Practice Growth

Requirements

  • 12+ years of experience in consulting, banking, or AI transformation roles
  • Minimum 6+ years in retail banking domain
  • Proven track record of delivering AI / automation programs at scale
  • Machine Learning (classification, forecasting, anomaly detection)
  • NLP (document understanding, chatbots)
  • Generative AI: Prompt engineering, Retrieval-Augmented Generation (RAG), Copilot/agent design
  • Intelligent Automation: RPA platforms (UiPath, Automation Anywhere, Blue Prism), IDP tools (ABBYY, Hyperscience, etc.), AI/ML frameworks (PyTorch, TensorFlow)
  • Executive communication and storytelling
  • Structured problem solving
  • Value articulation and ROI modelling
  • Stakeholder management across business & IT
  • Team leadership and mentoring

Nice to have

  • AI/ML specializations
  • Experience with Tier-1 global banks or Irish banks
  • Big 4 / top consulting firms experience
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