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Our customers are rapidly adopting AI and have turned to us to help them navigate the constantly evolving landscape from a regulatory and responsible AI perspective. Reporting to the VP of Product, this role will work closely with customers and prospects to understand their current challenges, and define and prioritize product features that deliver tangible benefits to our Customers. In particular, this role will be tasked with keeping abreast of all of the latest AI Regulations and incorporate enhancements into the product to allow our Customers to comply with these regulations. This role will build strong working relationships across sales, marketing, customer success, and engineering to turn ideas into real product features that our customers use and love every day.
Job Responsibility:
Serve as the expert on AI regulations and AI Governance industry standards, both internally and externally
Work closely with our Customers to understand current usages and discuss future product needs
Define product requirements based on Customer feedback and based on regulations, including writing detailed product epics and stories, and identifying test scenarios for each story
As part of the agile process, provide day-to-day functional feedback on new product features to the engineering team
Work with the Engineering scrum masters to drive an efficient sprint process, including: product backlog grooming, sprint planning, and removing blockers
Work with the QA team to help design test strategy and scenarios for a given release, and assist with functional testing of new features
Develop product and delivery content to help our Customers understand the AI regulatory landscape, and how our product enables them to comply quickly and effectively with AI regulations and AI governance best practices
Assist with product documentation for new releases, including technical product documentation and product marketing materials (liaising with marketing teams)
Work closely with the Customer Success team to help new customers quickly use the product, aligning our capabilities with the Customer’s governance policies and procedures
Work with universities and research institutions to understand the latest AI governance frameworks, testing strategies, and other leading methodologies
Working with Sales teams, demo the product to prospective customers, with a particular emphasis on showcasing how our product enables AI Governance quickly
Requirements:
Bachelor’s degree in Computer Science, Engineering, or related field
3-5 years of software Product Management experience OR 3-5 years of experience from Big4 or large consultancy in designing and/or implementing governance systems
Recent experience using Agile/Scrum methodology to build enterprise-grade software
Is passionate for AI and using AI responsibly
Is an excellent communicator and very comfortable speaking to senior executives
Thrives under pressure in a fast-paced environment while juggling multiple “hats”
Is a self-starter, taking the initiative to proactively start tasks or address potential roadblocks
Is detail-oriented and excellent at project management
Has GRC experience, either in running a GRC program or managing a GRC product
Has experience working collaboratively with research institutions
Nice to have:
Has written governance policy and/or procedures
Experience leading technical Controls Assurance around compliance frameworks is a substantial plus
Has experience in building AI products, with emphasis on testing and managing risks
Has experience interpreting regulatory and legal obligations for a large enterprise
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