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As an AI Experience Designer at BCG X, you are a product designer first. You will own meaningful portions of complex digital experiences that operate at enterprise scale, contributing across the full product lifecycle - from early problem framing through high-fidelity execution and delivery. You will work within multidisciplinary teams alongside strategy consultants, product managers, engineers, consultants, and data scientists to design solutions that are usable, elegant, and scalable - balancing user needs, technical constraints, and measurable business impact. This role demands strong craft, structured thinking, and comfort operating in high-expectation environments. While execution-focused, you will gain increasing exposure to stakeholder alignment, decision-making, and product strategy, working under the guidance of seniors and organizational leaders. Our AI Experience Designers are tasked with developing product and service solutions that consider all the complexities of delivering business and customer value. We expect AI Experience Designers to be hands-on builders with developing product judgment - not task executors.
Job Responsibility:
Own and deliver substantial portions of end-to-end product design work, from problem definition through high-fidelity execution
Conduct qualitative and quantitative research, incorporating usability insights, product analytics, and experimentation results into design decisions
Translate ambiguous business challenges into structured user flows, interaction models, and polished UI systems
Apply systems thinking to ensure coherence across journeys, touchpoints, and platforms
Design scalable solutions within complex enterprise ecosystems and technical constraints
Contribute meaningfully to design systems, including components, patterns, tokens, accessibility standards, responsible AI, and documentation
Leverage AI-native and AI-assisted tools and workflows to conduct research, accelerate iteration, prototype faster, and explore solution spaces responsibly
Use Figma as a native design environment, leveraging advanced features (components, variables, prototyping logic, dev mode, versioning)
Participate and contribute to client meetings, presentations, workshops, while owning the design topic as part of a multidisciplinary team
Collaborate effectively with multi-disciplinary teams, including management consultants, product managers, engineers, marketers, and corporate executives
Produce structured documentation and client-ready materials that communicate decisions with clarity and precision
Incorporate qualitative research, usability insights, product analytics, and experimentation results into design decisions
Clearly articulate trade-offs and defend design rationale in client-facing settings
Produce structured documentation and client-ready materials that communicate decisions with clarity and precision
Clearly articulate trade-offs and defend design decisions in client-facing settings, including the ROI and business rationale
Requirements:
2–4 years of professional experience designing digital products at scale in product, UX, or experience design roles
Portfolio demonstrating: strong interaction design foundations, high-quality visual craft and attention to detail, structured problem framing and systems thinking, evidence of shipped or production-level work
Advanced experience working with AI-native and AI-enabled research, design, and collaboration tools, such as Chat GPT, Lovable, Figma AI, Replit (knowledge in Cursor and V0 is a plus)
Advanced proficiency in Figma, including component-based design systems, auto layout, variables, prototyping logic, and developer collaboration workflows (e.g., Dev Mode, structured handoff)
Demonstrated understanding of: human-centered design principles and usability best practices, accessibility standards (WCAG fundamentals), responsive, multi-platform, and cross-device design, product, technical, and business constraints in real-world environments
Ability to connect design decisions and rationale to user outcomes, articulating trade-offs and measurable business impact in structured discussions
Confidence articulating trade-offs and defending design rationale in structured discussions
Experience collaborating within cross-functional product teams
Strong written and verbal communication skills in English, including the ability to produce clear, concise, client-ready documentation
Ability to travel frequently based on client and project needs
Bachelor's degree is required
Nice to have:
Experience designing enterprise, B2B, or complex transactional systems
Exposure to building or evolving design systems at scale (components, tokens, patterns, documentation)
Familiarity with experimentation frameworks, product metrics, and data-informed iteration
Proficiency in AI-enabled design workflows or experience designing AI-native product experiences
Experience operating in client-facing, high-expectation, or consulting-style environments
Excellent oral and written communication skills in English (C1/C2)