Ai Engineering Intern

• Build and iterate on 1-2 AI Agents in T-Mobile's IntentCX program
• Build across modalities (chat and voice) using OpenAI's chat and realtime voice models
• Focus on either customer service, helping to answer questions and integrate customer data, OR on how T-Mobile sells its products
• Build and Iterate on AI Agent(s) which either improve T-Mobile's customer support or sales functions
• Integrate T-Mobile APIs into the context/prompt of your agent
• Integrate your AI Agent into IntentCX's multi-agent framework
• Integrate your AI Agent(s) with T-Mobile's T-Life app, website, or customer support phone number

• Coding experience (Python is usually key for AI work)
• Understanding of how APIs work
• Familiarity with data analysis or machine learning basics
• Comfortable working with large datasets
• Problem-solving mindset: you need to figure out what customers actually need, not just build cool tech
• Communication skills to explain technical work to non-technical stakeholders
• Ability to work cross-functionally with product, engineering, and business teams
• Comfortable with ambiguity: AI projects rarely have clear-cut answers
• Experience with LLMs, prompt engineering, or chatbot frameworks
• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED
• Must be actively enrolled in a degree program or graduated with the last year

Relocation reimbursement may be provided to program participants who reside more than 50 miles from the internship location