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We are currently seeking a SQL and Python Engineers to join our team in Remote, Karnātaka (IN-KA), India (IN). AI Engineer (Generative AI / MLOps / AI Agents). Location: [City, State] | Hybrid. Employment Type: Contract (6–12 months, with potential for extension). Position Overview. We are seeking a skilled and motivated AI Engineer (Mid-Level) to join us. This role sits at the intersection of Generative AI, MLOps, and Intelligent Agent development — and is responsible for designing, building, and deploying AI-powered solutions that directly support our P&C insurance operations. You will work closely with our data engineering, analytics, and business teams to deliver LLM-powered applications, automated AI agents, and production-ready ML pipelines across claims, underwriting, and actuarial domains. This is a hands-on, delivery-focused role for an engineer who is comfortable moving from architecture whiteboard to working code.
Job Responsibility:
Design, fine-tune, and deploy Large Language Models (LLMs) for insurance-specific use cases including document intelligence, claims summarization, policy interpretation, and underwriting Q&A
Build Retrieval-Augmented Generation (RAG) pipelines using vector databases (e.g., Azure AI Search, Pinecone, ChromaDB) to ground LLM outputs in enterprise knowledge bases
Develop prompt engineering frameworks and systematic evaluation pipelines to ensure LLM output quality, consistency, and safety in regulated insurance contexts
Integrate LLM capabilities with internal data platforms via LangChain, LlamaIndex, or Semantic Kernel
Evaluate and benchmark foundational models (OpenAI GPT-4o, Azure OpenAI, Claude, Mistral, Llama) against insurance-specific tasks to guide platform selection
Architect and implement autonomous AI agents capable of multi-step reasoning, tool use, and decision-making for workflows such as FNOL triage, claims routing, policy lookup, and compliance checks
Build agentic frameworks using patterns such as ReAct, Chain-of-Thought, and Tool-Augmented Agents to handle complex, multi-turn insurance workflows
Design human-in-the-loop (HITL) checkpoints and escalation logic to ensure AI agents operate within defined risk and compliance boundaries
Integrate agents with internal APIs, data platforms, and enterprise systems using orchestration tools such as Azure Logic Apps, Apache Airflow, or Databricks Workflows
Develop guardrails, monitoring, and audit logging for all deployed agents to meet regulatory and governance standards
Build and maintain end-to-end MLOps pipelines covering model training, versioning, validation, deployment, and monitoring using MLflow, Azure ML, and Databricks
Implement CI/CD pipelines for ML models using Azure DevOps or GitHub Actions, enabling reliable, repeatable model releases
Deploy models as REST APIs or batch inference services on Azure Kubernetes Service (AKS) or Azure Container Apps, ensuring scalability and low-latency response
Establish model monitoring frameworks to detect data drift, model degradation, and prediction anomalies in production
Manage the model registry and lineage tracking to maintain governance and auditability of all AI assets
Collaborate with data engineering teams to ensure feature pipelines are production-grade, versioned, and integrated with the Feature Store on Databricks or Azure ML
Work closely with business analysts, actuaries, underwriters, and claims professionals to translate domain requirements into AI solution designs
Participate in Agile/Scrum ceremonies including sprint planning, standups, and retrospectives as an active delivery contributor
Produce clear, well-structured technical documentation including solution designs, API specs, model cards, and deployment runbooks
Mentor junior engineers and contribute to internal AI engineering best practices and standards
Requirements:
Bachelor's degree in Computer Science, Data Science, Machine Learning, Software Engineering, or a related quantitative field
3–5 years of professional experience in AI/ML engineering, with demonstrated delivery of production-grade AI systems
Hands-on experience building and deploying LLM-powered applications using frameworks such as LangChain, LlamaIndex, or Semantic Kernel
Proven experience implementing MLOps pipelines in cloud environments (Azure preferred)
Experience developing AI agents or automation workflows using agentic frameworks
Prior experience in financial services, insurance, or regulated industries is strongly preferred
Nice to have:
Experience with P&C insurance workflows such as FNOL processing, claims triage, underwriting decisioning, or actuarial modeling
Familiarity with insurance regulatory requirements including NAIC guidelines and data privacy standards (CCPA, GDPR)
Experience implementing responsible AI principles — fairness, explainability, and bias mitigation — in regulated environments
Microsoft certifications: Azure AI Engineer Associate (AI-102) or Azure Data Scientist Associate (DP-100) preferred
Exposure to Data Mesh patterns and publishing AI model outputs as domain data products
Familiarity with Databricks Model Serving and Mosaic AI capabilities